10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
61,998 miles

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problem #66

Sep 262020

Escape

  • 51,900 miles
I have a 2015 Ford Escape that has less then 51,000 miles. Ford's powertrain warranty is 5 yrs or 60,000 miles and its currently only 4 months out of warranty. All oil changes were completed at Firestone and the Ford dealership completed the 30,000 mile service as recommended. Driving on the highway at 70mph, my car suddenly lost acceleration. The RPM's jumped to around 5,000 as I pressed the pedal but could not accelerate. For safety reasons, I had to quickly exit the highway with my hazards on while trying to avoid the semi traveling behind me from causing a serious accident. Upon exiting the highway, I was able to maintain a speed of 10mph and come to a stop at the light. I was able to accelerate again, but around 15mph, the RPM's jumped once again and I lost acceleration. I immediately turned onto a side street and put the vehicle in park. Right as I did that a 'transmission failure service now' light appear. Following that, a check engine light appeared and the engine made some loud noises. I put the vehicle in park and turned off the car. Once a tow truck arrived, he started the vehicle (no check engine or failure lights appeared) and he was able to drive the vehicle onto the flat bed. It was towed to Ford where they diagnosed 3 transmission failures (transmission pump, torque converter, regulator valve). This created a very sudden and unsafe situation. How does a vehicle with proper maintenance (have all required documentation) suddenly fail while driving down a very busy city highway" in my mind, this is a defective part. After extensive research, you can find many transmission issues with the 2013 - 2014 models. Wouldn't my engine be the same as the previous years" this vehicle is currently being evaluated by a different shop for a second opinion.

- The Colony, TX, USA

problem #65

Sep 122020

Escape

  • 111,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle decelerated without warning. The contact stated that the RPM revved up however, the vehicle failed to respond in drive or reverse. The vehicle was coasted to the side of the road and towed to an independnent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. The failure mileage was 111,000.

- Elizabeth, PA, USA

problem #64

Apr 192019

Escape

  • 127,000 miles
At 127,000 miles the check engine light came on and we were told the transmission needed to be replaced. Ford was not willing to work with us even though we had an extended warranty. Now we are told that the engine needs to be replaced.

- Madison, NJ, USA

problem #63

Aug 152020

Escape

  • 67,105 miles
Stopped at security gate, passenger got out and opened the gate. I drove through the gate, placed the vehicle in reverse and backed up 10 feet to let the passenger get in after closing and locking gate. Placed the shifter in drive and expected to move forward and it still backed up. Placed the shifter in reverse again and back to drive and it still backed up. Placed the shifter in park and turned off the motor and it stilled rolled forward on the slight down hill. Had to use the hand brake to hold the vehicle from rolling. Turned off key. Tried to restart the engine and every time the alarm said car was in reverse. When key was turned on the back up lights and back up assist screen came on. Loaded vehicle up on flat bed trailer and towed it home. Called Ford dealer on Monday morning and had it towed to the dealer and was fixed by using the parts from Ford recall 18S20 to repair the car. Ford said there is no recall for 2015 Ford Escape. Assembly date of vehicle is 10/14. Ford should extend the recall to 2015 year because I was siting in it when the problem happened, not parking and walking away in my own driveway at home to roll out in the street. Or any where. I called Ford company and they said no recall on this year for similar problem. Will notify me if there is a recall.

- Brigham City, UT, USA

problem #62

Aug 012020

Escape

  • 67,850 miles
I put the car in park and it continued to roll! I could not get the shifter to move and the car would not start. I had to have the car towed to the nearest dealer. Thank goodness I was in a parking lot when this happened

- Grand Blanc, MI, USA

problem #61

Aug 022020

Escape 4-cyl

  • 76,479 miles
The contact owns a 2015 Ford Escape.. the contact parked the vehicle while running an errand and tried to restart the vehicle. The gear shift did not move at all when she tried to put it into reverse. The indicator light stated the vehicle [xxx] in neutral. A relative was able to pop the bushing back in for a temporary fix. The bushing had separated from the transmission. The dealer or manufacturer had not been called yet. The failure mileage was 76,479. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Suttons Bay, MI, USA

problem #60

Jul 272020

Escape

  • 80,091 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle decelerated with the accelerator pedal being depressed. The contact stated that the automatic four wheel drive and hill descent disabled messages were displayed on the instrument panel. Additionally, the ABS and traction control warning lights were illuminated. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 80,091.

