10.0
really awful- Crashes / Fires:
- 3 / 19
- Injuries / Deaths:
- 5 / 2
- Average Mileage:
- 51,149 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have an open recall on my 2014 Ford Escape. It says the date here was June 10th, 2022, however I was not informed until I got the letter in the mail on July 19th, 2022. I was going to leave to the grocery store on Sunday the 17th of July, when the shift gear was not at all working and it hasn-??t been working ever since. I am just thankful that it happened at home and not any where else. However, I do wish I was emailed or sent a letter earlier to have prevented me from having this problem.
- Broomfield , CO, USA
My car gear is stuck it will not move My car literally will not move because I can-??t switch gears
- Cleveland , OH, USA
Side door unable to latch. The latch does not come up to securely shut the door. When I try to shut the door it just bounces back.
- Johnston , IA, USA
As of 6/10/2022 there is a ford recall on my vehicle for the transmission shifter cable #22S43. On 6/30/2022 my vehicle stopped working. The transmission is stuck in park and the gear shift is not registering that the car is supposed to be shifting gears. I had the car towed to Ford but they do not have the part and do not know when they will be able to accommodate me. They told me they cannot give me a loaner because they do not have any and I do not qualify for one, because of this I do not have a vehicle to get to and from work. This is causing me to lose out on money from work.
- Landing , NJ, USA
I am sure need be checked by technician
- Louisville, KY, USA
In the first few minutes of operation the transmission/engine speeds up and if not expecting it a surge forward could cause an accident. Similiar problems almost every time the car is started.
- Carver, MA, USA
Unknown. This is the 2nd time now that my vehicle is just stopped because of electrical issues use the 1st time the Ford dealership said that there is nothing wrong with the electrical and I told that there still was after I got to repair the last there's the last time and now it's the same issue same toll truck coming out to get it bringing it to the same dealership tell me the same stuff
- Pelican Rapids, MN, USA
bushing failure attaches the transmission shifter cable to the transmission. The condition didn't allow me to move shifter lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This faulty bushing is currently a active recall #18s20. I reported to local dealer were he said my vehicles vin # wasn't part of active recall. The bushing failure occurred on 5/22/22 with no warning messages or symptoms. The bushing/cable was replaced by local garage. Mechanic said the part replaced was the same part as active recall. Note: emergency brake was applied during failure to prevent roll away.
- Milton, WI, USA
The check coolant light comes on but the reservoir is full.Then the dash lights up telling you to turn the vehicle off and the vehicle starts shaking and then shuts down while driving.I-??m thankful I didn-??t get in a accident on the highway
- Cincinnati, OH, USA
Vehicle will start and run normally when first starting. After running for approximately 20 minutes and stopping (turning off engine), then re-starting within 30 minutes, the vehicle will start and run for a short period before stalling. It is unpredictable and dangerous (stalling in traffic or when pulling out into traffic). I see a re-call for a similar problem for recall number 108695 but for some reason this recall does not show up when I put in the VIN number. Has been doing this off and on ever since we owned the vehicle but it has almost caused an accident recently so need to take care of it.
- Gilbertsville, KY, USA
Unknown. The backup camera has stopped working properly. It will come on and then will stop or it will not come on at all. Just seems a possible issue as you could be backing out of a parking space at the mall or grocery store and either hit a car or pedestrian. It seems this would be a safety issue but I'm not positive.
- Glendale, AZ, USA
Owner scheduled appointment with Lakeview Ford due to no heat in vehicle, stalling when fuel was full, an active indicator for airbags. They completed the repairs for total around $1500. Shop went to test drive and vehicle caught fire.
- Battle Creek, MI, USA
Back up camera not working. Occasionally comes on for short period of time. Error message sometimes says "camera not available". Sometimes nothing but home screen.
- Hamilton, OH, USA
I have a coolant intrusion issue. This issue is causing a major problem to the engine and long block cylinders. This problem has occurred randomly causing the car to buffer, shut off on its own, and have white smoke come out of the exhaust and run terribly. I have taken this vehicle to multiple Ford Service centers in the last two years for its usual maintenance repairs and nobody has pointed out there has been an issue. My car is now in the shop with an $8,000 repair cost. Ford has decided to NOT fix the recall issue on my vehicle. This problem is a known issue for the 2014 Ford Escapes. I purchased this vehicle at Carmax and have paperwork saying there are 2 recalls associated with this vin. Manufacturer Number: 17S09 NHTSA Recall Number: 17V209 Recall Status: Recall incomplete The cycling head crack may cause an oil leak that may result in a fire in the engine compartment. This is an extremely dangerous issue for myself & others.
- Van Nuys, CA, USA
1-10-2022 I was driving to my mothers home and suddenly the car stopped driving, I pushed the foot pedal and nothing happened. I stopped and shifted gears to see if I could make it go, I had to get it towed, the person picking it up stated that this happens with 2014 ford escapes. I then went online to find a recall dated from 9-2018 on the transmission and several more recalls on this vechile. I take good care of my ford and I am dissapointed I have no warnings of any kind and now have no way to get to work.
- Clarklake, MI, USA
Our Escape keeps stating it has low coolant, we refill it and within a week it has low coolant again. Also after driving there is a strong antifreeze smell outside of the vehicle.
- Corvallis, OR, USA
While driving on a busy street the engine power suddenly dropped to zero, while multiple alert lights (including check engine) turned on. At the same time, the RPM of the vehicle increased significantly. Power steering stayed on, but the car would not move under its own power. There was just enough momentum to coast into a parking lot.
- Lafayette, IN, USA
In brief, It is my contention that safety recall# 17S09 service was not performed in its entirely on my vehicle and likely several others by the dealerships. The dealerships only replaced the engine coolant sensors & the motor mounts per their understanding of the recall instructions but did not replace the coolant system hoses as instructed in the Dec 13th correspondence to the dealers. After having several problems with coolant leakages in my vehicle which caused the check engine light to come on it was discovered that I had multiple hoses leaking. I spoke with a service manager at the dealership that performed my recall service in April/2018 about the hoses not being replaced which was my current problem? I was informed this was not what the dealerships were instructed to do by Ford Motors in their recall notices to them. Two different dealerships I visited were oblivious to this recall mandate. In the meantime I have incurred nearly $1500 in repair expenses because the recall that was investigated and mandated by NHTSA in 2017 was not performed in its entirety although Ford Motors assured this would be addressed in the recall. Investigation needed/warranted.
- Richton Park, IL, USA
I stopped at a light at a busy intersection and my car just died. No power whatsoever. After a couple of minutes I was able to start it. It-??s almost occurred multiple times previously.
- Lahaina, HI, USA
- Horsham, PA, USA