10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 61,998 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ford Escape. While the vehicle was parked with the shift lever in the park position, it rolled backwards when the key was removed from the ignition. The vehicle failed to start. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the shifter cable fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,479. Updated 01/27/17 the consumer stated the vehicle was repaired on December 8, 2016
- Phoenix, AZ, USA
The car accelerated after slowed down to park. It surged toward a cement wall and only scraped it by me turning wheel but went between two cement pillars and knocking over a cement bench. Damage on the car and received a citation. I am just afraid if it happens again I won't be so lucky. So now I have to have the insurance company involved and it is costing me plus the citation. I think Ford motor should take of this and do whatever it takes to fix the problem
- Trinity, FL, USA
A couple months after buying the car, it started stalling after driving it home from work.took to dealer put on the computer, nothing showed up as being wrong? they told me to put seafoam gas treatment in didn't work. The stalling kept happening after driving a long distance. After many times to the dealer (1time they kept it 2 weeks) they still couldn't find the problem" dealer decided to replace the throttle body and motor asy the only thing that controls the idle. It still continued to stall on and off after a long ride. Then in Feb. 2016 it stalled on I-75 several times this time not even 10 miles from work. We were going slow due to icy roads having to put in neutral just to keep from stalling. Back to dealer, nothing showed up on computer. My wife then called dealer concerned that it could stall while driving 70mph on the highway the dealer decided to replace the throttle body and motor asy again. Stumped on how to fix the problem got the car back Saturday. Went to work on Monday after work stopped to get gas shut off restarted car and it stalled?? there seems to be no specific reason or condition that it keeps stalling. It stalls while in gear or park? this is a serious issue and could cause bodily harm. Do I have a lemon"
- Linwood, MI, USA
I bought this car new about a year ago. Almost immediately I noticed an intermittent hesitation when trying to accelerate after slowing or from a full stop. The hesitation varies from about two seconds or longer. When the car does accelerate it surges forward at a fast rate of speed. While trying to turn left at a traffic light on a two lane road with oncoming traffic with sufficient time my car hesitated upon accelerating causing the oncoming car to brake hard in order to avoid hitting me. This car also hesitates after pulling off a road into a parking lot, ie., store, school, and, at random, will hesitate upon accelerating for a several second delay only to surge in speed making it difficult to initially control. I have taken the car back to the original dealer six times and once to another Ford dealer. All say the because there is no fault code they cannot fix it. I called Ford eng. And was told the same thing. The last time I had this car to the dealer the invoice stated, "no codes" and road tested but the mileage in was the same as the mileage out indication that nothing was done. It has become obvious that Ford dealer I purchased this car from is now patronizing me. Therefore it has become a waste of time to keep bringing this car back. I have found a multitude of similar complaints about Ford vehicles on the internet. Many were being put off with the same excuse, "no code." I am a Ford retiree and highly disappointed that both a Ford dealership and Ford itself have patronize me to the point I believe I am being played because of my senior age. I believe this "hesitation" defect to be very dangerous and can result in severe injury or even death. Thank you.
- Jonesborough, TN, USA
Purchased vehicle 1/30/2015 and drove off lot with 3 miles on it. Less than a week later vehicle started stalling at traffic lights and hesitating upon acceleration. Vehicle was in Ford repair shop for 12 days with 1200 worth of parts replaced on transmission. Picked up vehicle with 810 miles on it and less than a week and 150 miles later the vehicle is again stalling at traffic lights upon acceleration. The vehicle is dangerous to drive!
- Tampa, FL, USA
- Ogden, UT, USA