The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA

Customer was driving vehicle up a hill and noticed that the shifter indicated the car was in neutral. Customer moved the shifter into park and stopped the car, because she could not put it in drive. Customer then applied the parking brake to stop the car from rolling backwards and turned the car off, then tried to restart it. And the car would no longer start. The dashboard indicated that the car was in reverse, even though the shifter said the car was in park. Customer had to have the car towed to the nearest Ford dealer for repairs. Customer had no prior warnings about this problem. Customer could have been placed at serious risk if she had been on a busier road.

- Chesapeake Beach, MD, USA

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle, he attempted to shift it into gear; however, the shifter failed to select the desired gear. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the shifter cable bushing was defective. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.

- Windsor Heights, WV, USA

The contact called on behalf of her husband who owns a 2015 Ford Escape. The contact stated that her husband was driving approximately 5 MPH, when the vehicle stalled. The gear shifter failed to move. After several attempts, the gear shifter moved into drive. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was unknown.

- Wallace, NC, USA

My Vehicle had no issues prior to the date of 6/02/2022. On this date I was driving in a large city when my transmission kept switching gears by itself slipping. Eventually my transmission went out in whole. It was towed day of and was told that my transmission needed to be replaced fully. I had checked online to make sure no recalls were on my vehicle at that time. This happened to be false information. On 7/15/22 after 6 weeks of being in the shop I received my vehicle back. It is now 7/20/22 and I have received a recall in the mail for my transmission. I have done my research and am I aware that there is compensation involved in the incident that happened with my vehicle. I should have been told 60 days ago that there was a recall before such incident happened like I should have been. I will have a lawyer involved if no contact is made. I have gone through too much stress and turmoil to not have my case filed and looked at.

- Midlothian, VA, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the computer did not recognize the intended gear with the "Transmission Gear in Reverse" message displayed. The contact used the parking brake to park the vehicle. The dealer and Johnson Brothers Ford (7455 S General Bruce Dr, Temple, TX 76502) were made aware of the failure and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

- Harker Heights, TX, USA

The contact owns a 2015 Ford Escape. The contact stated that on multiple occasions, the vehicle rolled forward while the gear shifter was in park(P). Additionally, the contact stated that the check engine warning light was illuminated. The contact stated while cold starting the vehicle, the vehicle hesitated upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

- Montezuma, GA, USA

Vehicle while driving seemed to not shift gears properly.took to dealer 4 months after purchased.they said could not find anything.but did find coolant hose needed replaced.i paid for that.still had the same problem.took vehicle to second dealer found turbo boost loosing power.they fixed that I paid for but still not shifting properly.now my engine started knocking I took to mechanic he said it's the transmission and now the engine block cracked where it connects to transmission.i feel this shifting issue has caused engine issues.ford will not help me.

- Hubbard , OH, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V254000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Port Saint Lucie, FL, USA

Was driving and came to a stop and vehicle said transmission not in park and shut off. Tried to restart and it did even attempt to turn over so I was stuck in the lane of traffic on the road.

- Dallastown, PA, USA

Called the dealer on 7/13/2022 about NHTSA Safety Recall 22V254 and was told parts are on a national back order and only if vehicle failed or malfunctioned would the parts be sent to dealer so vehicle can be repaired. Dealer stated parts could not be obtained otherwise. Tried to call Ford on 7/13/2022 and was unable to get an answer. This in not acceptable.

- Lander, WY, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart; however, the failure recurred with the gear shifter seizing. The vehicle was towed to an independent mechanic who replaced the transmission; however, the failure recurred. The vehicle was then towed to the dealer, and the dealer replaced the transmission modulator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

- Hanahan, SC, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then lost motive power. The vehicle was taken to an independent mechanic who replaced the transmission. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

- Dayton, OH, USA

While driving, the vehicle-??s transmission starting coming out of gear, then lose of power, go back into gear for a moment, then go out of gear causing coasting and lose maneuverability. After being shut down immediately and towed to a mechanic, diagnostic is transmission out for some reason and misfires in two cylinders. Vehicle has less than 80K miles. Can-??t really tell as the digital screen also went out. Vehicle has had regular service by a Ford dealership.

- Chatsworth, GA, USA

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V254000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Middletown, DE, USA

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle lost motive power with the engine revving loudly prior to the vehicle stalling. The contact stated that the transmission warning light was illuminated. The contact had the vehicle towed to her residence where it was observed that after shifting into park(P), the vehicle rolled forward. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The contact later researched online and related the roll away failure to NHTSA Campaign Number: 22V413000 (Power Train). Additionally, the vehicle had begun to rev up when the accelerator was depressed however, the vehicle failed to respond. The vehicle had not been taken back to the dealer to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.

- Chicago, IL, USA

Transmission failure. I took the vehicle into a local Ford dealer for a recall on the shifter cable bushing and days later I experienced transmission failure for the first time, while driving. I returned to the dealer to have this checked and they insisted there was no issue with the cable bushing but the problem was inside the transmission. I decided to research issues with the transmission of these vehicles and I have found testimonies of hundreds of people online who have experienced the exact same issue with Ford Escapes of multiple years and the transmissions failing in the midst of driving, putting them in dangerous situations. Others claim to have contacted Ford and they are unwilling to do anything to fix this. I have tried to contact Ford myself and experienced the same response. This is unacceptable and needs to be addressed before serious accidents are caused if they have not been already. Unable to upload an image of the recent service note on this form, not working for some reason.

- Buffalo, NY, USA

I have been trying to schedule an appointment for the following recall. The dealership tells me that Ford does not have a fix for the shifter cable bushing. How long do they have to come up with a fix. Jan 01,2001 Manufacturer Recall Number22S25 NHTSA Recall Number22V254 Recall StatusRecall Incomplete Summary IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING.

- Longmont, CO, USA

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The vehicle had previously been serviced at Mac Haik Ford (10333 Katy Fwy, Houston, TX 77024) where the brackets and mounts for the engine and housing and mounts for the transmission were replaced due to rattling sounds coming from underneath the hood while driving. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA. The failure mileage was 154,499.

- San Antonio, TX, USA

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then shuddered. The vehicle was towed to an independent mechanic who diagnosed that the transmission was faulty. The vehicle was then towed to a transmission specialist, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The failure mileage was approximately 110,000.

- Quincy, MA, USA