10.0

really awful
Crashes / Fires:
4 / 7
Injuries / Deaths:
5 / 0
Average Mileage:
49,102 miles

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« Read the previous 20 complaints

problem #44

Aug 162019

Escape

  • 35,239 miles
While turning into a subdivision my car registered a warning for overheating. There was no visible signs or smells of overheating. I parked the car in a friend's driveway and turned it off like the warning signal instructed me to do. Upon checking, the coolant was within range and not empty. I left the car parked overnight. The next day I started the car and it immediately registered hot, and pegged out the needle. I purchased a new coolant sensor from a Ford dealership but that did not change the car registering hot when the ignition was turned on. The car spent a week without being turned on and still registered hot when started. I had the car towed to hilbish Ford in kannapolis, nc. They replaced a second sensor and a coolant bypass valve. The repair cost was $682.74. I have been in contact with Ford where my concern has been documented and assigned case number - cas-24112659-S7N8M3. While researching possible recalls I did discover that 2013 and 2014 Ford Escapes had recalls for coolant issues. My Escape is a 2015 and had only 35239 miles at the time of this issue. I would like this to be investigated and a possible recall be considered.

- Concord, NC, USA

problem #43

Nov 122018

Escape

  • 14,356 miles
The contact owns a 2015 Ford Escape. The contact stated that the vehicle decelerated and lost power in very cold weather and very hot weather. The vehicle was pulled over to the shoulder for a while, but was able to restart. After the failure, the power steering, power assist, and check engine indicators illuminated. The contact stated that after the vehicle underwent an oil change in November, the engine failed multiple times. The vehicle was driven to webb Ford (9809 indianapolis blvd, highland, in 46322, (219) 924-3400) where it was diagnosed that a computer upgrade was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 14,356. The VIN was unknown.

- Ceder Lake, IN, USA

problem #42

Jun 072019

Escape

  • 85,700 miles
The contact owns a 2015 Ford Escape. While driving approximately 35-45 mph on several occasions, the engine fault service warning indicator illuminated and the vehicle stalled. The contact was able to restart the vehicle, but the failure recurred 5-10 minutes later. The vehicle was not taken to a dealer to be diagnosed. The contact used a diagnostic trouble code reader to perform a diagnostic test on the vehicle, which resulted in code: P2111 regarding the throttle body. The vehicle was not repaired. Champion Ford Lincoln (located at 140 southtown blvd, owensboro, ky 42303, (270) 684-1441) was notified via telephone of the failure. The failure was intermittent. The manufacturer was not contacted. The approximate failure mileage was 85,700.

- Owensboro, KY, USA

problem #41

Jun 122019

Escape

  • 73,900 miles
In July of 2018 the vehicle would stall and had to be towed twice. Two different dealerships couldn't find the issue. The issue couldn't be duplicated while it was in their care. The one dealership did an install and program G10 electrical/driveability?! the vehicle didn't stall again until twice this month June 2019. It occurred as I was backing out of my driveway and I was stuck between the driveway and the road. After sitting 15 minutes it started up again...less than one week later the vehicle lost engine power while I was driving at 40mph. Luckily I wasn't on a highway. I was on a rural road and I was able to use whatever momentum was left to roll to the side of the road. I had 8-10 cars behind me as the vehicle suddenly lost power. How I didn't cause an accident is still beyond my comprehension. The vehicle is currently still at the dealership. Ford needs to look into this issue!!! I am not the first!!! this vehicle is a death trap!!

- Lancaster, NY, USA

problem #40

May 052019

Escape

  • 78,000 miles
The contact owns a 2015 Ford Escape. While driving 45 mph, the vehicle began to overheat as the idle and cooler temp warning indicators illuminated. The vehicle was taken to tom wood Ford (located at 3130 E 96th St, indianapolis, in 4624, (317) 846-4241) where it was diagnosed that coolant fuel needed to be added. The manufacturer was notified and provided case number: Cas-21644009. The failure mileage was 78,000.

- Indianapolis, IN, USA

problem #39

Apr 272019

Escape

  • 32,267 miles
After auto parked overnight on 04/26/2019, in heated garage, no power to start engine, nor operate lights, radio, etc. In the next morning. No battery to power any equipment. Aaa service attendant jump started auto. Battery tested 100% power after several minutes of run time on engine. 2nd occurrence in 12 months. I was told this is called a "brain freeze" and is not uncommon for Ford product. Original battery in vehicle replaced 04/27/2019.

- Cincinnati, OH, USA

problem #38

Mar 012019

Escape

  • 92,000 miles
The contact owns a 2015 Ford Escape. While driving various speeds, the vehicle suddenly lost power and decelerated. The failure was also present after immediately restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer and local dealer (apple Ford, 2113 lakeside dr, lynchburg, va) were notified of the failure. The VIN was not available. The failure mileage was 92,000.

