10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
49,560 miles

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« Read the previous 20 complaints

problem #2

May 092014

Escape 4-cyl

  • 9,600 miles
While driving on highway I accidentally depressed the keyless start-stop button. The engine shut off, power steering and brakes were lost and engine would not restart by pushing start-stop button. I was able to slow car - with other cars close behind- shift gear shift to neutral and apply brake pedal so that start-stop button would restart engine. I have had Ford dealership check keyless start-stop system and they indicate that system works as it should. Start - stop button is located in drivers right knee area and is two inches from similar looking climate control button. Power steering and brakes were lost with engine off and car in motion. I contacted Ford Motor Company and they referred us to the dealership. This is a dangerous design flaw.

- Richmond, VT, USA

problem #1

Dec 122013

Escape 4-cyl

  • 275 miles
I was driving to pick up my daughter from school and the car steering stiffened up. I was in the parking lot so luckily nothing happened. I stopped and restarted the car but it was still stiff that it was impossible to turn and take car out of the lot. I had to leave the car there and bring the kids home on my own. Not what you can expect from a new car and certainly very luck Y to not happen on the highway. Ford saying it is a manufacturing defect and they forgot the harness in the power steering. It was then taken from a new car and placed on my car. I am not comfortable with it but they said they cannot give me a new car.

- Teaneck , NJ, USA