Technical Service Bulletins (TSBs) for the 2017 Escape are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    • TSB #SSM 46259

      Date Announced:
      DEC 12, 2016
      NHTSA ID:
      #10094619

      2017 ESCAPES EQUIPPED WITH 301A TECHNOLOGY PACKAGE HAVE THE LANE KEEPING SYSTEM FEATURE. IF A CUSTOMER HAS A STEERING PULL OR VEHICLE DRIFT CONCERN AND THE VEHICLE IS EQUIPPED WITH THE LANE KEEPING SYSTEM, ENSURE THAT THE CUSTOMER IS ... Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    SUSPENSION

    • TSB #SSM 47858

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10156588

      Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). Read More »

    • TSB #SSM 47416

      Date Announced:
      JUL 18, 2018
      NHTSA ID:
      #10144210

      Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). Read More »

    • TSB #SSM 46495

      Date Announced:
      MAR 28, 2017
      NHTSA ID:
      #10100517

      SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING ... Read More »

    • TSB #SSM 45962

      Date Announced:
      AUG 02, 2016
      NHTSA ID:
      #10092381

      2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. Read More »

    SUSPENSION:REAR

    • TSB #SSM 47858

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10156588

      Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). Read More »

    BRAKES (PWS)

    • TSB #SSM 51261

      Date Announced:
      DEC 16, 2022
      NHTSA ID:
      #10228876

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    • TSB #SSM 46330

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095179

      SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH A 1.6L/1.5L AWD OR A 2.0L FWD/AWD BUILT ON OR BEFORE 19-NOV-2016 MAY EXHIBIT FRONT BRAKE SQUEAL WHEN APPLYING THE BRAKES. Read More »

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10090681

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10091151

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    • TSB #SSM 45892

      Date Announced:
      JUN 23, 2016
      NHTSA ID:
      #10091144

      2016-2017 ESCAPE - FRONT BRAKE SQUEAL WHILE BRAKING Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 51120

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10222788

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    • TSB #SSM 46061

      Date Announced:
      SEP 09, 2016
      NHTSA ID:
      #10109060

      Some 2016-2017 Escape vehicles equipped with a 1.6L/1.5L AWD or a 2.0L FWD/AWD may exhibit front brake squeal when applying the brakes. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #SSM 50064

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201034

      Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

    • TSB #TSB 17-0040

      Date Announced:
      APR 20, 2017
      NHTSA ID:
      #10108995

      Some 2017 Escape vehicles equipped with 17 inch wheels built on or before 10-October-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (DTCs) C1034, C1A43, C2005, C2007, C2008 and/or U2002. Read More »

    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #SSM 46233

      Date Announced:
      DEC 02, 2016
      NHTSA ID:
      #10094606

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH 17 INCH WHEELS BUILT ON OR BEFORE 10-OCT-2016 MAY EXHIBIT AN ELECTRIC PARK BRAKE WARNING WITH DIAGNOSTIC TROUBLE CODES (DTCS) C1034, C1A43, C2005, C2007, C2008 AND/OR U2002. Read More »

    SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

    • TSB #TSB 17-0040

      Date Announced:
      APR 20, 2017
      NHTSA ID:
      #10108995

      Some 2017 Escape vehicles equipped with 17 inch wheels built on or before 10-October-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (DTCs) C1034, C1A43, C2005, C2007, C2008 and/or U2002. Read More »

    • TSB #TSB 17-0005

      Date Announced:
      JAN 13, 2017
      NHTSA ID:
      #10095126

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH 17 INCH WHEELS BUILT ON OR BEFORE 10-OCTOBER-2016 MAY EXHIBIT AN ILLUMINATED ELECTRIC PARK BRAKE WARNING INDICATOR WITH DIAGNOSTIC TROUBLE CODES (DTCS) C1034, C1A43, C2005, C2007, C2008 AND/OR U2002. Read More »

    PARKING BRAKE

    • TSB #TSB 17-0040

      Date Announced:
      APR 20, 2017
      NHTSA ID:
      #10108995

      Some 2017 Escape vehicles equipped with 17 inch wheels built on or before 10-October-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (DTCs) C1034, C1A43, C2005, C2007, C2008 and/or U2002. Read More »

