Affected Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Date Published
OCT 26, 2016
NHTSA TSB #
10091101
TSB Document
  • Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Ford for this TSB. Call your local Ford dealer's service department & ask for a copy of TSB# SSM 46154.

Summary
SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH SIRIUS SATELLITE RADIO BUILT ON OR BEFORE 8/21/2106 MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RADIO DISPLAYS A NO SIGNAL MESSAGE WHILE DRIVING IN OPEN SKY CONDITIONS IN CERTAIN LOCATIONS IN YOUR AREA. THIS MAY BE DUE TO INTERFERENCE WITH CELLULAR PHONE TOWER SIGNALS. IF A VEHICLE DISPLAYS THIS CONDITION NEAR CELLULAR PHONE TOWERS, REPLACE THE AUDIO UNIT ANTENNA WITH PART NUMBER HJ5Z-18936-BA. REFER TO WORKSHOP MANUAL(WSM), SECTION 415-00 FOR REMOVAL AND INSTALLATION INSTRUCTIONS. USE APPLICABLE LABOR OPERATION(S) IN THE SLTS MANUAL SECTION 11.