The car was placed in park and the dash showed neutral. The key could be removed and the car turned on and off but unable to shift the car into any gear such as drive or reverse. Using google and a youtube video I was able to locate the override for the shifter and put car in drive and drive the one mile to the dealership. The dealership offered no real assistance or advise on what to do other than 'get the car to them' and a statement that the issue sounded 'just like a recall' - 'but the recall is not on your car'. per the dealership the shift cable bushing was worn and cable came loose from transmission. This appears to be the exact same defect as NHTSA campaign number: 19V362000 however my vehicle is not included in the recall and I was charged $258 for replacement of a $6.35 part that is known to be an issue. This recall should be reviewed and expanded if additional vehicles are affected. This is a huge safety concern to have your shifter and transmission cease communication.

- Millington, MI, USA

Got in my car started it up and put it in drive. Instead of going forward the car went in reverse. I put the car in park and even though the gear shift is in park the car is in neutral. I had to put the parking bake on to keep from rolling.

- Kalamazoo, MI, USA

The contact owns a 2016 Ford Escape. While driving approximately 40 mph and attempting to accelerate, the rpms would increase; however, the vehicle did not respond properly. The contact pulled the vehicle over to the side of the road and noticed that the transmission warning indicator was illuminated. The vehicle was towed to champion Ford edinboro (located at 11941 edinboro rd, edinboro, pa 16412, 888-787-8756) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty due to the mileage. The approximate failure mileage was 74,887. VIN provided has no displayable records in carfax.

- Erie, PA, USA

At 84,000 miles, my car started jerking and hesitating as it was trying to go into 2nd and third gear...then the reverse wouldn't work at all. Thankfully, I was almost home when this happened, as the car became undrivable. I would hit the gas and it wouldn't go anywhere....I have it at a repair shop and was told this is common issue with Ford Escapes and they are surprised that Ford hasn't issued a recall. I have to replace the entire transmission at the cost of $5,500. I am not covered as the powertrain is only covered up until 60,000 miles. I am so disgusted that this is a common problem and I have to pay so much money. I am a single mother and this is not something I can afford, but I have to choice but to go into debt.

- Clayton, NC, USA

The car just quit without any warning stopped dead. Left me stranded and had to have it towed to the dealership. It was driving fine and the next thing I know the tact was going way up and my speed was not. Then the transmission fault came on the dashboard display. This was on a rural road busy traffic.

- Hellertown, PA, USA

Torque converter bearing and seal leaking a quart of transmission fluid a day. Replaced due to faulty seal and bearing. Its' only a 2016. The seal/bearing/torque converter should not be already breaking down in 3 years.

- Slippery Rock, PA, USA

Car got stuck in reverse when trying to put into park in a parking lot. Found out the bushing on the shifter cable went bad. With further research up to 2014's are already being recalled. I found that you can only buy the full cable kit and not just the bushing. Sounds like a lot of people are having this problem which seems pretty dangerous not to be able to put your cars into different gears.

- Syracuse, IN, USA

Transmission failure at only 90K miles for a vehicle that was built in 2016 is absolutely crazy! the vehicle will not shift into gear and when it does it struggles to move under its own weight. The vehicle was at a stop when it jolted really hard. It felt like someone hit me from the back. After that jolt the car was making some grinding noises. We barely made it to a parking lot as the car was struggling to move in a busy street.

- Santa Cruz, CA, USA

Car became stuck in park due to a failure of a rubber bushing that secures the transmission shift cable to the transmission. This occurred to when I was driving out of my drive way, I stopped to close the driveway gate and the car would not shift into drive. Car was stuck in park, tow truck fee, Ford diagnostic fee was over $300 dollars for a $7 dollar rubber bushing. This car is not safe and should be recalled due to the potential roll away if the transmission is still in gear when bushing fails.

- Anderson, MO, USA

Car says it's in reverse but shifter is in park. Car won't start.

- Howell, MI, USA

My Escape has exactly 88,000 miles in it. I was driving home from work and my transmission started slipping. I was driving 50 mph and then it dropped to 10mph jerking me hard. Then it reved up on its own and started going like 60 mph. I was at a stop light with my foot on the brake and it was going in reverse there was no previous indication that anything was wrong I cannot believe I wasn't in an accident or caused one. The jerking of the car was so hard I was afraid the air bags would deploy. My three year old Ford is receiving a new transmission that is not covered.

