Recall number: 18S20. The shifter cable bushing is degraded just like the recall number I mentioned at the beginning. While I was parked, I was not able to shift manually and the dash kept reading neutral. I was able to get the cable back on the transmission in order to get the vehicle home.

- Wisconsin Rapids, WI, USA

When driving...it shudders.......like something is wrong with the transmission.....

- Branchland, WV, USA

Warning light comes on. Transmission hit ok goes off. Messaglight goes on to shut car off I do that an message doesn't come back on. At one time my car even slowed downs to 40 and another warning light came on shut car off restarted an ran ok. That warning light stayed on until taken to Ford garage in gibson city. They couldn't find anything wrong so reset. These all began a month ago.

- Gibson City, IL, USA

The contact owns a 2015 Ford Escape. While driving 40 mph, the vehicle was unable to shift gears and shut off in the middle of the road. The vehicle was towed to the contact's residence. The vehicle was taken to village Ford (located at 23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the body control module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was notified. The failure mileage was 59,059.

- Lincoln Park, MI, USA

My transmission started having a shuddering in the front end. After taking it to the dealer I was told that the torque converter and transmission is going out. I started noticing the issue when I was accelerating up hills. It felt as if I wsa going over bumpy roads. When I was on the highway the vehicle abruptly shut off. I was able to get it started again and drive it to a shop. I was told that this is a recurring issue in the Ford Escape by the dealer and by several other transmission shops in my area. After doing research online, I have also found thousands of complaints in regards to the same issue.

- Shermans Dale, PA, USA

The contact owns a 2015 Ford Escape. While driving 10 mph and making a right turn to park, the gear shift failed to turn and shifted into reverse. The contact was unable to turn off the vehicle and it kept moving backwards. The brake pedal was depressed, but failed to stop the vehicle. The contact had to apply the emergency brake to stop the vehicle. The contact had instructions on how to manually place the vehicle in neutral. The vehicle was taken to an independent mechanic who diagnosed that the shifting cable needed to be replaced, but the part was not available for the repair. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 101,800.

- Freeport, IL, USA

TL-the contact owns a 2015 Ford Escape. The contact stated that he saw a leak of transmission fluid. The dealer motorcars of lansing Inc 6505 S Pennsylvania ave, lansing, mi 48911 (888) 710-5507 stated that they needed to put in a new transfer case since that he had a cracked cylinder for the transmission in which the contact paid $400. While the dealer was making those repairs they notified the contact that there a hole in the transmission which would cost an additional $3500. The contact had just purchased the used vehicle 3 to 5 months ago. The dealer stated that the contact had just gone over the warranty. The contact had asked for a car fax report before he purchased the vehicle but the dealer said they did not have one. The failure mileage was 13,000.

- Lansing, MI, USA

Complete transmission failure while driving on highway. Ford had to do a complete rebuild at 87K miles. The failure rendered the vehicle useless for the highway and luckily my daughter was able to coast off the highway and limp home which took 2 hours for a 15 mile distance. Display indicated transmission fault - service now or something like that.

- White Lake, MI, USA

The dealer refused to pay for defective driveshafts. The vehicle would shake violently when decelerating. The dealership blamed faulty tires but the tires wer not the problem. We had an independent mechanic replace both drive shafts to correct the problem. No reimbursement was offered by dealership and was brought in while under warranty with no help.

- Ingalls, IN, USA

When I drive my Ford Escape it doesn't want to shift into 2to 3rd it has delay in shifting and it's worse when it cold out ant then it down shifts hard it shifts like know other car or truck or SUV and when I'm trying to find a parking spot in a parking lot I just give it a little gas and it jumps forward fast so fast I almost hit cars and people walking and I had it in the Ford shop 5 or 6 times and they say will put it on Ford wire and Ford said that the way it should work and it won't hurt the transmission I think that is wrong and unsafe I only had the Ford Escape for 3 months I can be contacted by email at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charleston, IL, USA

Shifter cable broke at transmission end. A bushing that helps connect the cable to the transmission broke. It allowed me to park the car without the transmission in park and without receiving any audible warning. It also caused the transmission to be stuck in the D position, not allowing me to start the car as I had no way of changing gears. If the car was on a hill, it would've rolled away, creating a dangerous situation.

