10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,053 miles

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« Read the previous 20 complaints

problem #13

Jun 222018

Escape

  • 89,000 miles
Transmission cable bushing is defective, cable pops off shifting level. This causes a serious safety issue as the the driver places the vehicle in park, but transmission is in neutral causing the vehicle to roll.

- Portage, IN, USA

problem #12

May 202018

Escape

  • 33,000 miles
The Escape hesitates when you give it the gas it actually feels like it is slowing down. Has happened several times. The service technician has not been able to replicate.

- Rock Tavern, NY, USA

problem #11

Jun 242018

Escape

  • 69,000 miles
I would like to report a problem with my 2015 Ford Escape. I had parked my Escape and in a busy interstate rest area. When I returned I got in and started the car. I placed the shift lever in the drive position. I took my foot off the break and stepped on the gas. The car then went backwards almost hitting the car that was behind my car. I put the shift lever into park and the car again went backwards. I then turned the engine off. I called Ford and the car was towed to a Ford dealer. There they said the shift cable was defective and it had come loose from the transmission leaving the car in reverse. So I could no longer control what gear the transmission was in. I report this because if any one had been behind me they could have hurt by being pinned between two cars.

- Allendale, MI, USA

problem #10

May 102015

Escape

  • 37,000 miles
The contact owns a 2015 Ford Escape. While driving 35 mph, the transmission failed and became stuck in the drive gear. The vehicle was towed to dorian Ford in charter twp of clinton, Michigan where the transmission was rebuilt. The dealer repaired the fractured shell casing and the fractured support bar, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 37,000.

- New Baltimore, MI, USA

problem #9

Nov 172017

Escape

  • 100,000 miles
The contact owns a 2015 Ford Escape. While driving approximately 10 mph, the vehicle would not switch gears and began making a loud clanking noise as if metal parts were being banged together. The vehicle was towed to baldwin Ford in poplar bluff, Missouri where it was initially diagnosed that the main power train control module needed to be replaced. Afterwards, the dealer stated that the vehicle needed a new or rebuilt transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The failure mileage was approximately 100,000.

- Malden, MO, USA

problem #8

Oct 252017

Escape

  • 41,500 miles
I will be driving along and come to a stop for a traffic light stop sign or stop traffic and the engine will shut down. Also it will make a hesitate noise and a clunk noise. Right before it stops. I have taken into the Ford dealer and they could not find anything wrong with all the test they did. So today 11/13/2017, I am dropping my car off again at the dealer. The car was in motion.this has happened may times since Oct. 2017

- Auburn, MA, USA

problem #7

Jul 172017

Escape

  • 56,000 miles
I purchased my Ford Escape certified used from a dealership back in July 2016, it had approximately 26,000 miles on the vehicle and no accidents reported. In February 2017 the vehicle starts hesitating while in motion on a country street, acting as though it was about to stall out, no warning indicators came up, able to get to our driveway. When in our driveway we were able to back up but when placed in drive the dash gave a warning that the vehicle was not in park and it would not move forward only in reverse. We got it towed by our Ford warranty to a local dealership where paperwork looks like they did an overhaul on the transmission. Now it July of 2017 (56,000 miles on it) while driving on a highway the car begins to hesitate again, I was able to get off an exit on the highway but then my car completely stopped. When the accelerator was pressed nothing happened. No warning indicators at all present on dash. I turned off the vehicle and turn it back on and the car was able to move an inch. When placed in the sport drive the car could not recognize it in drive as evidenced by it did not even light up the "S" on the dash to let you know it was in sport drive. Ford again towed my car to the local dealership where it is being inspected as we speak. I have had the car a total of 1 year and it has been at the dealership twice for transmission issues. Unacceptable, thank goodness both times I was able to get the vehicle to safety, I would not want to imagine what would happen if I was on a much larger highway and this occurred to the vehicle. These issues are making me feel very unsafe and uncomfortable driving the vehicle, especially when my two children are in the car with me.