    ENGINE (PWS)

    • TSB #SSM 48895

      Date Announced:
      JUN 15, 2020
      NHTSA ID:
      #10176943

      Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #SSM 47704

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153945

      Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »

    • TSB #TSB 18-2255

      Date Announced:
      AUG 23, 2018
      NHTSA ID:
      #10144919

      Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #tsb18-2193

      Date Announced:
      JUL 04, 2018
      NHTSA ID:
      #10144186

      This article supersedes TSB 16-0107 to update the Service Procedure. Some 2017 Escape vehicles equipped with an auto start/stop system and built on or before 18-May-2016 may exhibit DTC P1935 stored in the powertrain control module (PCM) ... Read More »

    • TSB #SSM 47397

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10144199

      Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function ... Read More »

    • TSB #SSM 47043

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140333

      Some 2017 Escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. The concern can occur at a stop where the vehicle will perform an auto stop/start event. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #17-2236

      Date Announced:
      NOV 14, 2017
      NHTSA ID:
      #10127402

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 1-Feb-2017 may exhibit an illuminated MIL with DTC P051B. Read More »

    • TSB #SSM 46816

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119671

      2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser ... Read More »

    • TSB #TSB 17-2076

      Date Announced:
      APR 28, 2017
      NHTSA ID:
      #10109003

      Some 2017 Escape/Fusion vehicles equipped with a 2.5L engine and built on or before 2-Feb-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0300 and/or P0316 stored in the powertrain ... Read More »

    • TSB #SSM 46525

      Date Announced:
      APR 13, 2017
      NHTSA ID:
      #10109013

      Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Read More »

    • TSB #TSB 17-0034

      Date Announced:
      MAR 21, 2017
      NHTSA ID:
      #10099087

      SOME 2013-2017 ESCAPE VEHICLES BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT A NOISE AND/OR VIBRATION FROM THE CLIMATE CONTROL BLOWER MOTOR WITH OR WITHOUT A LACK OF AIRFLOW FROM PANEL REGISTERS AND MAY ALSO HAVE AN ODOR. Read More »

    • TSB #SSM 46295

      Date Announced:
      JAN 10, 2017
      NHTSA ID:
      #10095154

      TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »

    • TSB #SSM 46281

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10094643

      SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »

    • TSB #TSB 16-0132

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109050

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 9-Jun-2016 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0455 and/or P144C stored in the ... Read More »

    • TSB #TSB 16-0130

      Date Announced:
      SEP 26, 2016
      NHTSA ID:
      #10109048

      Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #TSB 16-0114

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109032

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    • TSB #TSB 16-0115

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109033

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine, built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost ... Read More »

    • TSB #TSB 16-0116

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109034

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in ... Read More »

    • TSB #16B31

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10091459

      CUSTOMER SATISFACTION PROGRAM 16B31: CERTAIN 2017 MODEL YEAR ESCAPE VEHICLES EQUIPPED WITH A 1.5L ENGINE - POWERTRAIN CONTROL MODULE REPROGRAMMING Read More »

    • TSB #SSM 45942

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10091431

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GTDI ENGINE MAY EXHIBIT A TIMING BELT SAW OR CHIRP TYPE NOISE AT IDLE WHILE THE VEHICLE IS IN TRANSPORT MODE. Read More »

    • TSB #TSB-16-0086

      Date Announced:
      MAY 24, 2016
      NHTSA ID:
      #10078974

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 5/11/2016 MAY EXHIBIT DIAGNOSTIC TROUBLE CODE (DTC) P164C STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY WITH ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 51409

      Date Announced:
      MAR 02, 2023
      NHTSA ID:
      #10233681

      Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. Read More »

    • TSB #TSB 22-2322

      Date Announced:
      AUG 15, 2022
      NHTSA ID:
      #10218621

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #TSB 22-2229

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10214126

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #19B37-S4

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213728

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »

    • TSB #21N12

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213732

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine ??A?A? Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1. Read More »

