10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
50,078 miles

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problem #127

Sep 292023

Escape

  • miles
1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechanic and he states "the code reader brings up nothing, no loose wires, tried resetting the battery, it doesn't have power steering fluid that could even be low, but there are cars recalled 2011-2013 with the exact same issue but this is a 2014" 4) It has not been checked by the dealer or manufacturer yet. 5) There were zero warnings. After the incident, a light came on the dash reading "steering assist fault service required"

- Buckeye Lake, OH, USA

problem #126

Feb 182023

Escape

  • 70,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 25 MPH and making a left turn, the vehicle lost power steering functionality. The contact pulled over without power steering assist and turned off the vehicle. The vehicle was restarted, and the power steering functionality resumed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had occurred three times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 70,000.

- Hastings, MI, USA

problem #125

Aug 262023

Escape

  • miles
The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

- Toa Alta, PR, USA

problem #124

Jul 172023

Escape

  • 117,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 65 MPH, the steering wheel seized. Additionally, the steering assist fault warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the ECU was defective, and the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

- Myrtle Beach, SC, USA

problem #123

Jun 202023

Escape

  • miles
Powering steering assist fault. Loss of steering and car went into limp mode and needed to try to pull over immediately. I have reported this issue several. Times. Ford has not been able to fix this issue. This car is not safe to drive. Please hold Ford accountable before someone gets severely injured or dies in a car crash from this known problem with the steering issues.

- Omaha, NE, USA

problem #122

May 312023

Escape

  • miles
May 31.2023 I was involved in an accident your left front wheel Castor and wheel. Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

- Boise, ID, USA

problem #121

Jun 082023

Escape

  • 107,674 miles
My daughter was backing out of driveway and said the steering was difficult to turn and felt locked. The steering assist fault came up on screen. She parked car and didn-??t drive. My husband tried backing out of driveway as well and said the steering was hard to turn. He then put it in park and tried again and it drove fine.

- Kannapolis , NC, USA

problem #120

May 142023

Escape

  • 56,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. The contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

- King George, VA, USA

problem #119

May 132023

Escape

  • miles
Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say -??power steering fault-?? and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

- Cedartown , GA, USA

problem #118

May 012023

Escape

  • miles
Steering assist failure

- Somerset, KY, USA

problem #117

Apr 212023

Escape

  • miles
on numerous ocassions recently the power steering has become disabled and/or unresponsive i am getting a steering assist light when it happens it is intermittent and i fear it will occur at high speed resulting in injury or death

- Sellersville, PA, USA

problem #116

Apr 192023

Escape

  • miles
The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

- Omaha, NE, USA

problem #115

Mar 142023

Escape

  • miles
While driving the vehicle randomly het steering assist fault service required and goes immediately into limp mode. This is very dangerous and you need to try to pull over immediately, because the car loses power immediately. This is my teenage drivers car and she can no longer drive it. We are to scared she will get into an accident. Please make Ford do something with a recall for the steering assist issues in these escapes

- Omaha , NE, USA

problem #114

Feb 192023

Escape

  • miles
Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.

- Poth, TX, USA

problem #113

Jan 222020

Escape

  • miles
Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. I first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. Was charged $2,500 to fix since I was told it was an electrical problem. I did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

- Bala Cynwyd, PA, USA

problem #112

Jan 222023

Escape 4-cyl

  • miles
Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

- Winter Park, FL, USA

problem #111

Oct 312022

Escape 4-cyl

  • miles
At mileage 56,449 alert came on "steering assist failure" and I had no power steering. I drove directly to Coconut Point Ford in Estero, Fl. 10/31/2022. Part was on backorder throughout the U.S. I was able to pick up my repaired auto on 11/18. Forums have mentioned multiple issues with this model with power steering but as of yet no recall for the 2014 Escape. Total bill $3,250.17 and $350 car rental.

- Bonita Springs, FL, USA

problem #110

Sep 192022

Escape

  • 89,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The dealer contacted the manufacturer for assistance, and the manufacturer determined that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

- Grayson, GA, USA

problem #109

Sep 282022

Escape

  • miles
Driving in my neighborhood, the steering wheel got locked and appeared in the cluster a message: -€œSteering assist fault-€ Service required Turn it off the suv Then I turned on and drive back to my house

- Mcallen , TX, USA

problem #108

Aug 262022

Escape

  • miles
The PSA (power steering assist) failed causing the power steering to go out. The electric rack and pinion must be replaced @ appx. $3,000 plus towing.

- Dallas, TX, USA

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