10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,645 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. The contact stated that the vehicle made a loud humming noise while driving. The battery light and the oil warning light illuminated and the vehicle stalled, while stopped. The contact was able to restart the vehicle and the vehicle then operated as intended. The contact was informed by westway Ford located at 801 w airport fwy, irving, tx 75062, (972) 584-9033 that the vehicle was not covered by a recall. An independent mechanic was consulted and the contact was informed that the fuel pump needed to be replaced. The manufacturer was informed of the failure. The failure mileage was 72,000
- Dallas, TX, USA
Over the past few months my car has started to loose power and cut off randomly. I was out on December 26, 2019 and my vehicle cut off 4 times. Luckily I was not in heavy traffic so I did not get into an accident. I have to restart the car each time. When I called Ford Motor Company on December 23, 2019 to report what was happening, I was told I would have to pay $125 for a diagnostic to be ran on the vehicle and would be responsible for applicable repairs due to their being no open recalls regarding gas pressure. This alone makes the vehicle unsafe to drive on the highway.
- Hamilton, OH, USA
My car was first sputtering when turning it on then the engine light came on. Then it got harder to start when turning it on and was running rough. It was the vacuum purge valve. I had it replaced. Now I have 112,000 miles on my car now and the same thing happened after having it replaced. The code is P1450. There are recalls on the same year and engine 4 cylinder, 2.0 turbo, Ford Focus but not showing as a recall for the 2014 Escape. Many people have the same problem in this make and year model of Escape. There is obviously a problem to cause it twice.
- Spring Branch, TX, USA
After starting ignition and car idols/driven heavy gas/emissions smell fills cabin when using heat/A/C or defrost systems. Engine light sometimes goes on. Car has 35,100 mi. Took car to queens NY Ford service center 4 hours later $400 later, changed cabin filter and sprayed fragrance on it. Told must use cabin recycle air function. Ford owners manual doesnt say must use and in no other car have had to must use this function. I have a case# cas24667125 and appt for 11/6/19. Ford built this car tech's should know how to fix this!
- Jamaica, NY, USA
While car is in motion our 2014 Ford Escape stalls. We turn the key off, turn it back in and it will sometimes run for a bit before stalling again and sometimes stall immediately. Currently this has happened on city streets and parking lots. Once while turning. Others going straight. Luckily we have not had this happen on the interstate yet.
- Omaha, NE, USA
Car will hesitate and engine will die
- Imperial, MO, USA
I was told 6 months ago by the tire & lube place by the Ford dealership (they work with the Ford dealership) that it looked like my coolant tank was possibly cracked, but wasn't a big issue since it still held "enough" anti-freeze. However my engine light ended up coming on later and I found out that it was the coolant sensor that was bad. This is already a recall with the 2014 Escape, but I keep getting told that is "is not for my VIN number!" also, the fuel pump was bad, so I had to replace that at the exact same time. And again, that is already a recall and I am being told "it is not for my VIN number!"
- Smyrna, TN, USA
The vehicle intermentantly will stall instantly like it runs out of gas and than you pullover stop and put it in park and it starts right up, I took it to a mechanic and they cannot find anything wrong with it! I seen there were recalls for 2014 Ford Escapes with this problem of just stalling for no reason with a couple different remedies repaired by Ford and I called Ford Motor Company and they said my VIN did not match for the recall. I don't understand why, if I have the exact year Escape the recall was for why they will not repair or replace the part the recall states is the problem. Do you have to have a accident/injuries or death due to this problem before they will do anything?
- Lemont Furnace, PA, USA
Takata recall while I was driving on 95 my car started to make a whining noise and stalled out on the shoulder of 95. When trying to start the vehicle back up. You can tell the whining noise was coming from the gas tank. I took it to the Ford dealership but they are telling me there is nothing wrong. It happened two more times after and since I have stopped driving it until I can find out what is wrong with
- Lake Worth, FL, USA
This vehicle should have been included in a 2017 safety recall related to overheating and coolant leaks, but it was not. In February 2019, it overheated with little warning on the freeway, blowing a hole in the motor (at 62K miles). Ford rejected request for assistance, so repair was done by independent mechanic (motor replaced). Three months later, during freeway drive, message appeared several times stating power was being cut to keep engine from overheating (no indication engine actually was overheating). Ultimately, message appeared warning to pull off the road immediately. Overheated engine completely melted a bracket. Mechanic identified a burnt-out sensor but could not say why it happened. I secured two dealership diagnostics. First conducted comprehensive diagnostic and concluded a waste gate was stuck open; no mention of damaged sensor. Second said the degas bottle was cracked and declined to perform pressure test; no mention of damaged sensor or waste gate issue. I cannot afford all these random repairs and in any case, do not feel this car can be put into a safe condition for driving.
