10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
57,293 miles

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« Read the previous 20 complaints

problem #5

Apr 302016

Escape

  • miles
We have a new 2016 Ford Escape. After about 1,000 miles noticed a shuddering of the transmission when shifting. It happens when we shift from park to drive, park to reverse, or reverse to drive. Took to Ford service station at about 3500 miles as it became a real concern. Tech could not find problem. Checked social media to see if others were having same problem with transmission. There are numerous complaints regarding this transmission issue. We will continue to take the Escape back to Ford as it appears to be a complaint of many 2016 Ford Escape drivers with these vehicles. The transmission could fail at any time while driving this vehicle. Ford needs to be made accountable as they continue to sell these vehicles knowing this problem exists.

- Girard, PA, USA

problem #4

Jun 192016

Escape

  • 12,220 miles
Transmission started acting funny around 5 months after getting my Escape. I would put it in reverse and it would jerk or not go into gear a few seconds. Then it started shuddering when I would drive it. At first maybe a few times a day. Yesterday it started shuddering and jerking all day. At one point I thought something had hit me or I had hit something as my car literally went forward and a loud clunk was heard from behind. Scared both me and my passenger as it felt like I had hit something. I am really scared to drive this thing because I never know when it will start jerking, shudder, etc. I had an SE 2013 and had no trouble with the trans but it was not a titanium model, which I believe is the problem. I am afraid to pull out of our drive today when I leave for work as it is very busy and I don't know if it is going to stall, shudder, jerk, whatever. Ford needs to do a recall on their Escapes at least the titanium models. They have all the computer stuff on those and although mine is not a top of the line titanium, it is still a titanium. I can't get this car in until next Monday a full week away. The dealership (taylor Ford) said his service department is full of transmission problems. Doesn't that tell you something??

- Taylor, MI, USA

problem #3

Jun 172016

Escape

  • 20,000 miles
While driving at highway speed, the car shuttered and flashed warning lights, the power was decreased, then shuttered again after I pulled over and turned it off

- Austin, TX, USA

problem #2

Jan 012016

Escape

  • miles
Vehicle will chatter and vibrate when going from reverse to drive mode to go forward, even when totally stopped to go forward. Bangs in when applying gas light or hard trying to get out of way of on approaching traffic in street and parking spots. Bought it brand new in January 2016 started from day 1 with problem, have not token to Ford dealer yet but I did call them they know of problem, says cannot fix it because they say Ford has their hands tied up and will not authorize to have it fixed they are aware of problem

- Cape Coral, FL, USA

problem #1

Jul 212015

Escape

  • miles
Vehicle will chatter and vibrate when going from reverse to drive mode to go forward, even when totally stopped to go forward. Bangs in when applying gas light or hard trying to get out of way of on approaching traffic in street and parking spots. Bought it brand new in July 2015 started from day 1with problem, taken it to Ford dealer 3 times they know of problem, says cannot fix it because they say Ford has their hands tied up and will not authorize to have it fixed yet. That they are aware of problem.

- Moreno Valley, CA, USA