10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
42,645 miles

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« Read the previous 20 complaints

problem #87

May 052022

Escape

  • miles
The fuel pump was a recall that I had fixed in 2018 however I am again having the same issue. They tell me since the part was previously replaced it would be my responsibility to pay the $800 for yet another fuel pump. Typically a fuel pump lasts roughly 100,000 miles but apparently ford products are the exception!! Poor customer service from the ford dealer who originally replaced and absolutely no help! When I put gas in my vehicle it won-??t start if I turn it off. Now is is dying while driving down the highway which could be detrimental to everyone involved.

- Salem, IN, USA

problem #86

Mar 072022

Escape

  • miles
Engine shutoff in the middle of a busy road after having vehicle for 3 days.

- Foster, KY, USA

problem #85

Dec 012021

Escape

  • miles
purge valve failed. car stalled with no warning in traffic at lights in busy intersection in the dark. I was stranded alone in winter thirty miles from home in the country. Finally a man assisted to push the car on a side road. Waited another hour alone for tow to Landmark Ford in Tigard Oregon. Dealer stated purge valve failed. Paid $700 to fix plus $250 for rental car. Found exact problem on Ford recall 18S32 Ford Focus same model years and engine type as my escape. Ford corporate stated they didn't issue a recall on the Escape because they didn't think it was a problem. This is a known issue with Ford Focus. Why wasn't a recall issue for the Escape?

- Clackamas, OR, USA

problem #84

Mar 182021

Escape

  • miles
Lights come on for engine and gas pump while in motion throws vehicle to right at 55 mph when gas light comes one says empty all the time does at stops too slams into next gear shaking car badly with a bang it does often enough at 1/2 tank only or below but does not read more than 1/8 tank from full when filling up at pump all the time

- Seward, PA, USA

problem #83

Nov 152021

Escape

  • miles
Vehicle stalls many times while driving usually after starting vehicle and take off. Check engine light came on there was a code for fuel pump or fuel pressure. Looks like there may be a recall on my vehicle as well unsure as to next steps, I dont want to get in a accident need fixed asap

- San Antonio, TX, USA

problem #82

Jun 092021

Escape

  • miles
A common issue on these Ford Escapes (Mine is a 2014) are the canister purge valve sticks open, causing the fuels vapors to enter engine while fueling. This essentially floods the engine when fueling. It also throws a check engine light and runs lean. I have seen hundreds of issues which the Ford Escapes and nothing has been done about it. This should be covered under the emissions defect warranty but the part is not listed. The weird part is this same exact issue is listed under numerous recalls for different models such as the Ford Focus. I have no idea why Ford is not acknowledging this issue on the Escape, especially on the 1.6 EcoBoost engine - which is a PAIN to change the canister purge valve. Hopefully Ford fixes this and sends recalls to everyone affected.

- Oak Lawn, IL, USA

problem #81

Feb 232021

Escape

  • 112,000 miles
Car stalls when driving at low speeds.

- Yukon, OK, USA

problem #80

Mar 072021

Escape

  • 59,000 miles
It happens while driving slow the car stalls suddenly. I have to re-start the car

- Winfield, IL, USA

problem #79

Feb 112021

Escape

  • 110,000 miles
Car dash board electrical wiring has gone bad. Originally the information on screen was fading and after about a month no longer shows any information. Ford stated the entire panel would need to be replaced, involving re-reading engine mileage and programming keys again for $700. Did not get that fixed as it's not a necessity. Driver window motor failed without warning while driving with the windows up. Now the engine has been reading a turbo issue but it cannot be determined if it's the actual turbo boost or the waste gate. This lead to transmission skipping and ultimately stalling while driving on highway and then city roads and having to restart car several times to make it home and then towed the car to local mechanic shop who stated transmission needs to be replaced for $4500. Along with a fuel line issue that had already been repaired 2 years prior and again unable to confirm why the turbo sensor code is popping up. Car is used for typical daily driving with children and should not have these issues. There are recalls for this make/year but not on my specific VIN though they are similar issues. The cost to repair the vehicle is more than it is worth and I'm very unsatisfied with the longevity of it. I did get the recall for my doors done after one day driving and a back door opened on its own, come to find out they still need to replace the other doors.

- Inman, SC, USA

problem #78

Jan 102021

Escape

  • 120,000 miles
My 2014 Ford Escape stalled while driving. I had just gotten off the interstate when the interior lights went on and the voice activated system stated "you are not in park" I was able to pull over. Restart the SUV and drive home. I was lucky because I had just gotten off the interstate.....and was doing 25mph! if it happened on the interstate I probably wouldn't be here right now!

