10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 57,583 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted as the transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
- Lakeland, FL, USA
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact stopped the vehicle, and the vehicle failed to respond while in drive(D) and reverse(R). The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. In addition, the contact stated that in 2022, prior to the vehicle being purchased, the dealer had replaced the transmission bushing cable. The contact stated that the repair was performed under an undisclosed recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under any unknown recall or special program. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 113,000.
- Tarentum, PA, USA
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 108,000.
- Federal Heights, CO, USA
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that when the brake pedal was depressed the vehicle failed to stop as intended. In addition, the vehicle lost motive power. The vehicle did not restart. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The contact was advised to tow the vehicle to an independent mechanic who specialized in transmission replacement. The vehicle was towed to a second independent mechanic that specialized in transmission replacement. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
- Kansas City, MO, USA
The contact owns a 2016 Ford Escape. The contact stated that while attempting to accelerate, the vehicle started to roll backwards, with the transmission fault message displayed. The vehicle was towed to the local dealer, but the cause of the failure was not yet determined. The contact stated that the failure occurred immediately after the vehicle was serviced under NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 198,465.
- Mullins, SC, USA
Transmission problem. Car slow down drastically. Cannot back up.
- Louisville, KY, USA
My car overheated when I pulled over I noticed my engine coolant low. I had a mechanic add more fluids then a day later car shuts off why I was going 65 on a highway. I was pushing down on the gas peddle but my car would not go. It was barely moving no matter how far I pushed gas peddle. I finally found a somewhat area to pull over. I almost died or was seriously injuried in a few close call accidents this day. Had someone look at it from a garage in town he said it was a fuse and a cylinder misfire. No engine light no issues then my car over heated again no warning just shut down but the car still on Emmy lights didn-??t work my turn signals didn-??t work. Then my car stopped dead in a busy roadway over heated smoking. Now I-??m time I need an engine replacement Let me add my car only has 60000 miles on it and is in great maintained condition I am a single mother of 3 young kids and take care of my mom. Not employed due to a bad relationship and trying to get back on my feet and now this. Coolest leaks into cylinder causing over heating and catastrophic engine damage, so upset over this and ford won-??t even diagnose my car with out a 200 dollar charge to start with. It-??s pathetic
- Saint Clair, PA, USA
65,000 miles, coolant intrusion into #1 cylinder confirmed by Ford service center. First signs were Check Engine Light, rough idle. Replaced all spark plugs and coils. Check engine light returned the following day with loss of coolant in tank. Engine runs rough and overheats with coolant loss and continued intrusion into engine, endangering occupants
- Kailua, HI, USA
The vehicle flashed to move it to park, which i did and then the vehicle proceeded to die in the middle of a busy intersection. My children were in the vehicle on an incredibly hot day, surrounded by lots of traffic, making it incredibly dangerous for us. I had my vehicle towed to my home, where my husband, who is a mechanic, was able to figure out that the 50 amp fuse in the fuse box had blown, but it never registered on the scanner, that the fuse was the issue. He changed the fuse, thus fixing the issue. I would just like other owners of this type of vehicle to know, that hopefully this could also be their issue, and a simple fix.
- Louisville, KY, USA
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the transmission shifted gear independently with the "Shift to Park" message displayed on the instrument panel. The contact stated that several icons on the instrument panel were blinking intermittently. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,312.
- Flint, MI, USA
Transmission suddenly loosing power without any signs on highway, car has only 93k miles, at highway speed I lost all power without warnings.
- Jamaica, NY, USA
I was driving on a highway. All of a sudden the transmission fail light came on and my vehicle almost came to a complete stop. I NO warning. I was scared to death!!!! I see I am not the only one. I see several similar reports online.
- Browns Mills, NJ, USA
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission unexpectedly downshifted to first gear. Additionally, the contact stated while attempting to drive from a complete stop, the vehicle rolled backwards while in drive(D). The contact stated that the vehicle responded as needed and shifted to first gear after a while. The contact was able to pull to the side of the road. The contact stated that an unknown transmission message was displayed. The contact stated that after restarting the vehicle, the vehicle failed to shift into gear. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the torque converter might have failed, causing the transmission filter to be clogged. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,700.
- Bally, PA, USA
The car was running fine, but check engine light came on. Took it to the dealer to have it checked out. They told me there is coolant intrusion into engine cylinder 2 (I think number 2) and the engine needs to be replaced. Apparently this is a known issue that can lead to overheating, -??catastrophic-?? engine failures and potential engine fires. They quoted me roughly ten thousand dollars to have it replaced. I told them it was still running fine. They said I could maybe keep driving it but there is no way to know what will happen and when but it needs to be replaced. I am only now seeing page after page of consumer complaints regarding the same issue.
- Newberry, FL, USA
Transmission, currently available for inspection. Vehicle stalled in traffic. Yes, confirmed by dealership No other inspections On occasion it did seem to stay in low gear too long. Dash message said Transmission Fault on September 10, 2024 but no other warnings prior. While driving "Transmission Fault" displayed on dash after revving up, gearing down, and apparently shifting into neutral while driving causing it to stall in traffic. It was towed to dealership and diagnostics showed a transmission replacement was needed but the cost was book value of the vehicle, $9100+. Vehicle has 111,000 miles.
- Lawrenceburg, KY, USA
The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 148,000.
- Loveland, OH, USA
Vechile showing transmission not in park
- Winston-Salem, NC, USA
I recently purchased a 2016 Ford Escape with a 6f35 transmission in it. I have been experiencing hard shifts out of the transmission. This is a current on going problem with many users of this vehicle with this transmission. The valve body fails causing the harsh shifts, soft shifts, and shift flares which leads to catastrophic failure. Please issue a recall of this as it-??s a defect in the development of this transmission.
- Fort Campbell, KY, USA
transmission needs to be replaced as it went bad. getting done 7/15/24 for a cost of $7,041. only 68,000 miles on the car and just out of warranty. these need to be recalled and or owners be reimbursed for costs related to replacement and/or rebuilding.
- Pottsville, PA, USA
- Lake Villa, IL, USA