10.0
really awful- Crashes / Fires:
- 4 / 22
- Injuries / Deaths:
- 5 / 2
- Average Mileage:
- 40,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the vehicle independently reversed as the vehicle was not running dragging the contact about 20 feet. The contact stated no warning light was illuminated. The contact sustained road rash and a bruised thigh and abdomen. The contact had to seek medical attention. The vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. The vehicle had not been repaired. The contact was relating the issue to NHTSA campaign number: 18V471000 (power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
- Mcdonald, PA, USA
I tried to park my car as usually, put the shift in P, but the car continued to move. I was scared and unpleasantly surprised. I had to to drive around the parking lot in front of home depot in dickson city and finally decided to turn of the car. After that I was not able to turn on the engine. I had the car towed away to gibbons Ford.
- Brooklyn, NY, USA
For the second time in 3 months, my 2014 Ford Escape was stationary when the flywheel in front of the engine broke with no warning light going on (only a telltale rattling when turning on the ignition) which did extensive damage to other nearby parts, such as the front pump. I am aware that the defective flywheel is stamped instead of made of cast iron and so, the inferior material has failed in other Ford Escapes. Furthermore delays of all the necessary replacement parts by the Ford Motor Co. To ruge's Ford dealer, dragged on for 2 weeks from 12/28/2020 to 1/15/2021 and again from 4/5/2021 until now 4/18/2021. My 2014 Ford Escape sits idle at ruge's Ford for 2 weeks waiting for all the parts to arrive. This is not an isolated case. Other Ford Escape owners in my area have experienced a similar issue with the defective flywheel. I expect you to take immediate action and issue a recall on the defective flywheel part.
- Rhinebeck, NY, USA
The passenger side back door is missing the child safety lock feature.
- Bardstown, KY, USA
2014 Ford Escape titanium taken in for every recall, and maintained. While driving on a 3 lane road going 40 mph the windshield wipers went on full speed (not raining) and would not/could not turn them off. After about 5 minutes they went down to slow speed. Then the car lost power, no steering or brakes. No way to stop or steer the car. It slowed and finally came to a clunky stop. Flames were coming out of the bottom of the car onto the road at that time. Within 1-2 minutes the flames were coming from the top of the engine, up and over the hood onto the top and over the car completely.
- Plano, TX, USA
There is a known recall on 2014 Ford Escapes for the bushing linkage on the transmission, stating the car can be in park but not really in park. My car was in drive and was going backwards. To me this is the same explanation. My car doesn't know what gear it is in.
- Mt Washington, KY, USA
My 2014 Ford Escape stalled while driving. I had just gotten off the interstate when the interior lights went on and the voice activated system stated "you are not in park" I was able to pull over. Restart the SUV and drive home. I was lucky because I had just gotten off the interstate.....and was doing 25mph! if it happened on the interstate I probably wouldn't be here right now!
- Cottage Grove, WI, USA
While driving the car started to smoke from the hood. The smoke started to come into the car so the car was pulled over. Once stopped, the hood was popped and flames started to come out. The entire front end was burned.
- Draper, UT, USA
The power steering assist fault. I am unable to turn the steering wheel. It is hard to turn. When starting the car the error message power steering assistant fault. I comes on and goes off.
- Kissimmee, FL, USA
Torque converter, transmission, warning lights on Thursday, 12/3/20, my daughter returned home and explained that she noticed a whining sound as she turned into our neighborhood. About 2 hours later she started the car for me and I could not distinguish any sounds to be concerned with and told her she would be fine to drive it to her volleyball practice'I said''it doesn't sound like anything that will cause it to die on the side of the road.' Within 10 minutes after leaving called to say the car was losing power and barely moving on a busy city street. She had to coast across oncoming traffic with no power to get to a street where she could wait for me. Ultimately where she was stranded was a dangerous spot to be for other cars turning onto the street because of a wall blocking their view of her vehicle until they made the turn. When I arrived I confirmed that the car was not driveable. Shifting in and out of gears barely generated any movement. It took 20 minutes driving on a residential street at about 3 mph to reach a parking lot (it took one minute to get the car over a slight hump turning into the parking lot) where I left the vehicle overnight until I could have it towed to a Ford dealership. Ford diagnosed the following 'suspect torqueconverter internal failure sent metal through thepump (whine) and through out the rest of thetransmission.' Two repair options new transmission for $5,809.18 or overhaul for $5,181.57. This is a common issue and is dangerous enough to warrant a thorough investigation. Vehicles should not go from running fine to complete failure while driving on busy roadways. Replacing a torque converter is one thing but a failure of a torque converter causing a $5,000+ repair job is another thing. Warning light after failure may also need to be investigated. This vehicle has a record of regular routine maintenance.
- Plano, TX, USA
My rear passenger and driver door panels have completed been pulled off and hard to open the door because the panels were caught on the recall door latches. I've had the door latches replaced and it still continued, they say the panels won't be replaced under warranties I have but I told dealership because of the latches that were recalled that my door panels are doing this if the latches were good and not recalled in the first place I would not have the issue. Since my panels are messed up because of a recall specifically made on my vehicle I should not have to pay 400-600 to get my door panels replaced when it was out of my control
- Siloam Springs, AR, USA
A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. Ford is telling me my vehicle doesn't apply. This is unacceptable and ridiculous. Out of 500,000 my vehicle does not apply. The car was stationary when I attempted to put in park. Shut off the engine, took the keys out, opened the door and it starting rolling backwards. The shift indicator displayed that it was in S. makes me sick that Ford is getting away with this. Https://media.Ford.com/content/fordmedia/fna/us/en/news/2018/07/18/Ford-issues-two-safety-recalls-in-North-America.html#:~:text=Ford%20is%20issuing%20A%20safety, may%20detach%20from%20the%20transmission. Why am I singled out for a known issue that has been around for over 2 years.
- Gaylord, MI, USA
After driving the SUV for awhile, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is moving into an intersection at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for awhile, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is moving into an intersection at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for awhile, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is moving into an intersection at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for awhile, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is braking at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for a while, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is braking at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for a while, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is braking at stop signs and red lights.
- North Huntingdon, PA, USA
After driving the SUV for a while, and when alternating between the brake and the gas, the SUV will lose the ability to accelerate. The SUV will give the warning of an engine fault, service now. The SUV will not be able to move forward due to the lack of a gas pedal. The SUV will start to shake and rattle. The only option a driver then has is to come to a complete stop, turn the engine off, and turn the SUV back on. All other functions of the care, the brakes, the electrical, the power steering, are still functioning. This has almost caused numerous accidents as this fault has occurred on highways, residential roads, and city streets, as well as when the SUV is braking at stop signs and red lights.
- North Huntingdon, PA, USA
- Taylorsville , NC, USA