- Madison Heights, VA, USA

problem #37

Apr 072019

Escape

  • 91,000 miles
Whenever driving my car, it noticably takes longer than it should to shift causing my rpms to run higher than expected. For instance doing 35 I might be running at 2500-3000 rpms for about 15 to 20 seconds before shifting and causing my rpms to go down to around 1500.

- Louisville, KY, USA

problem #36

Mar 052019

Escape

  • 59,200 miles
The vehicle began stalling occasionally after being driven at highway speed, and then turned off and sitting for about 20 minutes. I would restart the vehicle, and after putting it in drive, it would go a few yards, then die and the fuel light would come on. Restarting the vehicle usually worked, and sometimes, multiple restarts were needed. Sometimes, it would start to stall while driving after restarting, and flooring the accelerator made it keep going. After a few months, this became a regular occurrence and I became afraid to drive the vehicle. Then, the vehicle began stalling when it was idling, such as in a traffic jam or at a railroad crossing. Repeated restarts did nothing; it kept stalling after a few seconds. The only way to get the vehicle running again was to drive it at highway speed. I took the vehicle to don davis Ford in arlington, tx and their mechanic diagnosed it as a failure of the active grille shutter system, which was covered in my extended warranty.

- Grapevine, TX, USA

problem #35

Feb 212019

Escape

  • 55,000 miles
Vehicle stopped operating. Once I waited a few hours, the engine started but the audio is completely gone.

- Brooksville, FL, USA

problem #34

Feb 112019

Escape

  • 78,700 miles
Vehicle stalls while driving on city roads. Have had conditions where we are driving at 30 miles/hr and car starts switching off with check engine light and oil light and battery light coming on. Vehicle will not move properly until I switch it off an on again. Has caused 1 accident and 2 almost accidents where car was rear ended due to stalling. There are no codes to say what is wrong and Ford states everything is fine

- Union St, CA, USA

problem #33

Sep 052018

Escape

  • 59,000 miles
The contact owns a 2015 Ford Escape. While driving at various speeds, the vehicle intermittently shut off and the contact lost control of the vehicle. It took the contact numerous attempts to restart the vehicle. An unknown dealer was notified of the failure but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.

- Glenmora, LA, USA

problem #32

Nov 012018

Escape

  • 1 miles
When I drive my Ford Escape it doesn't want to shift into 2to 3rd it has delay in shifting and it's worse when it cold out ant then it down shifts hard it shifts like know other car or truck or SUV and when I'm trying to find a parking spot in a parking lot I just give it a little gas and it jumps forward fast so fast I almost hit cars and people walking and I had it in the Ford shop 5 or 6 times and they say will put it on Ford wire and Ford said that the way it should work and it won't hurt the transmission I think that is wrong and unsafe I only had the Ford Escape for 3 months I can be contacted by email at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charleston, IL, USA

problem #31

Nov 282018

Escape

  • 74,557 miles
Engine bypass coolant valve has came on. Car is currently running hard but not overheating

- Bluefield, VA, USA

problem #30

Nov 132018

Escape

  • 47,000 miles
The contact owns a 2015 Ford Escape. While driving 35 mph, the vehicle completely shut off while at a stop sign. The vehicle was able to restart and began vibrating. The contact exited the vehicle and felt a rush of air coming from the fuel tank. The vehicle was taken to an independent mechanic who found failure code number: 1450 regarding the evap canister. The vehicle was taken to big star Ford (17717 South fwy, manvel, tx 77578, (844) 745-4026) and the evap canister was repaired. The failure mileage was 47,000.

- Lake Jackson, TX, USA

problem #29

Dec 032018

Escape

  • 48,000 miles
Received safety recall notice number 15C06 engine could remain running when the key is turned off and removed from the ignition called and was told its not actually a recall confused and concerned as to why the paper says safety and the dealer says its not really

- Turners Falls, MA, USA

problem #28

Jul 052018

Escape

  • 70,000 miles
I was exiting the freeway ramp and my brakes were rock solid. I took it to a repair shop and the found that my brake booster and vacuum pump were affected due to something had broken off of the camshaft. I was informed by Ford it requires the engine to be broken down to service the camshaft.

- Westland, MI, USA

problem #27

Jul 032018

Escape

  • 78,348 miles
The contact owns a 2015 Ford Escape. When the vehicle was started, smoke came from the exhaust and the check engine indicator illuminated. The vehicle was taken to ken grody Ford carlsbad (5555 paseo del norte, carlsbad, ca 92008, (800) 748-7303) and the contact was informed that the head gasket was blown and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,348.

- San Marcos, CA, USA

problem #26

Aug 072018

Escape

  • 58,700 miles
Engine stalles and hp drops. Cant go pass 7mph untill you floor it for awhile or stop and turn it off and restart the SUV.it happened as driven down the street three times.

- Abilene, TX, USA

problem #25

Jul 152018

Escape

  • 454,000 miles
Vehicle is experiencing similar problems with previously recalled Ford Escapes from 2015. Check engine light has gone on with the code to "replace coolant bypass valve"

- Hagerstown, MD, USA

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