10.0

really awful
Crashes / Fires:
4 / 22
Injuries / Deaths:
5 / 2
Average Mileage:
41,162 miles

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« Read the previous 20 complaints

problem #198

Aug 082023

Escape

  • miles
Car started having smoke out of tail pipe, been having to fill anti freeze once a month in to, vehicle, and has started misfiring not sure. Apparently antifreeze is leaking in to engine. May 2023 is when we have started having issues with anti freeze

- Dequeen, AR, USA

problem #197

Jul 272023

Escape

  • miles
Transmission fault error code. The transmission is not shifting into gear whether I am trying to go forward or backwards. I have been stranded twice within the last six months because of this issue.

- Spanaway, WA, USA

problem #196

Jul 022023

Escape

  • miles
The car accelerates very choppy. I-??ve also been getting a warning saying -??ENGINE FAULT, SERVICE NOW.-?? I-??m not sure what is wrong with it, it still drives as of right now and there is no recall for me to get it fixed.

- Logan, UT, USA

problem #195

Jun 082023

Escape

  • miles
Turned in the ignition. I heard air coming from the brake when i turned on the car. I then could feel resistance when pushing the brake after pushing to the floor. Brake booster fixed once and after a month. The air sound started again when not pressing the brake. I had to use my emergency brake to drive home from work.

- Clayton, NC, USA

problem #194

May 272023

Escape

  • miles
On May 27, 2023, I took my Ford Escape SE to dealership for service (mileage: 99742). I had Works Synthetic Oil Change, Mutli-point inspection, rotation of tires, coolant system cleaning, brake systems fluid exchange, spark plugs replaced, air filter replaced. Diagnostic for A/C. Total cost: $1005.90. Results from service: (1) Emergency flasher or hazard light button does not work. $199.95 Diagnostic fee to repair flasher/hazard light button. Due to cost of Diagnostic fee, repair to Emergency flasher or hazard light button was not conducted. (2) AC not working. Diagnostic Fee $199.95. AC leakage. Repair parts, YN* Refrigera10009G and BV6Z*19850 Evaporato22105B cost $486.96 and labor fee $2150 + tax $171.40. Total Cost: $2808.36. Due to total cost, repair to AC was not conducted. (3) When replacing the spark plugs, oil was found in the valleys of the spark plugs. Unsure if the valve cover or something else that pertains to it is damaged or some other type of issues. Due to cost of diagnostic test ($199), service was not conduct.

- Winter Park, FL, USA

problem #193

May 042023

Escape

  • miles
While driving 30 minutes home from work, High Engine Temperature Warning popped up and stuck car in Limp Mode 20+ times. Had to use a Code Reader to clear the code P1299 that says Cylinder Head Overtemperature Protection Active in order to get car to drive home. Meanwhile it was leaking coolant, car went thru 1.5 gallons of coolant during that time frame.

- Hastings, MI, USA

problem #192

Apr 072023

Escape

  • miles
While driving down the road a warning pops up on the dash that says "High Engine Temperatures. Please Stop Safely" Had to have the car towed because it got stuck in Limp Mode and would not drive. Had the codes read and it comes up with code P1299 which says Cylinder Head Overtemperature Protection Active. Car stays in Limp Mode and is undriveable until code is cleared with a code reader. Happens several times over and over again within a 30 minute drive.

- Hastings, MI, USA

problem #191

Apr 232023

Escape

  • miles
While driving down the road my Ford escape lost most of its power while still in drive and running (was running at roughly 6000-7000rpms but going no faster than 15 MPH, when after about a mile of this it completely died, lost any ability to brake or steer, then the engine started smoking very bad and within seconds we saw flames coming up onto the windshield from under the hood. within about 10 minutes the entire car was engulfed in flames and totally destroyed/melted/burned.

- Port Saint Lucie, FL, USA

problem #190

Apr 122023

Escape

  • miles
Car is burning and leaking coolant dude to faulty head gasket and engine over heating. Engine also stalls out when slowing down and shuts off. I see multiple people are having the same issues. This has been a on going thing I took it to the shop to have coolant leak fixed and it still has reoccurred.

- West Carrollton, OH, USA

problem #189

Dec 162022

Escape

  • miles
My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this. Sherri Eastham 4531 Bonita Dr. Apt 115 Middletown, Oh 45044 (765) 265-7549

- Middletown, OH, USA

problem #188

Aug 012022

Escape

  • miles
The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. If a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. The only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.

- Roseville, CA, USA

problem #187

Feb 242023

Escape

  • miles
I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!

- Winter Haven, FL, USA

problem #186

Feb 022023

Escape

  • miles
The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

- Lees Summit, MO, USA

problem #185

Nov 012022

Escape

  • miles
The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.

- Fitchburg, WI, USA

problem #184

Nov 052022

Escape

  • miles
Stopped accelerating, unable to go when pressing gas

- Oakley, CA, USA

problem #183

Jun 162022

Escape

  • miles
There was a serious safety recall several months ago, but I have yet to hear from the dealer about the necessary repairs. The manufacturer has failed to remedy the issue in a timely manner.

- Indianapolis, IN, USA

problem #182

Sep 112022

Escape

  • miles
Was driving 35mph and car started jerking and lost power to gas pedal. I placed it in park, and then in drive. The speedometer trusted to 110 and then it jerked some more, heard a horrible whining noise. I drove home with same issues, about 6 blocks. Then I got a transmission failure message on my dash. Could put in park. Put my e brake on. Had it towed to the dealership. Car only has 55,000 miles on it. Been meticulously maintained. There were no warnings before this incident. Dealership called and said my transmission needs to be replaced. Well we do t have 6000 to fix it and ar still making car payments. I have seen thousands of these complaints online, why isn't Ford doing something for the consumer. This should be a recall. I am not a happy customer

- Marysville, WA, USA

problem #181

Sep 132022

Escape 4-cyl

  • miles
The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them, they can't replace it again because it was done already. But I read that some were not placed properly. I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!

- The Colony, TX, USA

problem #180

Aug 272019

Escape

  • miles
Currently Ford recalled bushing that connects the transmission to the shifter cable in these vehicles can degrade. Weakened, it will eventually snap. I have already fixed my car multiple times for the same reason. Once I paid for a month before recall after recall I returned the car three times to the dealership to fix cuz they didn't do it right. My car gave me several warning signs to that led up to the bushing actually snapped on me my car is doing the same thing it was doing before it snapped and now I'm going to have to pay for it again. Now my car falls within the make and model I don't understand why it's not on recall I don't actually remember the year it happened but I had to deal with the multiple times

- La Puente, CA, USA

problem #179

Aug 212022

Escape

  • miles
A check engine light came on, the code is p2099 for the -€œsupercharger-€/eco boost. The car does jerk/shift hard when accelerating uphill.

- Nichols , SC, USA

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