The contact owns a 2015 Ford Escape. The contact stated while at a stop light the vehicle failed to accelerate as needed. The contact was able to drive the vehicle to the residence. The contact stated that when he started the vehicle in the morning, the transmission failure warning illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 131,000.

- East Orange, NJ, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously replaced the transmission shifter cable bushing; however, the failure recurred with the gear shifter not recognizing the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

- Louisville, KY, USA

The contact owns a 2015 Ford Escape. The contact stated while he and his wife were driving approximately 25 MPH, the vehicle was shuddering. The vehicle also was not shifting into gear and had unusual noise from the engine. There was a service transmission warning light illuminated. The contact also stated the transmission was slipping when attempted to accelerate. The vehicle was taken to the dealer where it was currently being diagnosed. The dealer did a test drive and indicated was not sure if the failure was related to the NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

- Valparaiso, IN, USA

The contact owns a 2015 Ford Escape. The contact stated that while shifting from the drive position to reverse the transmission malfunctioned and became stuck in the neutral position. The local mechanic examined the vehicle and diagnosed that the transmission shift cable bushing had failed. The mechanic provided a temporary fix for the failure by reattaching the bushing. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,000.

- Bronx, NY, USA

The contact owns a 2015 Ford Escape. The contact stated that upon shifting the vehicle into park(P), the vehicle would continue to roll forward without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The contact called the dealer and was informed that her vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

- Lafayette, AL, USA

The contact owns a 2015 Ford Escape. The contact stated while reversing the vehicle out of the driveway, the transmission seized in reverse. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was then towed to a local dealer. The dealer diagnosed a failure with the shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

- Roanoke, VA, USA

The contact owns a 2015 Ford Escape. The contact stated while stopped at a stop light, the vehicle jerked would not accelerate properly. The contact was able to park the vehicle. The vehicle was towed to the dealer for diagnostic testing. The vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA. The failure mileage was 85,000.

- Hawthorne, FL, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA

Customer was driving vehicle up a hill and noticed that the shifter indicated the car was in neutral. Customer moved the shifter into park and stopped the car, because she could not put it in drive. Customer then applied the parking brake to stop the car from rolling backwards and turned the car off, then tried to restart it. And the car would no longer start. The dashboard indicated that the car was in reverse, even though the shifter said the car was in park. Customer had to have the car towed to the nearest Ford dealer for repairs. Customer had no prior warnings about this problem. Customer could have been placed at serious risk if she had been on a busier road.

- Chesapeake Beach, MD, USA

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle, he attempted to shift it into gear; however, the shifter failed to select the desired gear. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the shifter cable bushing was defective. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.

- Windsor Heights, WV, USA

The contact called on behalf of her husband who owns a 2015 Ford Escape. The contact stated that her husband was driving approximately 5 MPH, when the vehicle stalled. The gear shifter failed to move. After several attempts, the gear shifter moved into drive. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was unknown.

- Wallace, NC, USA

My Vehicle had no issues prior to the date of 6/02/2022. On this date I was driving in a large city when my transmission kept switching gears by itself slipping. Eventually my transmission went out in whole. It was towed day of and was told that my transmission needed to be replaced fully. I had checked online to make sure no recalls were on my vehicle at that time. This happened to be false information. On 7/15/22 after 6 weeks of being in the shop I received my vehicle back. It is now 7/20/22 and I have received a recall in the mail for my transmission. I have done my research and am I aware that there is compensation involved in the incident that happened with my vehicle. I should have been told 60 days ago that there was a recall before such incident happened like I should have been. I will have a lawyer involved if no contact is made. I have gone through too much stress and turmoil to not have my case filed and looked at.

- Midlothian, VA, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the computer did not recognize the intended gear with the "Transmission Gear in Reverse" message displayed. The contact used the parking brake to park the vehicle. The dealer and Johnson Brothers Ford (7455 S General Bruce Dr, Temple, TX 76502) were made aware of the failure and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

- Harker Heights, TX, USA

The contact owns a 2015 Ford Escape. The contact stated that on multiple occasions, the vehicle rolled forward while the gear shifter was in park(P). Additionally, the contact stated that the check engine warning light was illuminated. The contact stated while cold starting the vehicle, the vehicle hesitated upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

- Montezuma, GA, USA

Vehicle while driving seemed to not shift gears properly.took to dealer 4 months after purchased.they said could not find anything.but did find coolant hose needed replaced.i paid for that.still had the same problem.took vehicle to second dealer found turbo boost loosing power.they fixed that I paid for but still not shifting properly.now my engine started knocking I took to mechanic he said it's the transmission and now the engine block cracked where it connects to transmission.i feel this shifting issue has caused engine issues.ford will not help me.

- Hubbard , OH, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V254000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Port Saint Lucie, FL, USA

Was driving and came to a stop and vehicle said transmission not in park and shut off. Tried to restart and it did even attempt to turn over so I was stuck in the lane of traffic on the road.

- Dallastown, PA, USA

Called the dealer on 7/13/2022 about NHTSA Safety Recall 22V254 and was told parts are on a national back order and only if vehicle failed or malfunctioned would the parts be sent to dealer so vehicle can be repaired. Dealer stated parts could not be obtained otherwise. Tried to call Ford on 7/13/2022 and was unable to get an answer. This in not acceptable.

- Lander, WY, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart; however, the failure recurred with the gear shifter seizing. The vehicle was towed to an independent mechanic who replaced the transmission; however, the failure recurred. The vehicle was then towed to the dealer, and the dealer replaced the transmission modulator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

- Hanahan, SC, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then lost motive power. The vehicle was taken to an independent mechanic who replaced the transmission. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

- Dayton, OH, USA