10.0

really awful
Crashes / Fires:
4 / 7
Injuries / Deaths:
5 / 0
Average Mileage:
49,102 miles

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« Read the previous 20 complaints

problem #24

Feb 192018

Escape

  • miles
In January 2018 I had just purchaed the vehicle in July 2017) when I received my recall letter I contacted my local dealer regarding the recall. On Feb. 19, 2018 I took my vehicle to the dealer for diagnosis. When I picked it up they said they would order the parts. I contacted them again in April because I had not heard from them. They first said they couldnt find me letter but would check to see if the parts had been ordered and would call me. No call! I called the next morning and the owner indicated that they may have just been busy but if they said they would call me they would. It is now May 21, 2018 and I have yet to hear from them.

- Geneva, AL, USA

problem #23

Apr 212018

Escape

  • 59,309 miles
The contact owns a 2015 Ford Escape. While driving various speeds, the gears failed to shift properly and the check engine warning indicator illuminated. The vehicle was taken to koons sterling Ford (46869 harry byrd hwy, sterling, va 20164, (703) 430-7700) where it was diagnosed that the coolant bypass valve needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 59,309.

- Ashburn, VA, USA

problem #22

Jan 152018

Escape

  • 47,000 miles
The check engine light would come on and then go off. If the vehicle was in park sometimes the heat would not work, the only way it would start working was if I pressed the accelerator. After the check engine light would go on and off for about a week I brought it to the Ford dealership. They had to replace the coolant bypass valve and hardware. My vehicle had roughly 47,000 miles on it and they told me the only reason it was covered was because I purchased an extended warranty.

- Gales Ferry, CT, USA

problem #21

Nov 222017

Escape

  • 36,600 miles
The contact owns a 2015 Ford Escape. While driving various speeds, the engine stalled without warning. The contact did not pull over to the side of the road. The contact turned the engine off and on, and the vehicle returned to normal. The failure recurred several other times. The vehicle was taken to the dealer (spradley barr Ford & Lincoln of greeley, 4901 w 29th St, greeley, co 80634), but the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. Also, while driving in a parking lot at 6 mph, the engine stalled. The contact called the dealer and was informed not to restart the vehicle and have it towed. The vehicle was towed to the same dealer, but the failure could not be duplicated. The dealer sent messages to the Ford engineers as to what steps needed to be taken to resolve the failure. The dealer was still waiting to hear from the engineers. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 36,600.

- Fort Collins, CO, USA

problem #20

Oct 252017

Escape

  • 41,500 miles
I will be driving along and come to a stop for a traffic light stop sign or stop traffic and the engine will shut down. Also it will make a hesitate noise and a clunk noise. Right before it stops. I have taken into the Ford dealer and they could not find anything wrong with all the test they did. So today 11/13/2017, I am dropping my car off again at the dealer. The car was in motion.this has happened may times since Oct. 2017

- Auburn, MA, USA

problem #19

Sep 292017

Escape

  • 27,500 miles
We were traveling in the car at approximately 80 mph. The car engine began to race strongly without a corresponding increase in speed. This happened twice and then a red oil indicator light came on. It sounded also like a head gasket blew on the 1.6 liter eco-boost engine as there was a rattling noise like tumbling pebbles in a can or drum. We lost power. Blue smoke streamed out the tail pipe of the car. We coasted over to the shoulder of the highway and came to a stop. By the time the car came to a stop smoke was coming from under the hood of the car. I got out of the car and looked toward the engine compartment from the passenger side. Flames were coming from below the car just inside the front passenger side tire. We quickly got everyone and everything out of the car. The flames spread very quickly. The front half of the car was engulfed in flames in approximately 4 minutes and the whole car was consumed in about 8 or 9 minutes.

- Chicago, IL, USA

problem #18

Jun 192017

Escape

  • 44,000 miles
The vehicle stalled around 6 pm one evening, when trying to accelerate. Was able to get it back in driveway. 6 hours later tried to drive it again, and it stalled, on acceleration. Was able to get it out of the intersection and could not start the car again. Had it towed to the mechanics and they spent the day trying to recreate the problem and could not.

- Pepperell, MA, USA

problem #17

Jun 152017

Escape

  • 41,000 miles
Electric throttle body failure and limp mode causes unsafe break downs: While driving on the highway at about 70 mph the highway my car very rapidly decelerated and several service lights turned on. I was able to pull off of the highway and ran a vehicle health report. The report indicated a failure to the restraint system (defined as airbags or seatbelt). This means that if the sudden deceleration without brake lights had caused a collision the airbags may have also malfunctioned. In addition to the safety system malfunction a powertrain malfunction, and tc, ivd, rsc event of fault was reported. I took the car to a dealership and they diagnosed the problem as a electric throttle body malfunction. They said it was a very common problem. It doesn't seem safe to have a car rapidly decelerate itself when a part fails especially if that causes the computer to reports a safety system malfunction as well.

- Albuquerque, NM, USA

problem #16

Mar 202017

Escape

  • 26,000 miles
It keeps showing that the SUV is overheating with a warning. It will pass after a few minutes. It has happened at least 6 times. Wr have less then 35,000 miles on the car

- Alma, AR, USA

problem #15

Apr 222017

Escape

  • 38,000 miles
The contact owns a 2015 Ford Escape. While driving approximately 70 mph, the vehicle suddenly surged and the check engine warning indicator illuminated. The vehicle lost acceleration. The contact pulled the vehicle over to the side of the road to a complete stop and had it towed to the dealer. It was diagnosed that the throttle body failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 38,000.

