10.0
really awful- Crashes / Fires:
- 4 / 7
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 52,133 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ford Escape. While driving 45 mph, the vehicle began to overheat as the idle and cooler temp warning indicators illuminated. The vehicle was taken to tom wood Ford (located at 3130 E 96th St, indianapolis, in 4624, (317) 846-4241) where it was diagnosed that coolant fuel needed to be added. The manufacturer was notified and provided case number: Cas-21644009. The failure mileage was 78,000.
- Indianapolis, IN, USA
After auto parked overnight on 04/26/2019, in heated garage, no power to start engine, nor operate lights, radio, etc. In the next morning. No battery to power any equipment. Aaa service attendant jump started auto. Battery tested 100% power after several minutes of run time on engine. 2nd occurrence in 12 months. I was told this is called a "brain freeze" and is not uncommon for Ford product. Original battery in vehicle replaced 04/27/2019.
- Cincinnati, OH, USA
The contact owns a 2015 Ford Escape. While driving various speeds, the vehicle suddenly lost power and decelerated. The failure was also present after immediately restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer and local dealer (apple Ford, 2113 lakeside dr, lynchburg, va) were notified of the failure. The VIN was not available. The failure mileage was 92,000.
- Madison Heights, VA, USA
Whenever driving my car, it noticably takes longer than it should to shift causing my rpms to run higher than expected. For instance doing 35 I might be running at 2500-3000 rpms for about 15 to 20 seconds before shifting and causing my rpms to go down to around 1500.
- Louisville, KY, USA
The vehicle began stalling occasionally after being driven at highway speed, and then turned off and sitting for about 20 minutes. I would restart the vehicle, and after putting it in drive, it would go a few yards, then die and the fuel light would come on. Restarting the vehicle usually worked, and sometimes, multiple restarts were needed. Sometimes, it would start to stall while driving after restarting, and flooring the accelerator made it keep going. After a few months, this became a regular occurrence and I became afraid to drive the vehicle. Then, the vehicle began stalling when it was idling, such as in a traffic jam or at a railroad crossing. Repeated restarts did nothing; it kept stalling after a few seconds. The only way to get the vehicle running again was to drive it at highway speed. I took the vehicle to don davis Ford in arlington, tx and their mechanic diagnosed it as a failure of the active grille shutter system, which was covered in my extended warranty.
- Grapevine, TX, USA
Vehicle stopped operating. Once I waited a few hours, the engine started but the audio is completely gone.
- Brooksville, FL, USA
Vehicle stalls while driving on city roads. Have had conditions where we are driving at 30 miles/hr and car starts switching off with check engine light and oil light and battery light coming on. Vehicle will not move properly until I switch it off an on again. Has caused 1 accident and 2 almost accidents where car was rear ended due to stalling. There are no codes to say what is wrong and Ford states everything is fine
- Union St, CA, USA
The contact owns a 2015 Ford Escape. While driving at various speeds, the vehicle intermittently shut off and the contact lost control of the vehicle. It took the contact numerous attempts to restart the vehicle. An unknown dealer was notified of the failure but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
- Glenmora, LA, USA
When I drive my Ford Escape it doesn't want to shift into 2to 3rd it has delay in shifting and it's worse when it cold out ant then it down shifts hard it shifts like know other car or truck or SUV and when I'm trying to find a parking spot in a parking lot I just give it a little gas and it jumps forward fast so fast I almost hit cars and people walking and I had it in the Ford shop 5 or 6 times and they say will put it on Ford wire and Ford said that the way it should work and it won't hurt the transmission I think that is wrong and unsafe I only had the Ford Escape for 3 months I can be contacted by email at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Charleston, IL, USA
Engine bypass coolant valve has came on. Car is currently running hard but not overheating
- Bluefield, VA, USA
The contact owns a 2015 Ford Escape. While driving 35 mph, the vehicle completely shut off while at a stop sign. The vehicle was able to restart and began vibrating. The contact exited the vehicle and felt a rush of air coming from the fuel tank. The vehicle was taken to an independent mechanic who found failure code number: 1450 regarding the evap canister. The vehicle was taken to big star Ford (17717 South fwy, manvel, tx 77578, (844) 745-4026) and the evap canister was repaired. The failure mileage was 47,000.
- Lake Jackson, TX, USA
Received safety recall notice number 15C06 engine could remain running when the key is turned off and removed from the ignition called and was told its not actually a recall confused and concerned as to why the paper says safety and the dealer says its not really
- Turners Falls, MA, USA
I was exiting the freeway ramp and my brakes were rock solid. I took it to a repair shop and the found that my brake booster and vacuum pump were affected due to something had broken off of the camshaft. I was informed by Ford it requires the engine to be broken down to service the camshaft.
- Westland, MI, USA
The contact owns a 2015 Ford Escape. When the vehicle was started, smoke came from the exhaust and the check engine indicator illuminated. The vehicle was taken to ken grody Ford carlsbad (5555 paseo del norte, carlsbad, ca 92008, (800) 748-7303) and the contact was informed that the head gasket was blown and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,348.
- San Marcos, CA, USA
Engine stalles and hp drops. Cant go pass 7mph untill you floor it for awhile or stop and turn it off and restart the SUV.it happened as driven down the street three times.
- Abilene, TX, USA
Vehicle is experiencing similar problems with previously recalled Ford Escapes from 2015. Check engine light has gone on with the code to "replace coolant bypass valve"
- Hagerstown, MD, USA
In January 2018 I had just purchaed the vehicle in July 2017) when I received my recall letter I contacted my local dealer regarding the recall. On Feb. 19, 2018 I took my vehicle to the dealer for diagnosis. When I picked it up they said they would order the parts. I contacted them again in April because I had not heard from them. They first said they couldnt find me letter but would check to see if the parts had been ordered and would call me. No call! I called the next morning and the owner indicated that they may have just been busy but if they said they would call me they would. It is now May 21, 2018 and I have yet to hear from them.
- Geneva, AL, USA
The contact owns a 2015 Ford Escape. While driving various speeds, the gears failed to shift properly and the check engine warning indicator illuminated. The vehicle was taken to koons sterling Ford (46869 harry byrd hwy, sterling, va 20164, (703) 430-7700) where it was diagnosed that the coolant bypass valve needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 59,309.
- Ashburn, VA, USA
The check engine light would come on and then go off. If the vehicle was in park sometimes the heat would not work, the only way it would start working was if I pressed the accelerator. After the check engine light would go on and off for about a week I brought it to the Ford dealership. They had to replace the coolant bypass valve and hardware. My vehicle had roughly 47,000 miles on it and they told me the only reason it was covered was because I purchased an extended warranty.
- Gales Ferry, CT, USA
- Lancaster, NY, USA