10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,053 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #53

Jun 012020

Escape

  • 45,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that several unknown vehicle functions became inoperable. The contact stated that a tow truck driver informed the contact that the shifter cable detached from the transmission. Ford of boerne (31480 I-10, boerne, tx 78006, 210-920-3023) was contacted and confirmed that the failure was due to the shifter cable. The vehicle was not repaired. The manufacturer was also contacted and confirmed the cause of the failure. The approximate failure mileage was 45,000.

- San Antonio, TX, USA

problem #52

Apr 302020

Escape

  • 157,042 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving the vehicle, the gear shifter was unable to be shifted. The vehicle was towed to North side Ford located at 12300 san pedro ave, san antonio tx, where the vehicle was diagnosed with a defective shifter cable. The shifter cable bushing was replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 157,042.

- Mcallen Tx, TX, USA

problem #51

Apr 222020

Escape

  • 69,000 miles
The vehicle was in revers while parking in a parking lot. The vehicle was locked into reverse and would not shift into neutral, park, or drive. The car needed to be turned off with the emergency brake in place so that it would not continue to travel in reverse. When attempting to restart the car, the shifter remained in the R position but the dashboard now displayed the car was in N. the shifter was eventually forced into the park position, but the display remained in N. the car had to be towed to a dealership and the shift cable bushing was replaced. There have been part recalls on this part in earlier models of Ford Escapes and on the same year (2015) of Ford Fusion models.

- Maumee, OH, USA

problem #50

Mar 292020

Escape 4-cyl

  • 103,250 miles
Without any warning (no gear slippage, no grinding, no difficulty shifting into gear, no seal leaks, no rough gear changes, no bucking, no loss of power, no check engine light) the transmission in my 2015 Ford Escape ES (1.6L ecoboost) failed completely at 103,250 miles while driving on a highway, causing the sudden inability to accelerate, rapid deceleration and throwing the vehicle into neutral while in traffic. The transmission fault service warning did not illuminate until much later. The vehicle was purchased as a Ford cpo (Ford certified pre-owned) with an extended warranty up to 100,000 miles and regular on-time maintenance completed. The entire transmission needed to be replaced. Full transmission failure for this year, make and model is listed in Ford's technical service bulletins as a know issue, and when contacted, Ford Motor Company denies any knowledge of faulty transmissions in the 2015.

- Allenstown, NH, USA

problem #49

Mar 082020

Escape

  • 45,000 miles
This vehicle has approx 45,000 miles, regularly serviced. Husband drove home from work and had issues accelerating. RPM's would go up but the car didn't seem to respond very well to pushing on the gas. Took it to the Ford dealership who told us the transmission would need to be replaced as a piece of it (not sure exactly what piece) had broken off within the transmission and had destroyed it.

- Kirkland, WA, USA

problem #48

Mar 182020

Escape

  • 98,000 miles
Driving my 2015 Ford Escape 1.6 turbo on interstate, started to feel like transmission was slipping but a few days later the check engine light came on code P26B7 at dealer (code P0012 at O'reilly auto parts). O'reilly says it was a generic code for "cam shaft sensor" but Ford says the code P26B7 is coolant bypass valve C needs replaced costing about $500. I noticed there are a ton of other complaints on this same 2015 Escape and even a recall for this problem on the 2014 Ford Escape 1.6 turbo. Obviously there needs to be a recall on the 2015 as well! also Ford dealer mike murphy Ford in morton il says my transmission is fine though I don't feel like it is.

- Peoria, IL, USA

problem #47

Feb 222020

Escape

  • 84,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 7 mph and attempting to make a turn, the steering became very difficult to turn. The service transmission warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.

- Ackerman, MS, USA

problem #46

Feb 072020

Escape

  • 92,600 miles
Purchased my 2015 Ford Escape 10/12/19 from cardinaleway Hyundai dealership in corona ca. February 1, returned to dealership for routine maintenance. 02/07/20 I was going to lunch and when I put my car in drive it sounded like I was dragging something under the front of the car. Parked car immediately and had it towed to the dealership who says my it's my transmission. The transmission almost fell from the car. No warranty and no remedy as if yet.