    • TSB #19B37

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10214128

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Read More »

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2134

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210392

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 50439

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207136

      Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. Read More »

    • TSB #TSB 21-2269

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201614

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 49596

      Date Announced:
      FEB 18, 2021
      NHTSA ID:
      #10188003

      Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #19B37-S3

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176008

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    • TSB #TSB 20-2100

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174400

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #19B37-S1

      Date Announced:
      JAN 21, 2020
      NHTSA ID:
      #10171011

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    • TSB #TSB 19-2346

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169807

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2375

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10169884

      This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #TSB 19-2139

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168739

      Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1. Read More »

    • TSB #TSB 19-2347

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168763

      Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 48150

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164599

      Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. Read More »

    • TSB #SSM 48106

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163592

      Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Read More »

    • TSB #TSB 19-2208

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162071

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2172

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10162062

      Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB19-2171

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10160819

      Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control ... Read More »

    • TSB #SSM 47972

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10160883

      Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Read More »

    • TSB #SSM 47849

      Date Announced:
      MAR 07, 2019
      NHTSA ID:
      #10156569

      Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »

    • TSB #SSM 47625

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10148741

      Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »

    • TSB #SSM 47462

      Date Announced:
      AUG 13, 2018
      NHTSA ID:
      #10144937

      2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Read More »

    • TSB #SSM 47231

      Date Announced:
      APR 11, 2018
      NHTSA ID:
      #10137132

      Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »

    • TSB #SSM 47204

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137115

      Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. Read More »

    • TSB #SSM 47187

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10137105

      Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. Read More »

    • TSB #SSM 47043

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10138534

      Some 2017 Escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. The concern can occur at a stop where the vehicle will perform an auto stop/start event. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10138516

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    • TSB #TSB 16-0132

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109050

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 9-Jun-2016 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0455 and/or P144C stored in the ... Read More »

    • TSB #TSB 16-0130

      Date Announced:
      SEP 26, 2016
      NHTSA ID:
      #10109048

      Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #TSB 16-0114

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109032

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    • TSB #TSB 16-0115

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109033

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine, built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost ... Read More »

    • TSB #TSB 16-0116

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109034

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #TSB 16-0150

      Date Announced:
      NOV 02, 2016
      NHTSA ID:
      #10095958

      SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND AN ILLUMINATED MIL IF DIAGNOSTIC TROUBLE CODES (DTCS) P0217, P300, ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #18M02

      Date Announced:
      JUN 13, 2018
      NHTSA ID:
      #10143113

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SSM 46525

      Date Announced:
      APR 13, 2017
      NHTSA ID:
      #10109013

      Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Read More »

    POWER TRAIN

    • TSB #TSB 22-2066

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210730

      Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »

    • TSB #TSB 21-2152

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194434

      Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »

    • TSB #TSB 21-2033

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10189767

      Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »

    • TSB #TSB 20-2165

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10175893

      Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »

    • TSB #SSM 48725

      Date Announced:
      APR 03, 2020
      NHTSA ID:
      #10174407

      2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #19B37

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10169989

      Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »

    • TSB #TSB 19-2347

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168763

      Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »

    • TSB #TS 19-2348

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168765

      Some 2017 Escape equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47180

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10137104

      Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a misfire, lack of power, no start and/or illuminated MIL with diagnostic trouble codes (DTCs) P0351, P0352, P0353 and/or P0354 stored in the powertrain control ... Read More »

    • TSB #SSM 46466

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10100082

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #SSM 46266

      Date Announced:
      DEC 14, 2016
      NHTSA ID:
      #10094625

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #SSM 45926

      Date Announced:
      JUL 13, 2016
      NHTSA ID:
      #10091272

      2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #19B37-S3

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176008

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    • TSB #SSM 47170

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137101

      Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #TSB 21-2269

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201614

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 48895

      Date Announced:
      JUN 15, 2020
      NHTSA ID:
      #10176943

      Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »

    • TSB #TSB 18-2246

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144913

      Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Read More »

    • TSB #TSB 18-2247

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144914

      Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1 Feb 2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Read More »

    • TSB #tsb18-2210

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10144191

      Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »

    • TSB #tsb18-2178

      Date Announced:
      JUL 04, 2018
      NHTSA ID:
      #10144180

      Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Read More »

    • TSB #tsb18-2193

      Date Announced:
      JUL 04, 2018
      NHTSA ID:
      #10144186

      This article supersedes TSB 16-0107 to update the Service Procedure. Some 2017 Escape vehicles equipped with an auto start/stop system and built on or before 18-May-2016 may exhibit DTC P1935 stored in the powertrain control module (PCM) ... Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    • TSB #SSM 46266

      Date Announced:
      DEC 14, 2016
      NHTSA ID:
      #10094625

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #TSB16-0107

      Date Announced:
      AUG 15, 2016
      NHTSA ID:
      #10092369

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L OR 2.0L ENGINE AND THE AUTO START STOP SYSTEM, BUILT ON OR BEFORE 5/18/2016, MAY EXHIBIT FALSE DTC P1935(BRAKE SWITCH/SENSOR SIGNAL) AND/OR P061E(INTERNAL CONTROL MODULE BRAKE SIGNAL ... Read More »

    • TSB #16B31

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10091459

      CUSTOMER SATISFACTION PROGRAM 16B31: CERTAIN 2017 MODEL YEAR ESCAPE VEHICLES EQUIPPED WITH A 1.5L ENGINE - POWERTRAIN CONTROL MODULE REPROGRAMMING Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #19B37-S4

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213728

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50873

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214832

      Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2175

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198605

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #TSB 21-2077

      Date Announced:
      MAR 18, 2021
      NHTSA ID:
      #10189785

      Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »

    • TSB #SSM 49084

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179334

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48895

      Date Announced:
      JUN 15, 2020
      NHTSA ID:
      #10176943

      Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #19B37-S2

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171957

      Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Read More »

    • TSB #SSM 48558

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10172019

      SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via ... Read More »

    • TSB #19B37

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10169989

      Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »

    • TSB #TS 19-2348

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168765

      Some 2017 Escape equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 48340

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168810

      Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »

    • TSB #SSM 48335

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168796

      Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »

    • TSB #SSM 48316

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168794

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48260

      Date Announced:
      OCT 14, 2019
      NHTSA ID:
      #10167226

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 48123

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10164497

      For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »

    • TSB #SSM 48053

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162087

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47875

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10156594

      Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47784

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10155559

      Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »

    • TSB #SSM 47784

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10156871

      Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »

    • TSB #SSM 47748

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153968

      Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    • TSB #SSM 47703

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153944

      Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »

    • TSB #SSM 47575

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148724

      Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in ... Read More »

    • TSB #SSM 47538

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10149770

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. Read More »

    • TSB #SSM 47513

      Date Announced:
      SEP 11, 2018
      NHTSA ID:
      #10149756

      Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on 28-Jul-2016 and through 23-Aug-2018 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system ... Read More »

    • TSB #SSM 47508

      Date Announced:
      SEP 10, 2018
      NHTSA ID:
      #10149754

      Some 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. Read More »

    • TSB #TSB 18-2246

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144913

      Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Read More »

    • TSB #TSB 18-2247

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144914

      Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1 Feb 2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 47467

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144939

      Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in ... Read More »

    • TSB #SSM 47470

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144942

      Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC ... Read More »

    • TSB #SSM 47471

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144943

      Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol ... Read More »

    • TSB #SSM 47444

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144930

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    • TSB #SSM 47424

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144213

      Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. Read More »

    • TSB #tsb18-2210

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10144191

      Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »

    • TSB #tsb18-2178

      Date Announced:
      JUL 04, 2018
      NHTSA ID:
      #10144180

      Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Read More »

    • TSB #tsb18-2193

      Date Announced:
      JUL 04, 2018
      NHTSA ID:
      #10144186

      This article supersedes TSB 16-0107 to update the Service Procedure. Some 2017 Escape vehicles equipped with an auto start/stop system and built on or before 18-May-2016 may exhibit DTC P1935 stored in the powertrain control module (PCM) ... Read More »

    • TSB #SSM 47397

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10144199

      Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function ... Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47228