- Davis, CA, USA
Upon beginning. To move forward (pulling into traffic) the engine will sometimes stall(cut off). Other times it will begin to run very rough sometimes causing ithe engine to stall. Although this vehicle does not seem to be part of recall # 14S30 or #14S20 the conditions are very similar to these reports.
- Cartersville, GA, USA
The car's engine will cut off, lights and electricity will stay on, but the engine will cut out while driving. Acceleration is lost, and cannot start moving again until the car is put in park, turned off, and turned back on. This is while the car is in motion. This has happened at 30 mph and slower, as well as 55 mph. The car will give an engine fault or engine failure and begin jerking. This happens on the highway and city streets. The most recent time, the car began jerking after turning and could not stay on for longer than 10 seconds before shutting off. This has happened at least 6-10 times, and almost caused car accidents. Multiple parts have been replaced, and the issue still happens.
- Austin, TX, USA
The contact owns a 2014 Ford Escape. After fueling the vehicle, it failed to start. It took the contact several attempts to start the vehicle. The failure occurred intermittently and the check engine warning indicator illuminated. Green Hyundai (1200 S dirksen pkwy, springfield, il 62703, (217) 525-1370) diagnosed that the fuel pump needed to be repaired. The vehicle had not been repaired. The manufacturer was notified and did not assist. The failure mileage was 60,000.
- Springfield, IL, USA
I recently went in for my first emissions test on my vehicle to find out that the fuel vapor management valve leaked. I had noticed, prior to learning this, that after fueling I would often smell of gas from inside the vehicle and have become concerned that the failure of this system may have exposed me to harmful vapors while operating my vehicle, especially considering the other safety issues I have experienced with this vehicle.
- Phoenix, AZ, USA
A week after purchasing 2/21/2017. The Escape starting running hot then it shut down the car acceleration. Took it back because it under the factory warranty, they said the head gasket were blown and leaking coolant into the engine. Mind you it only ran hot for one minute. They repaired it. A year later in February before my birthday 2/26- I say 2/19. The transmission went out, they repaired that. A recall on own coolant valve was fixed by dealer. Now in the beginning of March the water pump and engine problem has come back. If fill this model of 2014 Ford Escape is a lemon and I should be compensated for all my inconvenience. It been nothing but a money drain and the dealership is robbing me. I took it up there to see if they could repair the problem, but they said my warranty has expired. The told me the water pump needed to be fix and it will cost $1,300 and that I have to pay that before the can look at head gasket. To much to pay and there charging a service fee which is ok but the never said anything about a storage fee. I had a trip schedule for dominican republic. She told me they left a message days after but never received it. I asked if they can wave the storage fee and I'll pay the rest but was told they can't do so. I asked to speak with the manager and was told he won't be back until Monday and it Friday. Called corporate they were no help at all. Ford Motor Company is the worst car company and they do not help there customers. Poor customer service and no solution to a problem that they no this car is known for. I'll be taking legal action in a civil suit against Ford. Thank you for listening and if anyone has a solution please contact me. Thank you. ( I will never think Ford first- your last). They want $160 for storage.
- Detroit, MI, USA
Does not get advertised fuel efficiency. Fuel efficiency is much lower at around 22 mpg combined. Very disappointed.
- Oostburg, WI, USA
The engine stalls momentarily when I try to start up after turning a corner, or when I slow down and try to accelerate again. I have tried buying higher grade gas and used extra cleaning fluids recommended. Neither helped. It is frightening to press the accelerator and nothing happens immediately. This happens in city driving.
- Belton, TX, USA
Car experiences total loss of acceleration while driving. This happened on highway at 40 mph. Car behind us almost slammed into us.
- Lafayette, NJ, USA
My car lost power in the middle of road going 40 mph. Almost got rear ended. Accelerator to floor. No rpms. Has happened 6 times now. It is at dealer. They are taking apart transmission. A very dangerous car I no longer want.
- Lafayette, NJ, USA
- Naples, FL, USA