The heated seat mechanism stopped working on the front passenger seat. A burn mark appeared on the back portion of the seat. According to the Ford dealer where in took the car for seat repair, there was an electrical short which caused the burn. This could have caused a fire but luckily it was noticed right away and we took the car in for a costly replacement.

- North Royalton, OH, USA

I was driving on interstate 75 near bradenton in fl. 1:00 P.M. perfectly clear & dry day. I was hit from behind, sent my Ford into the grassy median, car came to a stop at a wire guard rail. I didn't hit another vehicle. I was knocked unconscious, so I have no recall. This happened near a construction area & all I remember is traffic slowing, perhaps I was going 45-50 mph, & in process of slowing down. Although there was extensive damage to left front & side no airbags deployed. My head/face apparently hit the steering wheel. Therefore seat belt restraints did not hold me tight to the seat. I was taken to E.R. - had a concussion, they did lots of tests, kept me overnight in icu, discharged the next day. Also, later I was told by auto collision company & insurance investigator that the driver seat was damaged & had apparently come loose. The vehicle was totaled.

- Sarasota, FL, USA