- Bloomsbury, NJ, USA

problem #6

Jul 052017

Escape

  • 34,000 miles
I purchased a used 2015 Ford Escape on May 10, 2017. I drove it to yellowstone over memorial day weekend to test the vehicle out. The transmission would shift really hard and at 40 mph it seemed to hesitate what gear to shift to. I took it back to the dealership, who sent it to a Ford dealership and they reset the transmission. They said the car learns a driver's driving habits and since someone else owned the car it wasn't used to my driving habits. The reset on the transmission has help a little, I still do not like the way it shifts at 40 mph and it also hesitates to go and then when it kicks in it is hard to slow down. Yesterday July 5, 2017 I was driving back to work from lunch and my power steering failed. I had a warning come on at the same time I noticed the power steering was gone. I was glad I was on a back road or it could have caused and accident. I couldn't move the steering wheel. I had the vehicle towed to a Ford dealership. I have not heard anything regarding the issue yet. I have only had the car for almost 60 days and I have had it serviced twice. I don't feel I can trust this car. My 10 year old van with 170,000 miles is more reliable.

- Ogden, UT, USA

problem #5

Dec 032016

Escape 4WD 4-cyl

  • 58,479 miles
The contact owns a 2015 Ford Escape. While the vehicle was parked with the shift lever in the park position, it rolled backwards when the key was removed from the ignition. The vehicle failed to start. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the shifter cable fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,479. Updated 01/27/17 the consumer stated the vehicle was repaired on December 8, 2016

- Phoenix, AZ, USA

problem #4

Jun 232016

Escape

  • 11,000 miles
The car accelerated after slowed down to park. It surged toward a cement wall and only scraped it by me turning wheel but went between two cement pillars and knocking over a cement bench. Damage on the car and received a citation. I am just afraid if it happens again I won't be so lucky. So now I have to have the insurance company involved and it is costing me plus the citation. I think Ford motor should take of this and do whatever it takes to fix the problem

- Trinity, FL, USA

problem #3

May 122015

Escape

  • 25,065 miles
A couple months after buying the car, it started stalling after driving it home from work.took to dealer put on the computer, nothing showed up as being wrong? they told me to put seafoam gas treatment in didn't work. The stalling kept happening after driving a long distance. After many times to the dealer (1time they kept it 2 weeks) they still couldn't find the problem" dealer decided to replace the throttle body and motor asy the only thing that controls the idle. It still continued to stall on and off after a long ride. Then in Feb. 2016 it stalled on I-75 several times this time not even 10 miles from work. We were going slow due to icy roads having to put in neutral just to keep from stalling. Back to dealer, nothing showed up on computer. My wife then called dealer concerned that it could stall while driving 70mph on the highway the dealer decided to replace the throttle body and motor asy again. Stumped on how to fix the problem got the car back Saturday. Went to work on Monday after work stopped to get gas shut off restarted car and it stalled?? there seems to be no specific reason or condition that it keeps stalling. It stalls while in gear or park? this is a serious issue and could cause bodily harm. Do I have a lemon"

- Linwood, MI, USA

problem #2

Jan 012015

Escape 4-cyl

  • 100 miles
I bought this car new about a year ago. Almost immediately I noticed an intermittent hesitation when trying to accelerate after slowing or from a full stop. The hesitation varies from about two seconds or longer. When the car does accelerate it surges forward at a fast rate of speed. While trying to turn left at a traffic light on a two lane road with oncoming traffic with sufficient time my car hesitated upon accelerating causing the oncoming car to brake hard in order to avoid hitting me. This car also hesitates after pulling off a road into a parking lot, ie., store, school, and, at random, will hesitate upon accelerating for a several second delay only to surge in speed making it difficult to initially control. I have taken the car back to the original dealer six times and once to another Ford dealer. All say the because there is no fault code they cannot fix it. I called Ford eng. And was told the same thing. The last time I had this car to the dealer the invoice stated, "no codes" and road tested but the mileage in was the same as the mileage out indication that nothing was done. It has become obvious that Ford dealer I purchased this car from is now patronizing me. Therefore it has become a waste of time to keep bringing this car back. I have found a multitude of similar complaints about Ford vehicles on the internet. Many were being put off with the same excuse, "no code." I am a Ford retiree and highly disappointed that both a Ford dealership and Ford itself have patronize me to the point I believe I am being played because of my senior age. I believe this "hesitation" defect to be very dangerous and can result in severe injury or even death. Thank you.

- Jonesborough, TN, USA

problem #1

Feb 172015

Escape 4-cyl

  • 788 miles
Purchased vehicle 1/30/2015 and drove off lot with 3 miles on it. Less than a week later vehicle started stalling at traffic lights and hesitating upon acceleration. Vehicle was in Ford repair shop for 12 days with 1200 worth of parts replaced on transmission. Picked up vehicle with 810 miles on it and less than a week and 150 miles later the vehicle is again stalling at traffic lights upon acceleration. The vehicle is dangerous to drive!

- Tampa, FL, USA