The contact owns a 2016 Ford Escape. The contact stated while driving at 5 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was misfiring. Additionally, the independent mechanic diagnosed that cylinder #2 and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where cylinder #2 was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic where it was diagnosed that coolant was leaking into cylinder #2 and the engine needed to be replaced. The independent mechanic informed the contact that it was a manufactured defect. The vehicle was being taken to a third independent mechanic for engine replacement. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they were aware of the failure; however, they could not assist as the VIN was not included in a recall regarding the failure. The failure mileage was approximately 61,000.

- Tickfaw, LA, USA