10.0
really awful- Typical Repair Cost:
- $8,700
- Average Mileage:
- 74,050 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- replace engine (3 reports)
Check engine light is on. P0301 code, dealer verified that coolant intrusion into cylinder #1. Quoted over $18k for total engine replacement including new turbo and catalytic convertor due to coolant contamination. This is more than the car is worth so scrapping the car. Vehicle is 2 years outside of powertrain warranty but only 3k miles over warranty coverage. Even though I had 10 Ford vehicles over 25 years and still have 5 now Ford will not do ANYTHING. Extremely disappointed and will likely never purchase another Ford. In the past they stood by some issues and resolved issues, not this time. This is a $37k sticker priced top of the line Escape, now scrap...
- Darin R., Ballwin, MO, US
OK this is part 2 of my previous issue:
January 5, 2021 we took the car into the Ford Dealership because after 20 minutes of driving the car started to shudder and jerk and hesitate. And this happened at 50 MPH. The check engine light came on and we could smell what we thought was exhaust in the car.
They used the diagnostics and determined the number two ignition coil as bad and needed to be replaced. The spark plug was also replaced. Also while the car was being diagnosed the battery died and had to be replaced. Cost $484.
*We were back at the dealership on February 8th with the same issue. This time they informed us that the number 2 and 3 cylinders were misfiring and that there was there was coolant intrusion in the engine. I was informed it would cost about $900 just to take the engine out and do further diagnostics and that the engine may need to be replaced. they only offered $375 toward the expenses.
After seeing all the remarks about the issue with the Ford Eco Boost engine, I hope they will do a recall and fix the problem. The car is currently parked in my driveway.
- Yolanda H., Bear, US
The car was purchased new by my mother in January 2016. She passed away in September of 2016 and I kept the car and continued the payments. When it was purchased, my mother had 0% down, 0% interest for 5 years with no trade in. The sticker price is what she paid/financed...$38,000.00! My mother was (financially comfortable as was I at the time(not well off) and to the average person, that is a very large purchase. This was supposed to be a last new car purchase for her/me and I never in a million years thought I'd be shelling out almost another 10k.
The car has now cost almost 50k and Ford has yet to step up! I'm a Ford person through and through and the fact that the gave financial assistance to eco-sport, fiesta, and c-max owners whose vehicles had this same engine with the same issues as mine, really burns my biscuits. What made them think that they could build an Escape with the same engine as the models mentioned above and it wouldn't have the same outcome? They knew about it and chose to ignore it. When I was made aware of the issues plaguing the eco-boost in my car, I was told by the service department of a Ford dealership. Ford knew and a salesmen WILL NOT disclose this information to you. Just as a warning for anyone looking to purchase an older Escape, unless the engine has been swapped previously, it is not a question of "if" it happens, but "when".
- Dawn H., Belgrade, MT, US