10.0

really awful
Crashes / Fires:
2 / 10
Injuries / Deaths:
3 / 0
Average Mileage:
44,866 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

problem #102

May 152023

Escape

  • 73,000 miles
The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds, the message "Liftgate Ajar" was displayed while the liftgate was securely closed. Additionally, the contact stated that the failure had caused the interior lights and the marker lights to remain illuminated upon parking the vehicle. An unknown dealer was notified of the failure and informed the contact that the VIN was not under a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

- Hollis Center, ME, USA

problem #101

Dec 202023

Escape

  • 110,000 miles
The contact owns a 2015 Ford Escape. The contact stated while driving at 35 MPH, when the accelerator pedal was depressed there was an abnormal sound and the vehicle independently shut down. The check engine warning light was intermittently illuminated. The contact stated that while the vehicle was parked, the vehicle stalled. The failures occurred on several different occasions. The "Electrical Malfunction" message was displayed on the instrument panel and the Check Engine warning light was illuminated. The contact stated that after waiting for an hour, the vehicle restarted. The failure occurred on several different occasions; the infotainment screen had to be reset whenever the failure occurred. The contact stated that while driving at an unknown speed, the vehicle made an abnormal sound whenever the vehicle was in reverse. The Check Engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to an independent mechanic to get a diagnosis however, the contact stated that the failure was not diagnosed or repaired; The contact stated that the independent mechanic gave a diagnosis stating that the water pump needed to be replaced and repaired the vehicle however, the contact was concerned that the failures that had occurred was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

- Garber, OK, USA

problem #100

Sep 092024

Escape

  • miles
With no warning, car suddenly refused to start after parking it for a brief errand. Jump starting had no effect (battery was healthy and fully charged). Keys would switch instrument cluster on but cluster would go dark when key was turned to start position or when shifter release was pulled. After reviewing YouTube, other owners found that the 50A mega fuse connected to the fuel pump and BCM (yellow wire) would degrade to the point that its internal connection would become intermittent. This causes intermittent no-start condition and could result in the vehicle shutting off while being driven on the road. Rapping on the front panel of the battery box can temporarily reconnect the internal failure of the fuse and allow the car to start.

- Salem, OR, USA

problem #99

Aug 012024

Escape

  • miles
My backup camera glitches and my APMI module has gone out, which was diagnosed by Ford. I-??ve seen this is an issue with other Ford models as well, however there are no active recalls for my VIN. The Airbag light is also on.

- Gillsville, GA, USA

problem #98

Aug 082024

Escape

  • miles
I was driving this car down the road 50mph when the engine turned off. The dash board indicated no rpm, no warning lights and to shift the car into park. When I rolled safely to a stop, the engine would not crank over with the key and none of the dash board warning lights were on. The issue with this was the 50a BCM fuse #9 opened but did not blow. Wiggling the main wires by the battery caused the BCM to regain power and the car restarted. The fuse was replaced for the repair.

- Davisburg, MI, USA

problem #97

May 182024

Escape

  • miles
As I was driving my car started to jerk, drag backwards and stop. I put it in park in the middle of the road and turned the car completely off. It would start and drive, then jerk, try to slide backwards again then stopped. The car starts, but the shift freezes after try to go.

- Halethorpe , MD, USA

problem #96

Oct 102023

Escape

  • miles
The cars electrical system has failed multiple times while driving leading to no headlights, brake lights and all other electrical components. we have had vehicle serviced by multiple different mechanics including ford dealership however problem persists shortly after repair each time. vehicle does not display any forewarning of failure such as no check engine lights or any indication that anything is wrong. all services and inspections show nothing is wrong however vehicle service records show electrical system and battery serviced/changed multiple time due to reoccurring problem. manufacturer says that our vin is not included in the recall however vehicle has all same issues as recalls from May 2014 to July 2015.Vehicle was manufactured April 04,2015. how are vehicle does not fall under any of these recalls is beyond my understanding, at this point in time vehicle does not run due to multiple mechanics being unable to pin point or fix electrical issues. Would like vehicle reinspected for any of these recalls and car fixed and safe to drive.

- Albuquerque, NM, USA

problem #95

Apr 252024

Escape

  • 142,000 miles
While driving my vehicle on April 25, 2024. The engine ignited and caught fire while I was driving my vehicle I had no problems or collisions no concerns no major maintenance performed on the vehicle prior to my vehicle catching fire on April 25, 2024

- Memphis, TN, USA

problem #94

Mar 282024

Escape

  • 133,299 miles
My cluster panel went dead and there was a recall for it but the first owner got it fixed and ford wouldn-??t do it for me. I couldn-??t afford to get it fixed and so it stayed dead. My car eventually broke down on me while driving because I was unable to read the transmission fault warning (because the cluster panel doesn-??t work). I just had to buy a whole new transmission and ford is still refusing to fix their failed recall. Had it been taken care of, I would have seen the warning and not drove my car until it broke down.