      Date Announced:
      APR 10, 2018
      NHTSA ID:
      #10137129

      Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Read More »

    • TSB #TSB18-2099

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10137077

      Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. Read More »

    • TSB #SSM 47167

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10137100

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47155

      Date Announced:
      MAR 14, 2018
      NHTSA ID:
      #10137093

      Some 2017 Escape and Focus vehicles may experience a message during key programing that states "Back End Server Failed". Read More »

    • TSB #SSM 47084

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10136600

      Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46933

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127419

      Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and ... Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    • TSB #SSM 46875

      Date Announced:
      OCT 19, 2017
      NHTSA ID:
      #10125083

      Some 2017 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 46822

      Date Announced:
      SEP 18, 2017
      NHTSA ID:
      #10119673

      Some 2017-2018 Escape/MKC and 2017 Edge vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection(GTDI) engines may exhibit illuminated malfunction indicator light(MIL) with DTC P04DB(crankcase ventilation system disconnected) ... Read More »

    • TSB #SSM 46825

      Date Announced:
      SEP 18, 2017
      NHTSA ID:
      #10119676

      Some 2016-2017 Escape vehicles built on or before 01-Apr-2017 may exhibit a concern with the OAT reading inaccurate and/or the A/C inoperative. This may be due to water in connector C134(20 pin) in the left front fender apron. Read More »

    • TSB #SSM 46411

      Date Announced:
      FEB 23, 2017
      NHTSA ID:
      #10095856

      SOME 2017 MKC VEHICLES EQUIPPED WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE VEHICLES WITH A SONY AUDIO SYSTEM BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. Read More »

    • TSB #SSM 46312

      Date Announced:
      JAN 18, 2017
      NHTSA ID:
      #10095165

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH SYNC CONNECT AND ORDERED WITH A FORD ORIGINAL ACCESSORY(FOA)/FACTORY INVOICED ACCESSORY (FIA)REMOTE START SYSTEM MAY EXHIBIT A CONCERN THAT THE ENGINE CANNOT BE REMOTE STARTED USING THE FORDPASS ... Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    • TSB #SSM 46011

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10092555

      SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. Read More »

    • TSB #SSM 45968

      Date Announced:
      AUG 03, 2016
      NHTSA ID:
      #10092402

      SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC ... Read More »

    • TSB #SSM 45962

      Date Announced:
      AUG 02, 2016
      NHTSA ID:
      #10092381

      2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. Read More »

    • TSB #SSM 45917

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091230

      SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    • TSB #SSM 45893

      Date Announced:
      JUN 23, 2016
      NHTSA ID:
      #10091145

      2017 ESCAPE - EMTC - FORD ORIGINAL ACCESSORY/FACTORY INVOICED ACCESSORY (FIA) REMOTE START - UNABLE TO ENABLE HVAC MODULE SETTINGS DURING KIT INSTALLATION Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM 46486

      Date Announced:
      MAR 23, 2017
      NHTSA ID:
      #10100508

      SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. Read More »

    • TSB #SSM 46333

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095204

      SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #SSM 47084

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10136600

      Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. Read More »

    • TSB #SSM 46396

      Date Announced:
      FEB 21, 2017
      NHTSA ID:
      #10095846

      SOME 2017 ESCAPE VEHICLES WITH ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) AND FORD ORIGINAL ACCESSORY OR FIA SCALABLE REMOTE START SYSTEMS MAY EXHIBIT A CONCERN OF THE LAST USER SETTING OF THE HEATING VENTILATION AND AIR CONDITIONING ... Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #SSM 47086

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10136602

      Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine and built on or before 24-Jan-2018 may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, ... Read More »

    ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

    • TSB #SSM 47784

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10156871

      Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »

    ELECTRICAL SYSTEM:IGNITION:MODULE

    • TSB #TSB 17-0066

      Date Announced:
      SEP 22, 2017
      NHTSA ID:
      #10119659

      Some 2017-2018 Escape and MKC vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 18-Sep-2017 may exhibit a MIL illuminated with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #TSB-20-2031

