10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,250 miles

About These NHTSA Complaints:

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problem #2

Jan 112015

Escape

  • 28,000 miles
My wife and I were driving on a 4 lane highway during the day. We were not operating the panoramic sunroof and the shade was completely open. Suddenly and all at once, the front pane of glass in the sunroof exploded into the cabin. Glass cut my face in two locations and caused bleeding. There was no nearby traffic in front of us or on the side. We were not traveling under an overpass. We were able to quickly regain control of the vehicle as the breakage caused us to slow down and swerve. There were no other collisions or damage after the sunroof broke. As no object or projectile caused the breakage and there was no prior damage to the sunroof, it is obvious that there was a fault with either the glass or sunroof assembly.

- Saint Peters, MO, USA

problem #1

Dec 112014

Escape

  • 16,500 miles
While driving done the road, a loud pop was heard. My 3 year old pointed to the panoramic sunroof and said look. It had fallen inward on the back of the glass while the front of the glass stayed attached, cracking the glass. Pieces of glass fell into the back seat and all in my sons lap. Ford has had recalls on certain VIN numbers but not mine, epoxy being mixed incorrectly causing glass to become separated.

- Medina, TN, USA