- Tobaccoville, NC, USA

problem #59

Jul 212020

Escape

  • 98,000 miles
The contact owns a 2015 Ford Escape. The contact stated that the transmission was unable to be shifted into park. The contact was unable to start the vehicle. The cause of the failure was not diagnosed. Koerner Ford located at 805 West genesee St, syracuse, NY 13204, and the manufacturer were notified of the failure but no assistance was offered. The vehicle was not repaired. The failure mileage was 98,000.

- Syracuse, NY, USA

problem #58

May 272020

Escape

  • 96,000 miles
Sitting at stop light (highway) light turned green pressed accelerator.car's rpms went up car did not move. I was the at the stop light, cars approaching fast. Fortunate light traffic all cars were able to switch lanes with out any mishaps. Indicator "service transmission now" went on car lunged a few times then moved forward. Each time I stopped same event occurred. I drove backroads as not to interfere with major traffic and fearful of not moving and creating a major incident. No prior symptoms it just happened. 2015 Ford Escape.

- Forest Lake, MN, USA

problem #57

Jul 102020

Escape 4-cyl

  • 76,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated before changing gears. The contact stated no warning light was illuminated. The vehicle was taken to krause family Ford of woodstock located at 195 woodstock pkwy, woodstock, ga 30188 to be diagnosed. The contact was informed that the transmission needed to be replaced. The repair was still pending. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 76,000. Consumer received two opinions and both service dealers said transmission needed to be replaced.

- Woodstock,, GA, USA

problem #56

Jul 142020

Escape 4-cyl

  • 62,000 miles
Within last week, twice while driving vehicle on a city highway, the engine suddenly shut off. Lights, radio, dashboard, etc. All continued to work. Notification came on dashboard stating "warning, vehicle is not in park." Fortunately, in both instances I was able to coast onto the shoulder into a parking lot and avoid causing a wreck or being wrecked into. This is a major safety issue! with car safely in a parking lot, I moved my transmission into park. I turned my key to the "off" position. I removed my key. I reinserted the key and tried to start the vehicle. Lights, radio, dash, etc. All came on. However, vehicle would not start. There was not a "click" as if the engine was trying to turn over. There was only a notification of "system start fault." I tried our spare key, and received same notification. Vehicle would not allow me to move transmission from park into neutral to be towed. Steering wheel was locked up. Abandoned vehicle. After about 2 hours, returned to vehicle, and vehicle started. To clarify, everything listed here has happened 2 times and on 2 separate occasions so far. Tests at both autozone and O'reily auto parts confirm - as I suspected, since lights, radio, etc. Would turn on - that the battery and the transmission are working just fine. This is huge safety issue that the vehicle would suddenly shut off!

- Sweetwater, TX, USA

problem #55

Jul 042020

Escape 4-cyl

  • 83,000 miles
After only 83,000 miles, my 2015 Ford Escape transmission has completely failed. I was driving on a two-lane state highway went I felt a jerking motion. The car eventually lost all power and stalled. I restarted it in the middle of the road and it started but revved intensely. Thankfully, I was able to move it to the side of the road and turn on my hazard lights. The car then revved when I pressed the accelerator. I could not get it to go into reverse or higher gears. I turned it off and on hoping it would reset. Eventually I got it towed to my local Ford dealership. I am a conservative driver who keeps his maintenance up to date. No speeding tickets. No driving in harsh conditions. Car is in excellent shape. But with no warning, the transmission simply "went out." Koons Ford in baltimore just quoted me $5,250 for a new transmission - just the transmission not labor. Add another $1,500 in labor and I am at close to $7,000 for a car with 83,000 miles on it. I'll be buying Honda from now on. I should never have switched. My two Honda Accord each went 200,000+ miles and my 2007 Pilot is at 195,000. Lesson learned the hard way.