      Date Announced:
      FEB 17, 2020
      NHTSA ID:
      #10171860

      Some 2017 Escape vehicles built on or before 18-May-2017 may be unable to reset the oil change indicator following the Workshop Manual (WSM), Section 413-01 procedure. Read More »

    • TSB #TSB 17-0027

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10099002

      SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) ... Read More »

    • TSB #TSB 16-0158

      Date Announced:
      DEC 02, 2016
      NHTSA ID:
      #10093865

      SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #TSB 20-2255

      Date Announced:
      AUG 06, 2020
      NHTSA ID:
      #10179117

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #TSB 20-2165

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10175893

      Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »

    • TSB #SSM 47211

      Date Announced:
      APR 04, 2018
      NHTSA ID:
      #10137126

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46848

      Date Announced:
      SEP 28, 2017
      NHTSA ID:
      #10119684

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46834

      Date Announced:
      SEP 21, 2017
      NHTSA ID:
      #10119678

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46813

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119669

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. Read More »

    • TSB #SSM 46702

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115952

      Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. Read More »

    • TSB #TSB-16-0086

      Date Announced:
      MAY 24, 2016
      NHTSA ID:
      #10078974

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 5/11/2016 MAY EXHIBIT DIAGNOSTIC TROUBLE CODE (DTC) P164C STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY WITH ... Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    • TSB #SSM 45962

      Date Announced:
      AUG 02, 2016
      NHTSA ID:
      #10092381

      2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #SSM 46157

      Date Announced:
      OCT 27, 2016
      NHTSA ID:
      #10091125

      ALL 2013-2017 ESCAPE VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #TSB 17-0032

      Date Announced:
      MAR 20, 2017
      NHTSA ID:
      #10099081

      SOME 2017 ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH OPEN ON THE DRIVERS WINDOW ONLY AND BUILT ON OR BEFORE 29-JUL-2016 MAY EXHIBIT INOPERATIVE FRONT POWER WINDOWS DUE TO AN OPEN FUSE 15 IN THE RJB. Read More »

    • TSB #SSM 46011

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10092555

      SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #SSM 47678

      Date Announced:
      NOV 21, 2018
      NHTSA ID:
      #10152479

      2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). Read More »

    • TSB #SSM 46331

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095180

      2017 ESCAPE VEHICLES EQUIPPED WITH POWER ROOF OPENING PANEL BUILT ON 06-JUN-2016 AND THROUGH 03-DEC-2016 HAVE A CHANGE TO THE INITIALIZATION PROCEDURE FOR BOTH THE ROOF OPENING PANEL AND THE SHIELD(SUNSHADE). Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #TSB17-2119

      Date Announced:
      JUL 07, 2017
      NHTSA ID:
      #10115944

      Some 2017 Escape vehicles built on or before 1-Dec-2016 may exhibit a wind and/or whistle noise from the exterior mirror(s) at highway speed. Follow the Service Procedure steps to correct the condition. Read More »

    SEAT BELTS

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    • TSB #TSB 19-2056

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10156484

      Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »

    • TSB #TSB 19-2057

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10156485

      Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. Read More »

    • TSB #17-2218

      Date Announced:
      NOV 03, 2017
      NHTSA ID:
      #10127394

      Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #SSM-45797

      Date Announced:
      MAY 04, 2016
      NHTSA ID:
      #10078979

      DRIVE MINIMUM 15 MILES BEFORE DIAGNOSING TIRE VIBRATIONS Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #TSB 19-2056

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10156484

      Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »

    • TSB #TSB 19-2057

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10156485

      Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. Read More »

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    • TSB #TSB18-2099

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10137077

      Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. Read More »

    • TSB #SSM-45838

      Date Announced:
      AUG 31, 2016
      NHTSA ID:
      #10079006

      INOPERATIVE HANDS-FREE LIFTGATE AFTER ADDITION OF TRAILER HITCH Read More »

    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    VEHICLE SPEED CONTROL:CRUISE CONTROL

    • TSB #TSB 16-0115

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109033

      Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine, built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost ... Read More »

    TIRES

    • TSB #TSB 18-2331

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152457

      Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »

    • TSB #SSM 47634

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152463

      Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a ... Read More »

