10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
61,998 miles

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« Read the previous 20 complaints

problem #146

Aug 302022

Escape

  • 127,071 miles
The contact owns a 2015 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle failed to accelerate properly. There were no warning lights illuminated; however, there was a message indicating that the 4WD was inoperable. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The contact was notified that there was coolant in cylinder #3, and that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 127,071.

- Denton, KY, USA

problem #145

Oct 172022

Escape

  • 148,000 miles
The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the vehicle failed to properly shift gear or accelerate as needed. The contact was able to exit off the highway and had the vehicle towed to the dealer. The vehicle was diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 148,000.

- Richland, MI, USA

problem #144

Oct 282022

Escape

  • 169,000 miles
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that parts to do the repair were not available at the time however, the contact stated that while driving at an undisclosed speed, the shifter inadvertently shifted into reverse while displaying drive on the shift indicator. The contact then stated while the accelerator pedal was depressed, the vehicle failed to respond and remained in reverse. No warning lights were illuminated. The vehicle was towed to the dealer where the vehicle had not yet been diagnosed and the contact was informed that no recall was associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN. VIN tool confirms parts are available. The failure mileage was approximately 169,000.

- Kettering, OH, USA

problem #143

Oct 192022

Escape

  • miles
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the gear shifter seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Jackson, MS, USA

problem #142

Oct 092022

Escape

  • miles
While driving on a multi-lane road going 60mph the Transmission Fault Service Now warning popped up on my dash. Within a minute after I could feel the transmission moving into neutral, causing the RPMs to go very high, then the card would buck violently and it would go back into drive allowing me to continue to try to drive it to safety. This happened 3 or so more times as I had to stop at a traffic light with my hazards and I was unable to get the car to move forward again until the transmission slipped back into gear and I was narrowly able to get off the main road before it completely stopped working. My parking brake had to be engaged to stay still.

- Barrington, NJ, USA

problem #141

Oct 102022

Escape

  • miles
Ford Escape had a history of transmission issues prior to the 2015 vehicle I purchased used in Feb 2018. I was told the rough shifting and vehicle skipping (which started gradually the winter of 2021/2022) can be a hardware, software, shutter or torque problem. Even though there are class actions suits to resolve the software and hardware problems, Ford has not provided any assistance, instead expecting me to replace the transmission at my expense quoting the highest repair price despite not having an actual diagnostic which they also expect me to pay $169 for.

- Furlong, PA, USA

problem #140

Sep 212022

Escape

  • 106,000 miles
The contact owns a 2015 Ford Escape. The contact stated while driving 55 MPH, the vehicle was losing motive power and the transmission was not shifting as needed. The transmission fault message was displayed. The contact was able to drive safely to her location. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The contact was informed that the failure was not related to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred the contact the NHTSA Hotline to file a complaint. The failure mileage was 106,000.

- Canton, GA, USA

problem #139

Aug 082022

Escape

  • miles
https://www.motorbiscuit.com/avoid-ford-ecoboost-engine-all-cost/ Everything listed in this article happened to our Ford Escape From the EcoBoost, catalytic convertor, vacuum pump for the brakes, timing chain, head gasket, and main fuel line. We have paid over 6k to replace these parts. Only to be told the car needed a new PCM computer to run. We took the car to Thoroughbred Ford in Kansas City to replace the PCM, which the part itself cost us 1k. Ford replaced the PCM and the car still didn't work after more than one diagnostic test and another associated testing, they told us it wasn't a PCM problem at all, that in fact, the engine needs to be replaced. Meanwhile, Ford wants to charge us $2300, for a car that is known for having Ecoboost issues.

- Lee's Summit, MO, USA

problem #138

Sep 212022

Escape

  • 153,000 miles
The contact owns a 2015 Ford Escape. The contact stated while driving approximately 35 MPH and depressing the accelerator pedal, the vehicle started to jerk forward forcefully. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact's husband continued to experience the failure the following day. The contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The VIN was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the dealer stated that the failure was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 153,000.