- Sykesville, MD, USA

problem #54

Jun 182020

Escape

  • 120,000 miles
The contact owns a 2015 Ford Escape. The contact stated that the vehicle was shifted into reverse however, the gear shifter ceased in reverse. The check engine warning light was illuminated. The contact stated that when the vehicle was started, the instrument panel displayed that the gear shifter was in reverse gear with the back up camera activated. The contact dialed the number tom denchel Ford country (630 wine country rd, prosser, wa 99350, (833)685-9449) however, there was no response. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

- Grander, WA, USA

problem #53

Jun 012020

Escape

  • 45,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that several unknown vehicle functions became inoperable. The contact stated that a tow truck driver informed the contact that the shifter cable detached from the transmission. Ford of boerne (31480 I-10, boerne, tx 78006, 210-920-3023) was contacted and confirmed that the failure was due to the shifter cable. The vehicle was not repaired. The manufacturer was also contacted and confirmed the cause of the failure. The approximate failure mileage was 45,000.

- San Antonio, TX, USA

problem #52

Apr 302020

Escape

  • 157,042 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving the vehicle, the gear shifter was unable to be shifted. The vehicle was towed to North side Ford located at 12300 san pedro ave, san antonio tx, where the vehicle was diagnosed with a defective shifter cable. The shifter cable bushing was replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 157,042.

- Mcallen Tx, TX, USA

problem #51

Apr 222020

Escape

  • 69,000 miles
The vehicle was in revers while parking in a parking lot. The vehicle was locked into reverse and would not shift into neutral, park, or drive. The car needed to be turned off with the emergency brake in place so that it would not continue to travel in reverse. When attempting to restart the car, the shifter remained in the R position but the dashboard now displayed the car was in N. the shifter was eventually forced into the park position, but the display remained in N. the car had to be towed to a dealership and the shift cable bushing was replaced. There have been part recalls on this part in earlier models of Ford Escapes and on the same year (2015) of Ford Fusion models.

- Maumee, OH, USA

problem #50

Mar 292020

Escape 4-cyl

  • 103,250 miles
Without any warning (no gear slippage, no grinding, no difficulty shifting into gear, no seal leaks, no rough gear changes, no bucking, no loss of power, no check engine light) the transmission in my 2015 Ford Escape ES (1.6L ecoboost) failed completely at 103,250 miles while driving on a highway, causing the sudden inability to accelerate, rapid deceleration and throwing the vehicle into neutral while in traffic. The transmission fault service warning did not illuminate until much later. The vehicle was purchased as a Ford cpo (Ford certified pre-owned) with an extended warranty up to 100,000 miles and regular on-time maintenance completed. The entire transmission needed to be replaced. Full transmission failure for this year, make and model is listed in Ford's technical service bulletins as a know issue, and when contacted, Ford Motor Company denies any knowledge of faulty transmissions in the 2015.

- Allenstown, NH, USA

problem #49

Mar 082020

Escape

  • 45,000 miles
This vehicle has approx 45,000 miles, regularly serviced. Husband drove home from work and had issues accelerating. RPM's would go up but the car didn't seem to respond very well to pushing on the gas. Took it to the Ford dealership who told us the transmission would need to be replaced as a piece of it (not sure exactly what piece) had broken off within the transmission and had destroyed it.

- Kirkland, WA, USA

problem #48

Mar 182020

Escape

  • 98,000 miles
Driving my 2015 Ford Escape 1.6 turbo on interstate, started to feel like transmission was slipping but a few days later the check engine light came on code P26B7 at dealer (code P0012 at O'reilly auto parts). O'reilly says it was a generic code for "cam shaft sensor" but Ford says the code P26B7 is coolant bypass valve C needs replaced costing about $500. I noticed there are a ton of other complaints on this same 2015 Escape and even a recall for this problem on the 2014 Ford Escape 1.6 turbo. Obviously there needs to be a recall on the 2015 as well! also Ford dealer mike murphy Ford in morton il says my transmission is fine though I don't feel like it is.

- Peoria, IL, USA

problem #47

Feb 222020

Escape

  • 84,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 7 mph and attempting to make a turn, the steering became very difficult to turn. The service transmission warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.

- Ackerman, MS, USA

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