10.0

really awful
Typical Repair Cost:
$730
Average Mileage:
91,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replaced shaft (1 reports)
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problem #1

Jun 282019

Escape Titanium 1.6L Turbo

  • Automatic transmission
  • 91,000 miles

After replacing the engine at the dealership, They called and said there was a broken shaft. The car was working before overhearing. When overheated, I turned off, towed it for five miles only to be surprised with what they said. They never took responsibility of anything and made me pay for the broken shaft. The pretended it might have broken during the towing which I don't believe because I went with the towing guy in the car...

- Abdel Qader D., East Lansing, US