- Cottage Grove, WI, USA

problem #77

Mar 112020

Escape 4-cyl

  • 75,000 miles
Purchased from Ford dealership while living in New York. Under the warranty, check engine light came on and fuel line was repaired in 2016 (Ford co), I never received any correspondence regarding any recalls from Ford comp. Same issue occurred and I had to pay $2K to repair it because I was not aware of any recalls. I moved to waxhaw, nc in 2017. After the same issue occurring, I called the Ford Motor Company in lancaster, SC (moved here in 01/2020). I found out about the multiple "recalls" only when I called Ford co in lancaster. I was never mailed any recalls. The Ford co found recalls and I took it to them on 3/11/2020. Note that they did not offer me a loaner car, even though it was recall work. I picked it up the same day and two days later, it overheated yet again. I called Ford co and spoke to jatoya and jamie. On March 17,2020, it stalled and then stopped while I was driving on the hwy. Check engine light came on again. I took it to Ford co and they stated it had multiple issues that would cost me $6,700.60 to repair! they replaced the coolant level sensor and a leak. On the NHTSA vehicle safety recall site, I discovered 5 recalls. Recall#'s 17V472000 (7/25/17),15V406000 (6/24/15)-electrical/instrument panel, 15V005000(1/9/15)-fuel system/gas delivery, fuel pump), 17V209000(3/27/17)-engiine/engine cooling), & 14V403000(7/2/14). I believe this should qualify as "lemon law" or an explanation as to why I received no notices regarding these significant recalls. Lastly, I trust that you will resolve these issues in a timely manner, provide me with a cost free loaner vehicle, and allow me to trade in this vehicle for another one (considering the costs and inconvenience incurred to myself and the innate possible injuries that could have occurred during the time that I was unaware of these. Please email me at [xxx] asap redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Consumer stated another recall was

- Lancaster, SC, USA

problem #76

Sep 202020

Escape

  • 83,400 miles
Blown head gasket

- Quakertown, PA, USA

problem #75

Dec 112019

Escape

  • 90,680 miles
I took my car to a Ford dealship to for a recall. The recall was 17S09, a coolant level sensor installation. When I picked my vehicle up and drove it home, the next day my check engine light came on, so I brought it back. They then replaced a leaking coolant line to degas bottle. A few days later I turned on my vehicle to go somewhere and before even leaving my block, my check engine light came on again and instantly started over heating. I was luckily down the street from my home so I managed to get it back to my house, but I was afraid to drive it so I had it towed to the dealership for a third time. They didn't make any notes on that visit so I'm not sure what happened but when I picked it up they stated I needed to pay for services because they noticed a leak in my heater hose and the service was going to cost over $3000! my car was perfectly fine before taking it in for a recall. I wish I would have never brought it in because when I tried to make a complaint about how my car was serviced and what they did to it, I had no luck getting any help or assistance but I know the recall put my car in a worser condition. My vehicle had never over heated before and a few days after getting this recall it over heated as soon as I turned it on.

- Tempe, AZ, USA

problem #74

Jul 022020

Escape

  • miles
Service engine light came on. The code is 19S22

- Orlando, FL, USA

problem #73

Jul 072020

Escape

  • 88,000 miles
2014 Ford Escape with 88K miles experienced amber and then red service transmission light in less than 12 hour period. While driving the car transmission would no longer shift gears, causing a hazardous situation at highway speeds. Engine RPM would race close to maximum and car would not maintain speed. Driver shifted to neutral and moved to the side of the road. Ford obviously knows they have a problem with this transmission. Ford has extended the warranty on cars with similar transmission, but not on the Escape. Transmission repair shop lot and overflow lot was full of Ford Escapes that needed to have the transmission rebuilt. Many Escapes had been waiting for weeks as the owners don't have the $3200-3400 needed to repair.

- Byron Center, MI, USA

problem #72

May 152020

Escape 4-cyl

  • 87,000 miles
Transmission is failing. I'm literally waiting for it to drop dead. When driving, the vehicle has multiple hard shifts into different gears. This occurs no matter what gear it goes too. The power acts like it wants to give up and rocks the car back and forth while accelerating and shifting gears. Sometimes the shift doesn't even occur. Move the prndl lever too fast from any setting, the car makes a loud jerking noise. Also when parking on any hill with the E-brake on, the car makes a very loud noise sounding like the brakes are going to giveaway and the car moves. Its barely noticeable, but I sat in the car to test it, and while sitting in the car you could totally tell it moved. It does this 3 times minimum when parked.

- San Diego, CA, USA

problem #71

Nov 012019

Escape

  • 75,000 miles
Check engine light started at about 75,000 miles. Car stalls after adding gas and will occasionally stall at "idle". will also occasionally hum from the gas tank cover. Had to have the purge solenoid/canister (replaced 4 times), seal pump and other parts to the fuel pump replaced due to failure.

- Brunswick, ME, USA

problem #70

Mar 262020

Escape

  • 40,000 miles
When opening the drivers door sometimes a noise comes from the rear of the vehicle. It lasts about 1 to 2 seconds and sounds like a ratcheting noise. The vehicle is parked. It has been in service for two weeks and they can't duplicate the problem. I took a video and showed to them with sound. Also last summer it was in service for a week with no results. I saw a possible cause on the internet which was involving the fuel pump.

- Pacifica, CA, USA

problem #69

Mar 132020

Escape

  • miles
Every time I completely fill the gas tank, during the first 1 O 2 miles of driving, the vehicle vibrates every time I stop it, such as at red light stops. Note: If you need to contact me by phone should be in spanish, please.

- Miami, FL, USA

problem #68

Aug 012019

Escape

  • 75,000 miles
Driving down the street went to turn to the left and the power steering went out jumped the curb almost hit a family with a baby and apparently here's the artical of 914,000 recalls.https://www.washingtonpost.com/cars/Ford-recalls-914000-Escape-Explorer-SUVS-for-power-steering-issue/2014/05/30/A6de21ee-E810-11E3-A70E-ea1863229397_story.html now the power steering will just stop working as I turn. There was also a recall on fuel system.my car coincidentally has the same problem.as I'm driving it just stalls and I have to restart it as I'm driving..and Ford will not help. It is a safty issue.and almost caused fatalities.

- Brockton, MA, USA

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