Okay (mileage suspect, another issue electrical could write a book of complaints Ford only hears dollars going their way. Cowards, admit this was an experiment gone bad 6 speed auto/manual transmission).
At a stop light, light turned green, so I pressed accelerator but sat there as traffic was bearing down. Luckily pandemic was here or I would have been killed, as horns blaring and cars frantically switching lanes. Call Ford [no] customer care, 1st person said I need to have it towed to a Dealership. {Guess who paid}.
Week one called left messages no call back. Second week same, third week same (talked to 5 different of those people No Cares type). All said we'll have ?? call you back, ANSWER IS NO call back. At times left 16 voice mail/emails and... you guessed it no response. No week 5, no car, and no response from Ford. PS was on the "CHAT" (crap) method for about 14 hours total, and after six weeks Ford said we decided its your problem. Dealer estimate $6,000-$7000. {My Empathy to the person that has their Escape at North Country Ford}.
I can't spend the time for each and every issue. Electrical issues turning the key to 1st position dash flickers, gauges are wipers, playing a CD auto ejects CD flashing overheating alarm. {You could not touch the dash by the CD player. You would BURN yourself}. The Third Year Escape failed to start 30 times, two dealers tested for this issue and said there is no problem? If I remember it was a dealer in Buffalo MN the other the other oh Coon Rapids MN. One dealer did not want to do a service bulletin.
Okay (mileage suspect, another issue electrical could write a book of complaints Ford only hears dollars going their way. Cowards, admit this was an experiment gone bad 6 speed auto/manual transmission).
At a stop light, light turned green, so I pressed accelerator but sat there as traffic was bearing down. Luckily pandemic was here or I would have been killed, as horns blaring and cars frantically switching lanes. Call Ford [no] customer care, 1st person said I need to have it towed to a Dealership. {Guess who paid}.
Week one called left messages no call back. Second week same, third week same (talked to 5 different of those people No Cares type). All said we'll have ?? call you back, ANSWER IS NO call back. At times left 16 voice mail/emails and... you guessed it no response. No week 5, no car, and no response from Ford. PS was on the "CHAT" (crap) method for about 14 hours total, and after six weeks Ford said we decided its your problem. Dealer estimate $6,000-$7000. {My Empathy to the person that has their Escape at North Country Ford}.
I can't spend the time for each and every issue. Electrical issues turning the key to 1st position dash flickers, gauges are wipers, playing a CD auto ejects CD flashing overheating alarm. {You could not touch the dash by the CD player. You would BURN yourself}. The Third Year Escape failed to start 30 times, two dealers tested for this issue and said there is no problem? If I remember it was a dealer in Buffalo MN the other the other oh Coon Rapids MN. One dealer did not want to do a service bulletin.
- Bill S., Minneapolis, MN, US