- Defiance, OH, USA

problem #137

Aug 042022

Escape

  • 130,000 miles
The contact owns a 2015 Ford Escape. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact called the local dealer and the recall was serviced. Soon after the repair, the vehicle began to make an abnormal, rattling noise as the vehicle would independently accelerate without warning. The vehicle was taken back to the dealer and was diagnosed with a defective torque converter; however, the parts for repair were on backorder. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

- Worcester, MA, USA

problem #136

Aug 172022

Escape

  • 106,000 miles
The contact owns a 2015 Ford Escape. The stated that while driving at an undisclosed speed, the gear shifter inadvertently started to change gears without warning. As a result, the vehicle started to jerk, and the engine revved however, the vehicle failed to respond. Additionally, the contact stated that the vehicle then performed as designed; however, the failure recurred. The contact stated that the parking brake was engaged to prevent the vehicle from moving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. the vehicle was repaired. The contact then referenced NHTSA Campaign Number: 22V413000 (Power Train). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 106,000.

- Cary, IL, USA

problem #135

Jul 152022

Escape

  • miles
The contact owns a 2015 Ford Escape. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lima, OH, USA

problem #134

Aug 302022

Escape

  • 130,000 miles
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting from park(P) to drive(D), the vehicle emitted an abnormal loud sound. The contact shifted back to park(P) and upon shifting to drive (D), the failure reoccurred. There were unknown warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Hemet, CA, USA

problem #133

Jun 292022

Escape

  • 131,000 miles
The contact owns a 2015 Ford Escape. The contact stated while at a stop light the vehicle failed to accelerate as needed. The contact was able to drive the vehicle to the residence. The contact stated that when he started the vehicle in the morning, the transmission failure warning illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 131,000.

- East Orange, NJ, USA

problem #132

Aug 232022

Escape

  • 114,000 miles
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously replaced the transmission shifter cable bushing; however, the failure recurred with the gear shifter not recognizing the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

- Louisville, KY, USA

problem #131

Aug 132022

Escape

  • 102,000 miles
The contact owns a 2015 Ford Escape. The contact stated while he and his wife were driving approximately 25 MPH, the vehicle was shuddering. The vehicle also was not shifting into gear and had unusual noise from the engine. There was a service transmission warning light illuminated. The contact also stated the transmission was slipping when attempted to accelerate. The vehicle was taken to the dealer where it was currently being diagnosed. The dealer did a test drive and indicated was not sure if the failure was related to the NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

- Valparaiso, IN, USA

problem #130

Aug 102022

Escape

  • 67,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while shifting from the drive position to reverse the transmission malfunctioned and became stuck in the neutral position. The local mechanic examined the vehicle and diagnosed that the transmission shift cable bushing had failed. The mechanic provided a temporary fix for the failure by reattaching the bushing. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,000.

- Bronx, NY, USA

problem #129

May 012021

Escape

  • 50,000 miles
The contact owns a 2015 Ford Escape. The contact stated that upon shifting the vehicle into park(P), the vehicle would continue to roll forward without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The contact called the dealer and was informed that her vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

- Lafayette, AL, USA

problem #128

Aug 082022

Escape

  • 90,000 miles
The contact owns a 2015 Ford Escape. The contact stated while reversing the vehicle out of the driveway, the transmission seized in reverse. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was then towed to a local dealer. The dealer diagnosed a failure with the shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

- Roanoke, VA, USA

problem #127

May 192022

Escape

  • 85,000 miles
The contact owns a 2015 Ford Escape. The contact stated while stopped at a stop light, the vehicle jerked would not accelerate properly. The contact was able to park the vehicle. The vehicle was towed to the dealer for diagnostic testing. The vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA. The failure mileage was 85,000.

- Hawthorne, FL, USA

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