- Frankfort, IL, USA

The contact owns a 2016 Ford Escape. When the contact shifted the vehicle into park, it continued to move either backwards or forwards without warning. The contact had to apply the parking brake to stop the vehicle. The contact took the vehicle to homer skelton Ford (6950 hanna cove, olive branch, ms 38654, (800) 490-7699) where it was diagnosed that the gear shifter cable bush failed. The vehicle was not repaired. The manufacturer was notified and stated that there were no recalls on the vehicle. The failure mileage was 95,000.

- Como, MS, USA

Driving at 55mph on a highway, car sputtered a few times then slowed to zero, would not respond to gas pedal. Thankfully I was able to get to the side of the road. Had car towed to garage and just got word that the transmission has to be replaced... in my 3 year old car with 70000 miles. Ford says too bad out of warranty.

- Lagrange, KY, USA

The contact owns a 2016 Ford Escape. While driving 20 mph, the vehicle began to hesitate. The contact stated that the transmission gear malfunction warning indicator illuminated. The vehicle was towed to mark lerose Ford (located at 2764 state St, gassaway, wv 26624, (304) 364-5132) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 155,000.

- Ireland, WV, USA

I was driving on my way to pick child up from daycare and car would not move even when giving gas. It felt as if it wouldn't shift. I took it to car dealership and they are saying that my transmission is going out. This car was bought brand new and as only 60,000 miles if that and now they are telling me my transmission is out and it will cost me $9,500 to $6,000 I find it funny that they called a recall on Focus from that year on issues with transmission and now mine is out and some how it is my fault. If I would have know there was onging problem I wouldn't have bought the car I don't have that kind of money that why I bought new thought I would be getting dependable care for me drive my child around in. This happen in toledo, Ohio while driving I had to have care towed to car lot where is currently sitting because I can not afford to fix something that Ford knows it has issue with. I don't have problem with paying for something that is my fault but this is not it especially since I keep seeing and hearing that people are having issue with Ford Escapes and other Ford products.

- Toledo, OH, USA

I'm not sure but I feel like there might be an issue with my Ford Escape transmission. I bought the car in not even 2 years ago and now I'm being told that I either need new transmission or to have mine rebuilt and this doesn't seem right'.how is that a car that is barley 3 years old, and bought brand new needs a whole new transmission. I am concern because I have a child and I am currently pregnant and my car is slipping in out of gear while driving. I am on fix income this why I bought what I thought was a reliable new car, I don't have the money to correct Ford's mistake. I hope this mater can be looked into any help would be greatly appreciated. I do not feel like some should have to die before this issue is addressed and corrected.

- Toleodo, OH, USA

I'm not sure but I feel like there might be an issue with my Ford Escape transmission. I bought the car in not even 2 years ago and now I'm being told that I either need new transmission or to have mine rebuilt and this doesn't seem right'.how is that a car that is barley 3 years old, and bought brand new needs a whole new transmission. I am concern because I have a child and I am currently pregnant and my car is slipping in out of gear while driving. I am on fix income this why I bought what I thought was a reliable new car, I don't have the money to correct Ford's mistake. I hope this mater can be looked into any help would be greatly appreciated. I do not feel like some should have to die before this issue is addressed and corrected.

- Toleodo, OH, USA

I'm not sure but I feel like there might be an issue with my Ford Escape transmission. I bought the car in not even 2 years ago and now I'm being told that I either need new transmission or to have mine rebuilt and this doesn't seem right'.how is that a car that is barley 3 years old, and bought brand new needs a whole new transmission. I am concern because I have a child and I am currently pregnant and my car is slipping in out of gear while driving on the streets of toledo. I am on fix income this why I bought what I thought was a reliable new car, I don't have the money to correct Ford's mistake. I hope this mater can be looked into any help would be greatly appreciated.

- Toledo, OH, USA

I'm not sure but I feel like there might be an issue with my Ford Escape transmission. I bought the car in not even 2 years ago and now I'm being told that I either need new transmission or to have mine rebuilt and this doesn't seem right'.how is that a car that is barley 3 years old, and bought brand new needs a whole new transmission. I am concern because I have a child and I am currently pregnant and my car is slipping in out of gear while driving on the streets of toledo. I am on fix income this why I bought what I thought was a reliable new car, I don't have the money to correct Ford's mistake. I hope this mater can be looked into any help would be greatly appreciated.

- Toledo, OH, USA

The car shuts off while driving at any speed. It has done this at highway speed and slower. Cannot pull out into traffic for fear of the engine will shut off without warning.

- Micco, FL, USA