- Carlsbad, CA, USA

problem #93

Jan 172024

Escape

  • miles
I was driving down the road and all of a sudden my vehicle lurched forward despite me depressing the brakes then would not shift into any gear or move at all. I turned the vehicle off waited 10 minutes and attempted to restart the vehicle so that I could move into a safer area out of traffic. The vehicle began shaking and would not go into gear but did roll enough that I was able to move out of the way of incoming traffic. There were no warning lights displayed on the dash and the vehicle was not malfunctioning prior to the event. The other issue has been that the backup camera repeatedly fails to function at all. Instead the screen is either blue or black and no images are visible.

- Bonaire, GA, USA

problem #92

Mar 012019

Escape

  • miles
rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 Fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

- Victorville, CA, USA

problem #91

Dec 242023

Escape

  • 80,000 miles
The contact owns a 2015 Ford Escape. The contact stated that upon starting the vehicle, the instrument panel was blank. Over several days, the instrument panel screen returned; however, the panel intermittently went blank while driving without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000 (Electrical System) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

- Wisconsin Rapids, WI, USA

problem #90

Jun 012023

Escape

  • miles
The back up camera started appearing upside down at times or black. Then it was constant upside down for a couple weeks so we were co sidering flupping tje camera but it switched to a normal view for about a week or 2 and now it is usually upside down. This can be a safety issue. It's hard to not look at a camera that you're used to using and it's right in front of you. I know other models were re alled so this should also be recalled. I called the dealer and they said they would fix it for around $900 so it's not fixed

- Sterling Hts, MI, USA

problem #89

May 032022

Escape

  • miles
After purchasing suv the back seatbelt buckle popped while holding carseat. Second incident while driving car shut off and radio made a popping noise electrical issues stored happening Radio went out electrical functions won-??t stay positioned back camera is blinking on an off upside down

- Fairburn , GA, USA

problem #88

Jun 232023

Escape

  • 103,000 miles
The contact owns a 2015 Ford Escape. The contact stated while coming to a complete stop at a traffic light, the vehicle shuddered significantly. There was no warning light illuminated. The contact stated that the failure recurred several times. The vehicle was taking to the service station, where an independent mechanic replaced the sparks plugs. The contact stated while reversing out of the service station, the vehicle shut off. The contact was able to restart the vehicle. The contact stated that the failure persisted while reversing and while attempting to drive from a complete stop. The contact stated that she would quickly depress the accelerator pedal after shifting into drive(D) or reverse(R) to prevent the vehicle from shutting off. The contact stated that the failure had been occurring increasingly more. The contact stated that upon starting the vehicle and attempting to drive, the engine revved, but the vehicle failed to respond. The contact stated that the vehicle was undrivable. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was approximately 103,000.

- Brooklyn Park, MD, USA

problem #87

Jul 112023

Escape

  • miles
While driving my vehicle went into limp mode and then caught on fire.

- South Berwick, ME, USA

problem #86

Jul 032023

Escape

  • miles
I was driving when the car turned off and the display said Transmission is not in park. The car would not turn on until the engine cooled down, I took it to mechanics and they could not figure out why it was turning off. The battery, alternator and started all tested fine. I do not know what happened.

- Houston, TX, USA

problem #85

Jun 282023

Escape

  • miles
while driving car sh*t off and displayed message -??transmission not in park-?? once coasted to a stop car unable to turn back on with steering wheel, gear shift, and brakes locked. inside lights and screens, brake lights, and fog lights will turn on, but car will not turn over or attempt to start

- Windham, ME, USA

problem #84

Apr 242023

Escape

  • 96,744 miles
2015 Ford Escape, on several occasions after fueling, when pushing start, the car cranks but no start and shuts off. It took several attempts, with revving it up and, sputtering and shutting off before it cranked. No check engine indicator illuminated. There have been instances where the car parked in driveway and the same occurrence with it sputtering and shutting off. Currently at Ford dealership, diagnosed as canister purge valve. I contacted Ford reference recall, there are over a million recalls on Ford Focus for this same issue-canister purge valve, but none for Ford Escape.

- Woodbridge, VA, USA

problem #83

Mar 132023

Escape

  • 81,000 miles
The contact owns a 2015 Ford Escape. The contact stated that NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) was previously performed on the vehicle. The contact stated that upon locking the vehicle with the key fob, the horn engaged as confirmation that the vehicle was locked securely. However, after his daughter became aware that someone had broken into the vehicle, she discovered that the vehicle could be opened by pulling the door handle after it had been locked with the key fob. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch and lock assemblies needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 81,000.

- Land O Lakes, FL, USA

Read the next 20 complaints »