- Taunton, MA, USA

Shifter cable bushings problem! I parked in a parking space at the grocery store, put the car in park, and started rolling backwards almost hitting a customer behind me. My shifter was in park, but the dashboard said I was in reverse. I was stuck and could not turn the car off and had to wait hours for a tow. Now I'm without a car to get to work. What if I hit the lady that was walking behind me? this is a very concerning safety issue and I trust that my local Ford dealer will take care of this, no questions asked, and get my car back so that I can get to work. Very scary and so thankful this didnt result in damage or injury. The bushing that attaches the shifter cable to the transmission detached from the transmission. A degraded shifter cable bushing that detaches from the transmission allowed the transmission to be in a gear state different than the gear shift position selected driver. The condition allowed driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

- Shakopee, MN, USA

I parked in a parking space at the grocery store and started rolling backwards almost hitting a customer walking! I was in park, but the dashboard said I was in reverse! what the heck? how dangerous is this! I could not move the shifter or turn the car off. I had to wait hours for a tow truck. I'm so glad that I did not roll back and hit someone or something. This is a very concerning safety issue and I trust that my local Ford dealer will take care of it, no questions asked, so that I can get my car back and get to work.

- Shakopee, MN, USA

Moved shift lever to drive and applied gas. Vehicle started to go in reverse. This occurred in school parking lot and fortunately no one was hurt and there was no property damage. Shop identified broken shift cable. Repairs pending.

- Carlisle, PA, USA

The contact owns a 2015 Ford Escape. While attempting to place the gear in park, the shifter cable fractured without warning. The manufacturer was made aware of the failure and informed the contact to call the dealer. The dealer was not called. The vehicle was towed to an independent mechanic who replaced the shifter cable. The failure mileage was 90,564.

- Rhoadesville, VA, USA

When driving at any speed greater than 15 mph removing pressure from gas pedal causes RPM to drop from 4000 to 1000 and car jerks suddenly. When switching from 1st to 2nd gears the car jerks. When accelerating the car is slow to take off, or won't pick up speed causing near collisions.

- Wichita, KS, USA

When driving at any speed greater than 15 mph removing pressure from gas pedal causes RPM to drop from 4000 to 1000 and car jerks suddenly. Pressing gas when that occurs causes car RPM to increase while mph does not then car jerks hard again. Can occur while driving in city or highway

- Blue Springs, MO, USA

The contact owns a 2015 Ford Escape. The contact stated that the vehicle moved while engaged in park. The dealer (keller bros Ford lebanon, 1030 schaeffer rd, lebanon, pa 17042, (717) 949-2000) confirmed that the shifter cable failed. The vehicle was repaired. The manufacturer stated that the VIN was not included in a recall and suggested that the contact call NHTSA to file a complaint. The VIN was not available. The failure mileage was 111,000.

- Myerstown, PA, USA

Shifter cable broken

- Pikeville, TN, USA

I was driving my 2015 Ford Escape SE with 95,000 miles down the highway going 55mph when I heard a faint whistling noise. I didn't think anything of it at first because it was so faint, but then I realized I was pushing the gas and the rpms would shoot up very high but the car did not accelerate. I immediately started pulling off the road rapidly slowing down. I got off and I kept pushing the gas trying to get myself off until I was almost completely stopped. At one last attempt to get myself to a safe spot to be stopped I pressed the gas the car lunched forward and made a very loud clunking noise. At this point I didn't think the car would go again so I called a tow truck. After everything cooled down it drove fine for the tow truck driver but I didn't feel safe driving the vehicle. It was towed to the service center of the dealership where I bought the car. The man there explained to me the reason it stopped accelerating is because of a 'saftey' feature called limp mode where your car shifts into a lower gear to avoid further damage. After a few days they told me I needed two new sensors that detect when the transmission is over heating. I paid $350 for that and went on my way. Not even 20 blocks away from the service center the car started making the exact same noise and broke down in the middle of a busy street. We had it towed back the service center. They had it brought to Ford and Ford said that it needed a new transmission. I don't think a car with not even 100,000 miles on it should need a new transmission. I really hope Ford can do something for me. I am a young female and I don't feel safe driving this car that has now left me stranded more than once.

- Arvada, CO, USA