10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
61,998 miles

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« Read the previous 20 complaints

problem #46

Feb 072020

Escape

  • 92,600 miles
Purchased my 2015 Ford Escape 10/12/19 from cardinaleway Hyundai dealership in corona ca. February 1, returned to dealership for routine maintenance. 02/07/20 I was going to lunch and when I put my car in drive it sounded like I was dragging something under the front of the car. Parked car immediately and had it towed to the dealership who says my it's my transmission. The transmission almost fell from the car. No warranty and no remedy as if yet.

- Azusa, CA, USA

problem #45

Feb 092020

Escape 4-cyl

  • 71,344 miles
We were driving on a rural highway at a steady speed when with no warning our vehicle lost acceleration power and came to a dead stop in the middle of the road. When we pushed the gas pedal the rpms would you up but the car would not move. Turning the car off and back on would restore power for only a moment before we lost the ability to accelerate again. Thank god we were not on the highway or this could have been much more serious. After pushing our car a half mile the car finally gave me a faulty transmission alert. This car only has 71K miles and receives regular maintenance. Researching this problem I have discovered multiple reports of the same issues with many Ford Escapes under 100K here is the link to several of them : M.carcomplaints.com/Ford/Escape/2015/transmission/failure.shtml

- High Point, NC, USA

problem #44

Dec 262019

Escape 4-cyl

  • 86,600 miles
The car a 2015 Ford Escape SE AWD with ~ 86,600 miles would shut off and have to be restarted after sitting for awhile. It also started to run a little rough. So I took into a Ford dealership for service and a tune up on December 24th 2019. After the tune up it still exhibited the same rough riding and shut off. The next day on December 25th after sitting overnight shutoff initially and had to be restarted. While backing out of the driveway it shuddered violently and white smoke poured out of the tail pipe. I pulled it back into the garage, and took it back to the Ford dealership the following morning December the 26th. After some time the assistant service manager informed me that it was leaking coolant into the engine, and that one of the spark plugs had been fouled with coolant. After more testing and holding the car for two weeks they informed me that I needed a new engine. What's odd is that I never witnessed the car over heating, and the check engine light didn't come on till I was driving the car back to the Ford dealership on the morning of December the 26th. Ford customer assistance says that they'll pay 1/4 of the cost to replace the engine. After doing some research I've found quite a few Escape owners that have had similar complaints with the same issue of coolant leaking into the engine and have been told that they need a new engine. These engines are failing prematurely due to engines over heating and the blocks failing. I suspect that the coolant sensor is also defective. This 2015 Escape was purchased new at the end of 2014, and maintained by regular oil changes and maintenance.

- Denton, TX, USA

problem #43

Nov 012019

Escape

  • 150,000 miles
Transmission failed at 150,000 miles. Required transmission maintenance was performed.

- Rochester Hills, MI, USA

problem #42

Jan 182020

Escape

  • 75,000 miles
Out of nowhere in the middle of the day vehicle refused to move from stop light, blocking the lane. RPM went up no engagement not even a bit. Turned ignition off/on, put in drive, car moved 100 feet and stop again. I realized this isn't a fluke but serious problem, so after several tries by switching hesitantly from N to D to S was able to drive about 300 feet to closest safeway parking and call for towing. Long story short, after specialized transmission shop in the area was able to check it out and take it for test drive verdict was "its probably not that bad, something is blocking transmission filter, seems like transfer case issue, we see that a lot on AWD models for these Escapes. However only after we take it out we can decide if something is broken in transmission itself " so apparently this was a good news which will cost $2500 and if something else will be found in transmission $4500. We got this car brand new from the Ford dealer and timely done all services at Ford dealership for all these years, this kind of things should not happen on well taken care vehicle off at only 75000 miles

- Lynnwood, WA, USA

problem #41

Jan 132020

Escape

  • 60,920 miles
Transmission cable broke suddenly while parking. Car would not start. Had to be towed.

- Sunrise Beach, MO, USA

problem #40

Jan 052020

Escape

  • 65,000 miles
I was driving on the road, and out of no where, my car just stopped moving. It was still on, but wouldn't move. After putting the accelerator all the way down, and after about 20 seconds, it finally moved but was really jerky for the next several minutes until I was home. When I tried to take it to get checked, it did the same thing. I pulled off to the side of the road, turned my car off, waiting several minutes, and started it again. It would run fine for several yards, then do the same thing, where it would just stop moving. A clear safety hazard when driving on the road and the car just stops moving. It's currently at a Ford dealership now, and I am waiting to hear back. I have noticed that I am not the only one who has had this problem with the 2015 Ford Escape. This is also terrible because the car is only 4 years old and only has a little over 60,000 miles on it. This should not be happening, especially in multiple cars!

- Nashville, TN, USA

problem #39

Sep 282019

Escape

  • 89,750 miles
I drove to a dairy queen parked on a slight incline, put the car in park. As I started to get out of the car it started to roll back, I stepped on the brake and checked to make sure the car was in park which it was. I then put on the emergency brake. When I returned to the car to leave. I could not start the car, the shifter was locked in park but the indicator on the dash showed it was in reverse, also the back up camera was on. The car was towed to klaben Ford in kent Ohio, where the shifter cable bushing was found to be broken. Klaben installed a new bushing. I have researched this to find Ford had recalled some models between 2013 and 2016 for this problem, but not this car. I suspect there are still some bad bushings out there. I see this as a safety concern that needs investigation. Thank you

- Streetsboro, OH, USA

problem #38

Nov 062019

Escape

  • 65,000 miles
The shifter cable bushing broke as it was being parked in driveway and my 2015 Ford Escape was locked in neutral position even though the console shifter was in the park position. Luckily we noticed it roll slightly after getting out of car and were able to get back in car and place the parking brake so it would not roll into the street. This is a similar issue to a recall of older Ford Escapes (2013 and 2014). The shifter would not move after that and we had to have it towed to dealer. Had it been on a lesser grade we may not have noticed that it was not in park, and could have rolled into street causing accident.

