Complete transmission failure while driving on highway. Ford had to do a complete rebuild at 87K miles. The failure rendered the vehicle useless for the highway and luckily my daughter was able to coast off the highway and limp home which took 2 hours for a 15 mile distance. Display indicated transmission fault - service now or something like that.

- White Lake, MI, USA

The dealer refused to pay for defective driveshafts. The vehicle would shake violently when decelerating. The dealership blamed faulty tires but the tires wer not the problem. We had an independent mechanic replace both drive shafts to correct the problem. No reimbursement was offered by dealership and was brought in while under warranty with no help.

- Ingalls, IN, USA

When I drive my Ford Escape it doesn't want to shift into 2to 3rd it has delay in shifting and it's worse when it cold out ant then it down shifts hard it shifts like know other car or truck or SUV and when I'm trying to find a parking spot in a parking lot I just give it a little gas and it jumps forward fast so fast I almost hit cars and people walking and I had it in the Ford shop 5 or 6 times and they say will put it on Ford wire and Ford said that the way it should work and it won't hurt the transmission I think that is wrong and unsafe I only had the Ford Escape for 3 months I can be contacted by email at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charleston, IL, USA

Shifter cable broke at transmission end. A bushing that helps connect the cable to the transmission broke. It allowed me to park the car without the transmission in park and without receiving any audible warning. It also caused the transmission to be stuck in the D position, not allowing me to start the car as I had no way of changing gears. If the car was on a hill, it would've rolled away, creating a dangerous situation.

- Taunton, MA, USA

Shifter cable bushings problem! I parked in a parking space at the grocery store, put the car in park, and started rolling backwards almost hitting a customer behind me. My shifter was in park, but the dashboard said I was in reverse. I was stuck and could not turn the car off and had to wait hours for a tow. Now I'm without a car to get to work. What if I hit the lady that was walking behind me? this is a very concerning safety issue and I trust that my local Ford dealer will take care of this, no questions asked, and get my car back so that I can get to work. Very scary and so thankful this didnt result in damage or injury. The bushing that attaches the shifter cable to the transmission detached from the transmission. A degraded shifter cable bushing that detaches from the transmission allowed the transmission to be in a gear state different than the gear shift position selected driver. The condition allowed driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

- Shakopee, MN, USA

I parked in a parking space at the grocery store and started rolling backwards almost hitting a customer walking! I was in park, but the dashboard said I was in reverse! what the heck? how dangerous is this! I could not move the shifter or turn the car off. I had to wait hours for a tow truck. I'm so glad that I did not roll back and hit someone or something. This is a very concerning safety issue and I trust that my local Ford dealer will take care of it, no questions asked, so that I can get my car back and get to work.

- Shakopee, MN, USA

Moved shift lever to drive and applied gas. Vehicle started to go in reverse. This occurred in school parking lot and fortunately no one was hurt and there was no property damage. Shop identified broken shift cable. Repairs pending.

- Carlisle, PA, USA

The contact owns a 2015 Ford Escape. While attempting to place the gear in park, the shifter cable fractured without warning. The manufacturer was made aware of the failure and informed the contact to call the dealer. The dealer was not called. The vehicle was towed to an independent mechanic who replaced the shifter cable. The failure mileage was 90,564.

- Rhoadesville, VA, USA

When driving at any speed greater than 15 mph removing pressure from gas pedal causes RPM to drop from 4000 to 1000 and car jerks suddenly. When switching from 1st to 2nd gears the car jerks. When accelerating the car is slow to take off, or won't pick up speed causing near collisions.

- Wichita, KS, USA

When driving at any speed greater than 15 mph removing pressure from gas pedal causes RPM to drop from 4000 to 1000 and car jerks suddenly. Pressing gas when that occurs causes car RPM to increase while mph does not then car jerks hard again. Can occur while driving in city or highway

- Blue Springs, MO, USA

The contact owns a 2015 Ford Escape. The contact stated that the vehicle moved while engaged in park. The dealer (keller bros Ford lebanon, 1030 schaeffer rd, lebanon, pa 17042, (717) 949-2000) confirmed that the shifter cable failed. The vehicle was repaired. The manufacturer stated that the VIN was not included in a recall and suggested that the contact call NHTSA to file a complaint. The VIN was not available. The failure mileage was 111,000.