    • TSB #tsb17-2207

      Date Announced:
      OCT 20, 2017
      NHTSA ID:
      #10125067

      Some 2017-2018 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »

    • TSB #SSM-45797

      Date Announced:
      MAY 04, 2016
      NHTSA ID:
      #10078979

      DRIVE MINIMUM 15 MILES BEFORE DIAGNOSING TIRE VIBRATIONS Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10091003

      SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. Read More »

    WHEELS

    • TSB #TSB 18-2331

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152457

      Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »

    TRAILER HITCHES

    • TSB #SSM 48335

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168796

      Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    • TSB #SSM-45838

      Date Announced:
      AUG 31, 2016
      NHTSA ID:
      #10079006

      INOPERATIVE HANDS-FREE LIFTGATE AFTER ADDITION OF TRAILER HITCH Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47228

      Date Announced:
      APR 10, 2018
      NHTSA ID:
      #10137129

      Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Read More »

    LANE DEPARTURE

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SSM 47784

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10156871

      Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #SSM 46862

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125080

      Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. Read More »

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM 50726

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210816

      Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    EQUIPMENT

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2134

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210392

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #TSB 21-2152

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194434

      Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47575

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148724

      Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in ... Read More »

    • TSB #SSM 47519

      Date Announced:
      SEP 13, 2018
      NHTSA ID:
      #10149759

      Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 ... Read More »

    • TSB #SSM 47470

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144942

      Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC ... Read More »

    • TSB #SSM 47416

      Date Announced:
      JUL 18, 2018
      NHTSA ID:
      #10144210

      Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47201

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137113

      Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140323

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46933

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127419

      Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and ... Read More »

    • TSB #TSB 17-2076

      Date Announced:
      APR 28, 2017
      NHTSA ID:
      #10109003

      Some 2017 Escape/Fusion vehicles equipped with a 2.5L engine and built on or before 2-Feb-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0300 and/or P0316 stored in the powertrain ... Read More »

    • TSB #SSM 46333

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095204

      SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »

    • TSB #SSM 46170

      Date Announced:
      NOV 02, 2016
      NHTSA ID:
      #10095968

      2013-2017 ESCAPE VEHICLES EQUIPPED WITH MOONROOF EXHIBIT A SMALL VENT OPENING POSITION OF 5 MM. THIS IS THE NORMAL VENT POSITION FOR OPTIMAL NVH/WINDNOISE QUALITIES. Read More »

    • TSB #SSM 46158

      Date Announced:
      OCT 27, 2016
      NHTSA ID:
      #10091126

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #TSB 16-0142

      Date Announced:
      OCT 12, 2016
      NHTSA ID:
      #10090507

      SOME 2017 ESCAPE VEHICLES MAY EXHIBIT A VIBRATION AT HIGHWAY SPEEDS ABOVE 80 KM/H (50 MPH) WHICH MAY BE ATTRIBUTED TO SHORT TERM FLAT SPOTTING IN THE TIRES. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. Read More »

    • TSB #SSM 46061

      Date Announced:
      SEP 09, 2016
      NHTSA ID:
      #10109060

      Some 2016-2017 Escape vehicles equipped with a 1.6L/1.5L AWD or a 2.0L FWD/AWD may exhibit front brake squeal when applying the brakes. Read More »

    • TSB #SSM 46011

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10092555

      SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    • TSB #SSM 45893

      Date Announced:
      JUN 23, 2016
      NHTSA ID:
      #10091145

      2017 ESCAPE - EMTC - FORD ORIGINAL ACCESSORY/FACTORY INVOICED ACCESSORY (FIA) REMOTE START - UNABLE TO ENABLE HVAC MODULE SETTINGS DURING KIT INSTALLATION Read More »

    • TSB #SSM-45806

      Date Announced:
      MAY 06, 2016
      NHTSA ID:
      #10078983

      SIRIUS SATELLITE RADIO - AUDIO CUTS OUT/NO SIGNAL Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10138533

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47040

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10140331

      Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10138524

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140323

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 46930

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127417

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 46861

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125079

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    • TSB #SSM 47187

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10137105

      Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47080

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136597

      2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. Read More »

