I turned from the parking lot intersection in Eagle run shopping center, nw of wendy's, from West to South onto the parking lot road that accesses the w maple rd & birch St intersection. I completed my turn and drove South down the parking lot access road to the w maple & birch St intersection where the traffic light was red. I came to a complete stop to wait for a green light. I stopped a ways back from the median curb of the intersection to allow for turning traffic from the West. Shortly later, while waiting for the light to change, I noticed a vibration of the car and looked at the tachometer which showed 1,200 RPM & rising (600rpm is normal). Immediately the car began to physically lunge forward with increased engine noise so I instinctively placed more pressure on the brake pedal which had no affect. The car's engine was now racing wide open & I had no control of the car's rapidly increasing forward motion. At this point, to avoid a catastrophic accident by being pulled into traffic at the intersection, I steered to the right towards the shoulder hitting the traffic light pole with the brake applied the entire time.

- Omaha, NE, USA

When making a left turn into a parking space in a local shopping center my car accelerated on its own, jumped the curb and hit a tree. The car has been at the dealer for almost 2 weeks. No mechanical problems have been found by the service department. I have been told that I can pick up the car even though Ford Motor Company is keeping the claim open.

- Levittown, PA, USA

I am writing due to my concern about my 2017 Ford Escape. I bought the vehicle new in May 2017. Sept 8th, the engine stopped suddenly when I braked to pull into the parking lot at work..the message on the dash board was : manual start required so I put the car in park and restarted it without difficulty I went to work for the day. At the end of the day I started the vehicle and pulled onto a very busy city street. I drove about 100 feet when I braked and the car shut down again, in traffic. I had the car towed to the dealership. On September 13th I received a call from them that my car was repaired and ready to go. I was reluctant to trust this vehicle I was concerned it was unsafe however I had no choice but to trust in their repair. September 22nd.I am commuting home again the engine completely shuts down when I brake at busy intersection during a rain storm at rush hour it would not restart this was very frightening. I turned on the 4 way flashers so I exited the vehicle, called 911 as I was afraid my vehicle in the middle of the intersection was going to cause a major accident. Cars were blowing horns and swerving to avoid my disabled vehicle. I also contacted my husband as I was close to home. He was able to get the vehicle going by swapping out a fuse and I got it home. The vehicle was once again towed for repair I contacted Ford customer service as I feel this vehicle is defective and unsafe this was the response I received.I understand that you are requesting that Ford Motor Company buy back your 2017 Ford Escape. Regrettably, I must advise you that Ford will not be buying back the vehicle it appears this vehicle does not meet the requirements for a repurchase or replacement under the state guidelines. I have emails and receipts but am not sure how to share them for your purposes.

- Braintree, MA, USA

My check engine light came on at 5:30 pm on 8/11 and, when I got home, my husband saw that the car had been leaking oil and I was low on oil despite the fact that I had an oil change one month prior. While I was driving to the dealership at 10:45 am on 8/12, the car was not accelerating normally and the mpg readings were all over the place. As I was getting off the highway, the car began to lose its ability to accelerate well, the steering wheel began to shake and eventually the car lost the ability to accelerate completely. I was driving through a toll booth at the time the car lost the ability to accelerate so I coasted through and saw a parking lot for toll booth operators. As I was trying to make my way to that parking lot, smoke began to fill the car through the vents. I coasted into the parking lot and shut off the vehicle. I turned off the vehicle and ran out at which point I noticed that there was a fire under the hood of the vehicle and flames were escaping through the grill, under the hood and out the bottom. The state police arrived immediately thereafter and used a fire extinguisher to put out the flames. No warning notice came across the dashboard until the car lost acceleration ability completely at which point the screen said to shift to "P" and manually restart. At that point, however, the car was filling with smoke so I immediately vacated, shut off the vehicle and ran away from the vehicle. I do not know what caused the problem. I have filed an insurance claim and am awaiting contact.

- Glenmont, NY, USA

While driving on a highway the car began to decelerate and I was unable to accelerate. A warning message came on advising me that the auto start/stop was not working and I must put the car in park and and restart the engine. This occurred while on the highway.

- Haymarket, VA, USA

Unintended acceleration when parking at slow speed with eco on. Often seen into garage which is slight incline. Automobile stops moving and any touch of the accelerator causes fast surge requiring very quick braking. Very repeatable under slow conditions. Selling dealer checked vehicle and reported that system operating as designed when auto stop/start is activated. This design is dangerous and the system should not default to engine auto stop activated.

- Apollo Beach, FL, USA