- Sandy, UT, USA

problem #37

Oct 062019

Escape

  • 115,000 miles
After backing out of my driveway in reverse, I went to put the vehicle into drive. None of the gears would then engage. I put the vehicle in park and that's where it stayed. I was able to move the shifter freely, almost sliding through the gears with barely any force. It was as if the gear shift and transmission were not connected (so to speak). When I would move the gear shifter, none of the lights on the dashboard would light up as in what gear I was supposed to be in. The only gear that lit up was park. After doing some research, I looked under the hood and noticed the shift cable bushing was off of the transmission.

- Grovertown, IN, USA

problem #36

Sep 162019

Escape

  • 75,000 miles
The contact owns a 2015 Ford Escape. While the contact's daughter-in-law was driving 65 mph, the vehicle shifted into first gear and the rpms increased to 8,000 on their own. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not contacted. The failure mileage was 75,000.

- Boston, GA, USA

problem #35

Oct 072019

Escape

  • 138,000 miles
The contact owns a 2015 Ford Escape. While driving approximately 70 mph, the vehicle suddenly shut off and the 'transmission not in park' message displayed. After stopping on the side of the road, the engine was restarted and the vehicle operated normally. The vehicle was not diagnosed or repaired. Ford of murfreesboro (1550 nw broad St, murfreesboro, tn) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 138,000.

- Murfreesboro, TN, USA

problem #34

Jul 292019

Escape

  • 84,000 miles
I was driving to work. Had no noise, lights, or warning of any kind..I was pushing on the gas pedal..the car quit moving. I thought maybe a computer error. Coasted to the side of the road, turned the car off..waited a minute..re started it..started to drive..went just a few feet and it did it again...again..no noise, warning lights..nothing. I made a phone call..I was right around the corner from a car repair shop. Really kinda coasted in. Of course they looked at it..gave me the great news as to it had catastrophic transmission failure. I had it towed from there to a Ford dealership..they found the same issue. The tow company that towed my car in the next 2 weeks towed 4 of them..all with transmission issues. I also talked to a transmission shop that stated Ford is having and has been having transmission problems. Ir was a little scary and dangerous to be driving 55mph in morning traffic and have your car just wait moving.

- Spring Hill, KS, USA

problem #33

Aug 152019

Escape

  • 120,000 miles
Recall number: 18S20. The shifter cable bushing is degraded just like the recall number I mentioned at the beginning. While I was parked, I was not able to shift manually and the dash kept reading neutral. I was able to get the cable back on the transmission in order to get the vehicle home.

- Wisconsin Rapids, WI, USA

problem #32

Mar 012019

Escape

  • 88,000 miles
When driving...it shudders.......like something is wrong with the transmission.....

- Branchland, WV, USA

problem #31

Aug 072019

Escape

  • 100,114 miles
Warning light comes on. Transmission hit ok goes off. Messaglight goes on to shut car off I do that an message doesn't come back on. At one time my car even slowed downs to 40 and another warning light came on shut car off restarted an ran ok. That warning light stayed on until taken to Ford garage in gibson city. They couldn't find anything wrong so reset. These all began a month ago.

- Gibson City, IL, USA

problem #30

Jun 262019

Escape

  • 59,059 miles
The contact owns a 2015 Ford Escape. While driving 40 mph, the vehicle was unable to shift gears and shut off in the middle of the road. The vehicle was towed to the contact's residence. The vehicle was taken to village Ford (located at 23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the body control module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was notified. The failure mileage was 59,059.

- Lincoln Park, MI, USA

problem #29

Jul 052019

Escape

  • 84,000 miles
My transmission started having a shuddering in the front end. After taking it to the dealer I was told that the torque converter and transmission is going out. I started noticing the issue when I was accelerating up hills. It felt as if I wsa going over bumpy roads. When I was on the highway the vehicle abruptly shut off. I was able to get it started again and drive it to a shop. I was told that this is a recurring issue in the Ford Escape by the dealer and by several other transmission shops in my area. After doing research online, I have also found thousands of complaints in regards to the same issue.

- Shermans Dale, PA, USA

problem #28

May 192019

Escape

  • 101,800 miles
The contact owns a 2015 Ford Escape. While driving 10 mph and making a right turn to park, the gear shift failed to turn and shifted into reverse. The contact was unable to turn off the vehicle and it kept moving backwards. The brake pedal was depressed, but failed to stop the vehicle. The contact had to apply the emergency brake to stop the vehicle. The contact had instructions on how to manually place the vehicle in neutral. The vehicle was taken to an independent mechanic who diagnosed that the shifting cable needed to be replaced, but the part was not available for the repair. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 101,800.

- Freeport, IL, USA

problem #27

Apr 192019

Escape

  • 13,000 miles
TL-the contact owns a 2015 Ford Escape. The contact stated that he saw a leak of transmission fluid. The dealer motorcars of lansing Inc 6505 S Pennsylvania ave, lansing, mi 48911 (888) 710-5507 stated that they needed to put in a new transfer case since that he had a cracked cylinder for the transmission in which the contact paid $400. While the dealer was making those repairs they notified the contact that there a hole in the transmission which would cost an additional $3500. The contact had just purchased the used vehicle 3 to 5 months ago. The dealer stated that the contact had just gone over the warranty. The contact had asked for a car fax report before he purchased the vehicle but the dealer said they did not have one. The failure mileage was 13,000.

- Lansing, MI, USA

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