The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred with the vehicle experiencing rough starts. The vehicle was taken to the local dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 83,750.

- Bartonville, IL, USA

The contact owns a 2017 Ford Escape. The contact stated that there was an engine misfire while starting the vehicle. The check engine warning light illuminated. The contact turned off the vehicle. The contact stated that a family member inspected the vehicle and noticed that the coolant level was low and that coolant was leaking into the engine. The vehicle was not diagnosed. The contact called the dealer and explained the failure; however, the contact was informed that there was no need for a diagnostic test, due to the failure being a known issue. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

- Vernon, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle hesitated and the contact heard a sputtering sound from the engine. The contact stated that the check engine warning light was illuminated. The contact noticed that she had to refill the coolant reservoir repeatedly. The contact had driven the vehicle to an independent mechanic who diagnosed a misfire in one of the cylinders. The vehicle was not taken to be diagnosed; however, the dealer was contacted and informed the contact that the engine might need to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

- Garner, AR, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. Upon inspection of the vehicle, the contact's husband noticed that the antifreeze smelled like fuel. The vehicle was initially taken to an independent mechanic who discovered that antifreeze had leaked into the engine cylinder. The mechanic also found pieces of the piston inside the oil pan. The mechanic then had the vehicle towed to a dealer where the contact was given an estimate for the cost of a new engine. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 62,000.

- New Castle, PA, USA

Engine developed a coolant leak that irreparably damaged the engine with 72,000 miles. The coolant leak is a known issue and Ford failed to inform consumers or offer a repair. The vehicle is inoperable and still has payments due on the loan.

- Palm Harbor, FL, USA

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the temperature gauge indicated that the engine was hot. Additionally, a warning chime sounded in the vehicle. The next day, the contact stated that the same failure occurred while driving 40 MPH. The vehicle was taken to an independent mechanic and it was discovered that coolant had leaked into the engine cylinders. The contact then drove the vehicle to a dealer where they confirmed the failure and gave him an estimate for a new engine block. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 90,767.

- Woodstock, IL, USA

Ford ECO-Boost 2.0 engine has a cracked block, cylinder head, or blown head gasket at 76,200 miles. Car cut off while driving on the highway and I was almost hit in the rear end when trying to pull over. Engine light confirmed misfire in cylinder 1 and 2. Purcis Ford in Fredericksburg VA has confirmed the engine has water / antifreeze in the cylinders and needs replacement. They explained it's a common problem with this engine.

- Fredericksburg, VA, USA

The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer-??s service department. I was then made aware by the Ford dealer-??s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.

- Tampa, FL, USA

The main issue with the engine is the check engine light comes on prematurely, the coolant leaks into the cylinders, and the engine lacks power. My vehicle is having a cylinder 2 and 4 misfire. Coolant leaks are a big problem! Not only does the leak have to be repaired, but the cylinders also have to be replaced or repaired. my vehicle is a newer ford with vary low mile and has been well managed and taken care of with oil changes and yearly checks and tuneups when necessary. I would have never imagined to run across this issue purchasing a newer vehicle, At a certified ford dealership with less than 29,000 miles on the vehicle. This has affected me in my life so greatly. I need a dependable safe vehicle to drive and when I purchased this vehicle I thought I was getting just that. I had nothing but problems after buying this new vehicle and been having to pay out of pocket to fix it. It-??s been a safety concern driving. I have to drive this vehicle knowing it can stall and the engine smoke up and be damaged at any time. Please look into my concerns for this vehicle. Thank you for taking the time to read this statement. Sincerely, [XXX], Army Veteran, Nurse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lorain, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Upon inspection, the contact noticed that the coolant level was low. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the cylinder wall, causing engine failure. The dealer replaced the engine. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to TSB Number: 20-21000 (Engine and Engine Cooling). The failure mileage was approximately 36,000.

- Midlothian, TX, USA

The contact's partner owns a 2017 Ford Escape. The contact stated that he was with his partner who was driving approximately 45 MPH and the vehicle stalled. The contact's partner was able to pull over to the side of the road while the engine was misfiring. The contact stated that he was able to push the vehicle to an independent mechanic which was nearby. The mechanic diagnosed the vehicle and informed the contact that coolant fluid was leaking into the engine causing the misfire. The mechanic informed the contact that the vehicle should be taken to a dealer. The contact said that the vehicle was towed to a local dealer where it was diagnosed that coolant was leaking into the second cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 147,000 miles.

- Arcadia, FL, USA

The car was overheating so I brought it to the dealership to have it looked at. I was informed that there was coolant leaking into one of the engine cylinders causing the car to overheat with the possibility of it even catching on fire.

- Medway, MA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact-??s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.

- Oakland, CA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 55 mph, the vehicle overheated with the check engine warning light illuminated. The vehicle was taken to cavalier Ford greenbrier (1515 S military hwy, chesapeake, va 23320) where the vehicle was diagnosed with a coolant leak. The repair was still pending. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 48,000.

- Norfolk, VA, USA