- Azusa, CA, USA

problem #45

Feb 092020

Escape 4-cyl

  • 71,344 miles
We were driving on a rural highway at a steady speed when with no warning our vehicle lost acceleration power and came to a dead stop in the middle of the road. When we pushed the gas pedal the rpms would you up but the car would not move. Turning the car off and back on would restore power for only a moment before we lost the ability to accelerate again. Thank god we were not on the highway or this could have been much more serious. After pushing our car a half mile the car finally gave me a faulty transmission alert. This car only has 71K miles and receives regular maintenance. Researching this problem I have discovered multiple reports of the same issues with many Ford Escapes under 100K here is the link to several of them : M.carcomplaints.com/Ford/Escape/2015/transmission/failure.shtml

- High Point, NC, USA

problem #44

Dec 262019

Escape 4-cyl

  • 86,600 miles
The car a 2015 Ford Escape SE AWD with ~ 86,600 miles would shut off and have to be restarted after sitting for awhile. It also started to run a little rough. So I took into a Ford dealership for service and a tune up on December 24th 2019. After the tune up it still exhibited the same rough riding and shut off. The next day on December 25th after sitting overnight shutoff initially and had to be restarted. While backing out of the driveway it shuddered violently and white smoke poured out of the tail pipe. I pulled it back into the garage, and took it back to the Ford dealership the following morning December the 26th. After some time the assistant service manager informed me that it was leaking coolant into the engine, and that one of the spark plugs had been fouled with coolant. After more testing and holding the car for two weeks they informed me that I needed a new engine. What's odd is that I never witnessed the car over heating, and the check engine light didn't come on till I was driving the car back to the Ford dealership on the morning of December the 26th. Ford customer assistance says that they'll pay 1/4 of the cost to replace the engine. After doing some research I've found quite a few Escape owners that have had similar complaints with the same issue of coolant leaking into the engine and have been told that they need a new engine. These engines are failing prematurely due to engines over heating and the blocks failing. I suspect that the coolant sensor is also defective. This 2015 Escape was purchased new at the end of 2014, and maintained by regular oil changes and maintenance.

- Denton, TX, USA

problem #43

Nov 012019

Escape

  • 150,000 miles
Transmission failed at 150,000 miles. Required transmission maintenance was performed.

- Rochester Hills, MI, USA

problem #42

Jan 182020

Escape

  • 75,000 miles
Out of nowhere in the middle of the day vehicle refused to move from stop light, blocking the lane. RPM went up no engagement not even a bit. Turned ignition off/on, put in drive, car moved 100 feet and stop again. I realized this isn't a fluke but serious problem, so after several tries by switching hesitantly from N to D to S was able to drive about 300 feet to closest safeway parking and call for towing. Long story short, after specialized transmission shop in the area was able to check it out and take it for test drive verdict was "its probably not that bad, something is blocking transmission filter, seems like transfer case issue, we see that a lot on AWD models for these Escapes. However only after we take it out we can decide if something is broken in transmission itself " so apparently this was a good news which will cost $2500 and if something else will be found in transmission $4500. We got this car brand new from the Ford dealer and timely done all services at Ford dealership for all these years, this kind of things should not happen on well taken care vehicle off at only 75000 miles

- Lynnwood, WA, USA

problem #41

Jan 132020

Escape

  • 60,920 miles
Transmission cable broke suddenly while parking. Car would not start. Had to be towed.

- Sunrise Beach, MO, USA

problem #40

Jan 052020

Escape

  • 65,000 miles
I was driving on the road, and out of no where, my car just stopped moving. It was still on, but wouldn't move. After putting the accelerator all the way down, and after about 20 seconds, it finally moved but was really jerky for the next several minutes until I was home. When I tried to take it to get checked, it did the same thing. I pulled off to the side of the road, turned my car off, waiting several minutes, and started it again. It would run fine for several yards, then do the same thing, where it would just stop moving. A clear safety hazard when driving on the road and the car just stops moving. It's currently at a Ford dealership now, and I am waiting to hear back. I have noticed that I am not the only one who has had this problem with the 2015 Ford Escape. This is also terrible because the car is only 4 years old and only has a little over 60,000 miles on it. This should not be happening, especially in multiple cars!