- Myerstown, PA, USA

Shifter cable broken

- Pikeville, TN, USA

I was driving my 2015 Ford Escape SE with 95,000 miles down the highway going 55mph when I heard a faint whistling noise. I didn't think anything of it at first because it was so faint, but then I realized I was pushing the gas and the rpms would shoot up very high but the car did not accelerate. I immediately started pulling off the road rapidly slowing down. I got off and I kept pushing the gas trying to get myself off until I was almost completely stopped. At one last attempt to get myself to a safe spot to be stopped I pressed the gas the car lunched forward and made a very loud clunking noise. At this point I didn't think the car would go again so I called a tow truck. After everything cooled down it drove fine for the tow truck driver but I didn't feel safe driving the vehicle. It was towed to the service center of the dealership where I bought the car. The man there explained to me the reason it stopped accelerating is because of a 'saftey' feature called limp mode where your car shifts into a lower gear to avoid further damage. After a few days they told me I needed two new sensors that detect when the transmission is over heating. I paid $350 for that and went on my way. Not even 20 blocks away from the service center the car started making the exact same noise and broke down in the middle of a busy street. We had it towed back the service center. They had it brought to Ford and Ford said that it needed a new transmission. I don't think a car with not even 100,000 miles on it should need a new transmission. I really hope Ford can do something for me. I am a young female and I don't feel safe driving this car that has now left me stranded more than once.

- Arvada, CO, USA

Transmission cable bushing is defective, cable pops off shifting level. This causes a serious safety issue as the the driver places the vehicle in park, but transmission is in neutral causing the vehicle to roll.

- Portage, IN, USA

The Escape hesitates when you give it the gas it actually feels like it is slowing down. Has happened several times. The service technician has not been able to replicate.

- Rock Tavern, NY, USA

I would like to report a problem with my 2015 Ford Escape. I had parked my Escape and in a busy interstate rest area. When I returned I got in and started the car. I placed the shift lever in the drive position. I took my foot off the break and stepped on the gas. The car then went backwards almost hitting the car that was behind my car. I put the shift lever into park and the car again went backwards. I then turned the engine off. I called Ford and the car was towed to a Ford dealer. There they said the shift cable was defective and it had come loose from the transmission leaving the car in reverse. So I could no longer control what gear the transmission was in. I report this because if any one had been behind me they could have hurt by being pinned between two cars.

- Allendale, MI, USA

The contact owns a 2015 Ford Escape. While driving 35 mph, the transmission failed and became stuck in the drive gear. The vehicle was towed to dorian Ford in charter twp of clinton, Michigan where the transmission was rebuilt. The dealer repaired the fractured shell casing and the fractured support bar, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 37,000.

- New Baltimore, MI, USA

The contact owns a 2015 Ford Escape. While driving approximately 10 mph, the vehicle would not switch gears and began making a loud clanking noise as if metal parts were being banged together. The vehicle was towed to baldwin Ford in poplar bluff, Missouri where it was initially diagnosed that the main power train control module needed to be replaced. Afterwards, the dealer stated that the vehicle needed a new or rebuilt transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The failure mileage was approximately 100,000.

- Malden, MO, USA

I will be driving along and come to a stop for a traffic light stop sign or stop traffic and the engine will shut down. Also it will make a hesitate noise and a clunk noise. Right before it stops. I have taken into the Ford dealer and they could not find anything wrong with all the test they did. So today 11/13/2017, I am dropping my car off again at the dealer. The car was in motion.this has happened may times since Oct. 2017

- Auburn, MA, USA

I purchased my Ford Escape certified used from a dealership back in July 2016, it had approximately 26,000 miles on the vehicle and no accidents reported. In February 2017 the vehicle starts hesitating while in motion on a country street, acting as though it was about to stall out, no warning indicators came up, able to get to our driveway. When in our driveway we were able to back up but when placed in drive the dash gave a warning that the vehicle was not in park and it would not move forward only in reverse. We got it towed by our Ford warranty to a local dealership where paperwork looks like they did an overhaul on the transmission. Now it July of 2017 (56,000 miles on it) while driving on a highway the car begins to hesitate again, I was able to get off an exit on the highway but then my car completely stopped. When the accelerator was pressed nothing happened. No warning indicators at all present on dash. I turned off the vehicle and turn it back on and the car was able to move an inch. When placed in the sport drive the car could not recognize it in drive as evidenced by it did not even light up the "S" on the dash to let you know it was in sport drive. Ford again towed my car to the local dealership where it is being inspected as we speak. I have had the car a total of 1 year and it has been at the dealership twice for transmission issues. Unacceptable, thank goodness both times I was able to get the vehicle to safety, I would not want to imagine what would happen if I was on a much larger highway and this occurred to the vehicle. These issues are making me feel very unsafe and uncomfortable driving the vehicle, especially when my two children are in the car with me.

- Bloomsbury, NJ, USA