The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that occasionally the engine would misfire while starting. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had a warped cylinder head, causing the misfire due to leaking coolant intrusion. The vehicle had not been repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,935.

- Tabor City, NC, USA

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal rattling. The rattling was more evident in cold weather conditions. The failure also occurred while the vehicle was idling. The contact stated that while depressing the accelerator pedal, the vehicle made a loud vibrating sound coming from the front end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a coolant leak into cylinders #2 and #3. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

- Phoenix, AZ, USA

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal rattling. The rattling was more evident in cold weather conditions. The failure also occurred while the vehicle was idling. The contact stated that while depressing the accelerator pedal, the vehicle made a loud vibrating sound coming from the front end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a coolant leak into cylinders #2 and #3. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

- Phoenix, AZ, USA

The head gasket and the car is pulling the car is smoking a lot the car is stopping in the middle of the street

- Los Angeles , CA, USA

The contact owns a 2016 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The warning light was flickering on and off. The vehicle was taken to the local dealer, where it was determined that coolant was leaking into the engine. There was no indication of a fluid leaking on the ground. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 77,000.

- South Dennis, MA, USA

Check engine light is on at 63,000 miles. Ford dealer confirmed coolant in cylinder and immanent total engine failure, so vehicle is not safe to drive as it may stop at any time and loss of coolant. Only indication is the check engine light. Dealer quoted repairs for engine, turbo, and cat converter replacement at over $18,000. Research on the internet reveals that this is a common failure. Since the warranty is out of the time and 3k over the covered range they will do absolutely nothing to remedy the issue. The sticker price on the Escape Titanium is over $37,000.

- Manchester, MO, USA

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, the vehicle started and was idling rough, with white smoke coming from the exhaust. The contact stated while driving 65 MPH, the vehicle started to lose motive power. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that coolant had intruded into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure several years ago, and a second engine replacement was needed. The contact researched online and related the failure to the Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 134,000.

- Johnsburg, IL, USA

The contact owns a 2016 Ford Escape. The contact stated that the vehicle experienced rough starts, overheating and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant present inside the engine cylinders and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 96,000.

- Middlebury, IN, USA

The contact owns a 2016 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, with the engine overheating and the message Cylinder Number One Misfire was displayed. The vehicle was taken to the local mechanic who diagnosed that coolant was present inside cylinder #1 and the engine needed to be repaired. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 123,000.

- Albany, KY, USA

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started overheating. The contact pulled over on the side of the road and waited until the vehicle cool down and added coolant to the vehicle. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NTHSA Hotline for assistance. The failure mileage was 130,000.

- Belle Plaine, IA, USA

The contact's daughter owns a 2016 Ford Escape. The contact stated that the vehicle had experienced excessive coolant consumption. Additionally, upon starting the vehicle, the contact's daughter noticed a significant amount of smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that that there was coolant intrusion into the cylinders and the head gasket had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2375. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

- Columbus, TX, USA

The contact owns a 2016 Ford Escape. The contact stated while his wife was driving approximately 35 MPH and accelerating to highway speeds, the vehicle started to overheat. The contact stated that the high engine temperature warning light was displayed on the instrument panel. The contact stated that coolant was added, and the vehicle was able to be driven to the intended destination. The vehicle was turned off and was unable to be restarted. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

- Lynn, MA, USA

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 MPH, the message "Transmission Fault - Service Now" was displayed and the vehicle lost motive power. The vehicle was later towed to the local dealer who diagnosed that engine coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously serviced for the same failure and the transmission and engine was replaced. The failure mileage was 100,000.

- Des Moines, IA, USA

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, or while starting the vehicle, the vehicle would shudder and shake. The contact stated the shaking was intermittent but became constant. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into cylinder #2, and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

- Port Washington, WI, USA

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a coolant intrusion into the engine cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

- Cleveland, OH, USA

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 55 MPH, the vehicle started to emit white smoke from underneath the hood and into the cabin of the vehicle. The contact pulled off the road and turned off the vehicle and opened the hood. The contact saw that coolant had spilled onto the engine. The contact stated that the temperature gauge had been moving from hot to cold randomly. The contact restarted the vehicle however, the overheating and smoke returned. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

- Hamlin, NY, USA

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 10 MPH, the engine started to sputter and the vehicle almost stalled. The contact stopped and placed the vehicle into park (P). The contact stated that the check engine light was illuminated. The contact stated that the failure had been intermittent at first but gradually became constant. Additionally, the contact stated that white smoke was coming from the exhaust. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into an engine cylinder. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 157,000. The contact stated that the vehicle was repaired by their local dealer but within two to three weeks, the transmission went out again. The vehicle was returned to the dealer for an oil leak caused by the repair.

- North Baltimore, OH, USA

The contact owns a 2016 Ford Escape. The contact stated that the coolant level was low every week and that coolant had to be added frequently. The vehicle was taken to an independent mechanic, and he stated that there was leak in the water pump and that the water pump needed to be replaced. The vehicle was taken to the dealer for a diagnosis, and they stated that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 95,000.

- Carrollton, GA, USA

The contact owns a 2016 Ford Escape. The contact stated that the vehicle had experienced rough starting. Upon inspection, it was discovered that the engine coolant was very low. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that coolant was present inside engine cylinders #3 and #4. Additionally, the head gasket was blown. The engine gasket was replaced however, later the failure recurred. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 56,538.

- Willis, TX, USA

FORD 04/29/22: Brought my 2016 Ford Escape Titanium to dealership in Bremerton, WA when engine light was on and engine began shuddering on a cold start. Mechanic found P034 for a #4 engine miss. Removed #4 plug & found some buildup on coil boot. Replaced plugs  coil boot. Installed SP550 spark plug, CB5Z 124402 A boot, ignition wire prot, replaced spark plugs and 2 worn coil boots. Completed fuel induction service & installed 201 fuel injection cleaner. Total: $1,097.31 05/13/22: Return to dealership to report engine light on again & intermittent shudder on cold start. Mechanic found P304 present. Passed relative compression test. After cold starting vehicle for a few days, mechanic verified reported concern. Pressure tested cooling system, removed #4 spark plug. Using bore scope, found coolant seeping into cylinder. Recommended engine replacement due to coolant intrusion into cylinder. Dealership submitting to Ford for good will. Awaiting response. Mileage: 51,158 Service manager informed me my car was -??safe to drive-??

- Port Orchard, WA, USA