- Nashville, TN, USA

problem #39

Sep 282019

Escape

  • 89,750 miles
I drove to a dairy queen parked on a slight incline, put the car in park. As I started to get out of the car it started to roll back, I stepped on the brake and checked to make sure the car was in park which it was. I then put on the emergency brake. When I returned to the car to leave. I could not start the car, the shifter was locked in park but the indicator on the dash showed it was in reverse, also the back up camera was on. The car was towed to klaben Ford in kent Ohio, where the shifter cable bushing was found to be broken. Klaben installed a new bushing. I have researched this to find Ford had recalled some models between 2013 and 2016 for this problem, but not this car. I suspect there are still some bad bushings out there. I see this as a safety concern that needs investigation. Thank you

- Streetsboro, OH, USA

problem #38

Nov 062019

Escape

  • 65,000 miles
The shifter cable bushing broke as it was being parked in driveway and my 2015 Ford Escape was locked in neutral position even though the console shifter was in the park position. Luckily we noticed it roll slightly after getting out of car and were able to get back in car and place the parking brake so it would not roll into the street. This is a similar issue to a recall of older Ford Escapes (2013 and 2014). The shifter would not move after that and we had to have it towed to dealer. Had it been on a lesser grade we may not have noticed that it was not in park, and could have rolled into street causing accident.

- Sandy, UT, USA

problem #37

Oct 062019

Escape

  • 115,000 miles
After backing out of my driveway in reverse, I went to put the vehicle into drive. None of the gears would then engage. I put the vehicle in park and that's where it stayed. I was able to move the shifter freely, almost sliding through the gears with barely any force. It was as if the gear shift and transmission were not connected (so to speak). When I would move the gear shifter, none of the lights on the dashboard would light up as in what gear I was supposed to be in. The only gear that lit up was park. After doing some research, I looked under the hood and noticed the shift cable bushing was off of the transmission.

- Grovertown, IN, USA

problem #36

Sep 162019

Escape

  • 75,000 miles
The contact owns a 2015 Ford Escape. While the contact's daughter-in-law was driving 65 mph, the vehicle shifted into first gear and the rpms increased to 8,000 on their own. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not contacted. The failure mileage was 75,000.

- Boston, GA, USA

problem #35

Oct 072019

Escape

  • 138,000 miles
The contact owns a 2015 Ford Escape. While driving approximately 70 mph, the vehicle suddenly shut off and the 'transmission not in park' message displayed. After stopping on the side of the road, the engine was restarted and the vehicle operated normally. The vehicle was not diagnosed or repaired. Ford of murfreesboro (1550 nw broad St, murfreesboro, tn) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 138,000.

- Murfreesboro, TN, USA

problem #34

Jul 292019

Escape

  • 84,000 miles
I was driving to work. Had no noise, lights, or warning of any kind..I was pushing on the gas pedal..the car quit moving. I thought maybe a computer error. Coasted to the side of the road, turned the car off..waited a minute..re started it..started to drive..went just a few feet and it did it again...again..no noise, warning lights..nothing. I made a phone call..I was right around the corner from a car repair shop. Really kinda coasted in. Of course they looked at it..gave me the great news as to it had catastrophic transmission failure. I had it towed from there to a Ford dealership..they found the same issue. The tow company that towed my car in the next 2 weeks towed 4 of them..all with transmission issues. I also talked to a transmission shop that stated Ford is having and has been having transmission problems. Ir was a little scary and dangerous to be driving 55mph in morning traffic and have your car just wait moving.

- Spring Hill, KS, USA

Read the next 20 complaints »