- Roswell, GA, USA

problem #14

Nov 012015

Escape

  • 50,000 miles
The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle at various speeds, the vehicle would suddenly stall. The vehicle was taken to a dealer where the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 50,000.

- Nashville, IN, USA

problem #13

May 062016

Escape

  • 62,000 miles
The contact owns a 2015 Ford Escape. While the contact was placing fuel in the vehicle, it stalled. It took several attempts for the vehicle to restart. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,000.

- O'fallon, MO, USA

problem #12

Aug 012016

Escape 4-cyl

  • 11,650 miles
My 2015 Ford Escape is leaking oil all over the place. I see a recall #13S12 for this issue but it was not pulled up with my VIN number in specific. I am going to phil long Ford motor city 09/17/16 to have them fix the oil leak. I also have had the plastic clip from my back hatch handle break within a couple of months of owning my Ford. I just want to be sure that Ford is going to fix the recall for the oil leak and other recalls specific to my VIN at no additional charge. Thank you!

- Pueblo, CO, USA

problem #11

Jun 232016

Escape

  • 11,000 miles
The car accelerated after slowed down to park. It surged toward a cement wall and only scraped it by me turning wheel but went between two cement pillars and knocking over a cement bench. Damage on the car and received a citation. I am just afraid if it happens again I won't be so lucky. So now I have to have the insurance company involved and it is costing me plus the citation. I think Ford motor should take of this and do whatever it takes to fix the problem

- Trinity, FL, USA

problem #10

Jan 012016

Escape

  • miles
I have a fuel smell inside of the car intermittent upon starting. This has been happening since the day I bought the car. The dealership is refusing to fix it.

- Camas, WA, USA

problem #9

May 122015

Escape

  • 25,065 miles
A couple months after buying the car, it started stalling after driving it home from work.took to dealer put on the computer, nothing showed up as being wrong? they told me to put seafoam gas treatment in didn't work. The stalling kept happening after driving a long distance. After many times to the dealer (1time they kept it 2 weeks) they still couldn't find the problem" dealer decided to replace the throttle body and motor asy the only thing that controls the idle. It still continued to stall on and off after a long ride. Then in Feb. 2016 it stalled on I-75 several times this time not even 10 miles from work. We were going slow due to icy roads having to put in neutral just to keep from stalling. Back to dealer, nothing showed up on computer. My wife then called dealer concerned that it could stall while driving 70mph on the highway the dealer decided to replace the throttle body and motor asy again. Stumped on how to fix the problem got the car back Saturday. Went to work on Monday after work stopped to get gas shut off restarted car and it stalled?? there seems to be no specific reason or condition that it keeps stalling. It stalls while in gear or park? this is a serious issue and could cause bodily harm. Do I have a lemon"

- Linwood, MI, USA

problem #8

Jan 012015

Escape 4-cyl

  • 100 miles
I bought this car new about a year ago. Almost immediately I noticed an intermittent hesitation when trying to accelerate after slowing or from a full stop. The hesitation varies from about two seconds or longer. When the car does accelerate it surges forward at a fast rate of speed. While trying to turn left at a traffic light on a two lane road with oncoming traffic with sufficient time my car hesitated upon accelerating causing the oncoming car to brake hard in order to avoid hitting me. This car also hesitates after pulling off a road into a parking lot, ie., store, school, and, at random, will hesitate upon accelerating for a several second delay only to surge in speed making it difficult to initially control. I have taken the car back to the original dealer six times and once to another Ford dealer. All say the because there is no fault code they cannot fix it. I called Ford eng. And was told the same thing. The last time I had this car to the dealer the invoice stated, "no codes" and road tested but the mileage in was the same as the mileage out indication that nothing was done. It has become obvious that Ford dealer I purchased this car from is now patronizing me. Therefore it has become a waste of time to keep bringing this car back. I have found a multitude of similar complaints about Ford vehicles on the internet. Many were being put off with the same excuse, "no code." I am a Ford retiree and highly disappointed that both a Ford dealership and Ford itself have patronize me to the point I believe I am being played because of my senior age. I believe this "hesitation" defect to be very dangerous and can result in severe injury or even death. Thank you.

- Jonesborough, TN, USA

problem #7

Nov 172015

Escape

  • 20,600 miles
Engine fails to accelerate from stop. (random) while in pittsburgh traffic, vehicle runs fine, stop at stop light or stop sign waiting for traffic to pass. Try to take off and vehicle starts moving like it should and then suddenly loses acceleration, engine is unresponsive to throttle, rpms go down to just above idle with gas pedal pressed to floor, idle when released. This is a safety issue, can cause a major accident if not conscience of traffic around you and keeping in mind that the car may act up when pulling into traffic. It is in dealership now, Ford technicians are having a hard time finding culprit of problem.

- Mingo Junction, OH, USA

problem #6

Nov 122015

Escape

  • 2,500 miles
When going down the interstate with the grooves in it the vehicle darts back and forth when I took it to the dealer and checked aleinment said was ok drove for a while bought it back again was told to like it or sell it or go to another dealer ship they did not even atemped to check tires hatton Ford N dak 1 more time going to turn it in to the lawyer for the N dak lemon law

- Buxton, ND, USA

problem #5

Oct 292015

Escape

  • 11,600 miles
The oil filter pops off the vehicle. I was driving down the highway, and all of a sudden the engine ceased and the car stopped running. There were no lights or warning signals in advance of the vehicle ceasing. The car was towed to the Ford dealership in englewood, NJ where I purchased it, where they told me the oil filter popped off.

- Westbury, NY, USA

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