9.3
really awful- Typical Repair Cost:
- $200
- Average Mileage:
- 44,550 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (3 reports)
Like so many others, my steering assist failed while I was driving. The dash info showed a message when it happened, saying service required, but there was no warning. It didn't go to a manual-like steering ability - it required all the strength I had to turn the wheel to get to safety.
I know there are recalls for other Ford years and models, and I cannot believe this has not been recalled yet. Very dangerous, if driving in traffic or highway speeds.
I just took it to the dealership (the only place that can service this problem), so I will find out what their "solution" is, and how much it will cost me, soon. I read that there have been repeated widespread complaints, and that Ford has Ignored or Covered up the problem. Life threatening.
- Karen C., Kerrville, US
Went on day trip car worked fine. Stopped for about 15 minutes got in and had no power steering. had to drive 60 to 100 miles without assist.
- Tom W., La Crosse, WI, US
I left home early afternoon to go to work, it was a really cold morning ( -40C ), after I stopped for 5 minutes to get a coffee I got back in the car and started it. It showed " STEERING ASSIST FAULT " on the dash.
Had a really hard time taking it to the dealership, luckily it's only a couple of Kms away. This was on a Friday so I had to leave the car for the weekend. They called me on Monday saying that they couldn't find any errors or system malfunctions. The car was still under warranty but I was still charged. Now fast forward, it happened again a couple of days ago, as leaving work I started the car remotely, again on a really cold day, and when I got in I noticed the same message on the dash. So I turned off the car and started it again, and after running for about a minute the steering returned. I was not aware of any problems or recalls for this kind of problem. One year later, after the first problem, I still only have 53.000 Kms on the vehicle.
- joaom, Edmonton, AB, Canada