    • TSB #SSM 47040

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10138532

      Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 47040

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10140331

      Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 46875

      Date Announced:
      OCT 19, 2017
      NHTSA ID:
      #10125083

      Some 2017 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 46854

      Date Announced:
      OCT 04, 2017
      NHTSA ID:
      #10125074

      Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Read More »

    • TSB #SSM 46151

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10090990

      SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. Read More »

    • TSB #SSM 46154

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10091101

      SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH SIRIUS SATELLITE RADIO BUILT ON OR BEFORE 8/21/2106 MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RADIO DISPLAYS A NO SIGNAL MESSAGE WHILE DRIVING IN OPEN SKY CONDITIONS ... Read More »

    • TSB #SSM 46097

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109075

      Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46860

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125078

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 45917

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091230

      SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #SSM 47704

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153945

      Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »

    • TSB #SSM 47703

      Date Announced:
      DEC 10, 2018
      NHTSA ID:
      #10153944

      Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »

    • TSB #SSM 47335

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143080

      Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. Read More »

    • TSB #TSB 17-0028

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10099073

      SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND AN ODOMETER READING 16,000 KM (10,000 MILES) OR ABOVE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND MAY ALSO ... Read More »

    • TSB #SSM 46450

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10099458

      SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »

    • TSB #SSM 46438

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10099451

      SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3. Read More »

    • TSB #SSM-45809

      Date Announced:
      MAY 09, 2016
      NHTSA ID:
      #10078984

      SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00 Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TSB 21-2152

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194434

      Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46703

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115953

      Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Read More »

    • TSB #TSB 17-0034

      Date Announced:
      MAR 21, 2017
      NHTSA ID:
      #10099087

      SOME 2013-2017 ESCAPE VEHICLES BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT A NOISE AND/OR VIBRATION FROM THE CLIMATE CONTROL BLOWER MOTOR WITH OR WITHOUT A LACK OF AIRFLOW FROM PANEL REGISTERS AND MAY ALSO HAVE AN ODOR. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47335

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143080

      Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. Read More »

    • TSB #SSM 46875

      Date Announced:
      OCT 19, 2017
      NHTSA ID:
      #10125083

      Some 2017 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Read More »

    • TSB #SSM 46825

      Date Announced:
      SEP 18, 2017
      NHTSA ID:
      #10119676

      Some 2016-2017 Escape vehicles built on or before 01-Apr-2017 may exhibit a concern with the OAT reading inaccurate and/or the A/C inoperative. This may be due to water in connector C134(20 pin) in the left front fender apron. Read More »

    • TSB #SSM 46472

      Date Announced:
      MAR 17, 2017
      NHTSA ID:
      #10100084

      SOME 2017 ESCAPE VEHICLES WITH ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) AND FORD ORIGINAL ACCESSORY OR FIA SCALABLE REMOTE START SYSTEMS MAY EXHIBIT A CONCERN OF THE AIR DISTRIBUTION AND TEMPERATURE CONTROLS BECOMING LOCKED AFTER 5 ... Read More »

    • TSB #SSM 46396

      Date Announced:
      FEB 21, 2017
      NHTSA ID:
      #10095846

      SOME 2017 ESCAPE VEHICLES WITH ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) AND FORD ORIGINAL ACCESSORY OR FIA SCALABLE REMOTE START SYSTEMS MAY EXHIBIT A CONCERN OF THE LAST USER SETTING OF THE HEATING VENTILATION AND AIR CONDITIONING ... Read More »

    • TSB #SSM-45868

      Date Announced:
      JUN 07, 2016
      NHTSA ID:
      #10081012

      2016-2017 ESCAPE/MKC - LACK OF A/C COOLING DURING PDI CHECK Read More »

    • TSB #SSM-45810

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10078985

      A/C COMPRESSOR LOCKUP - VEHICLES IN STORAGE OR USED INFREQUENTLY Read More »

    UNKNOWN OR OTHER

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #SSM 46110

      Date Announced:
      OCT 05, 2016
      NHTSA ID:
      #10091157

      NO DESCRIPTION AVAILABLE Read More »