6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,454 miles

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« Read the previous 20 complaints

problem #4

Nov 012019

Escape

  • miles
The contact owns a 2017 Ford Escape. The contact stated that upon inspection of the vehicle, he noticed there was condensation built up inside of the rear passenger's side tail light. Upon a visit to an independent mechanic, the contact was informed that the seal around the tail light was defective. The mechanic also informed him that due to the failure occurring near the gas tank, the defect could potentially lead to a fire. The contact informed the manufacturer of the failure. The manufacturer offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

- Castro Valley, CA, USA

problem #3

Nov 162020

Escape 4-cyl

  • 62,000 miles
TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Van Buren Twp, MI, USA

problem #2

Feb 152019

Escape

  • 20,000 miles
Daylight running lights do not include tail lights. Cars driven at dusk, dawn, or weather conditions when headlights provide added safety are driven with only daylight headlight and no tail lights. Many times cars appear to be diving with no headlights, or lights, only to see they are driving with daylight running lights. Please engage all lights, headlights and tail lights at all times for added safety. Too many times vehicles are driven with what appears to be no tail lights. Daylight running lights with only headlights are dangerous.

- Blue Springs, MO, USA

problem #1

May 222018

Escape 4-cyl

  • 7,900 miles
My wife and I purchased a 2017 Ford Escape, brand new, 6 months ago. We noticed that the brake light plastic cover was fogging over making it hard to see the brake light. After checking with our dealer, mac haik Ford, georgetown, Texas, I was informed that this is normal. Normal" sounds more like a safety concern to me. I was also told that water leaking into the brake light unit was also ?normal.? I can?T imagine allowing water to collect inside an electrical item as important as a brake light and is very strange and very wrong! if it"S fogging up now what will it look like a year from now or even two years. Ford Motor Company made a mistake and they need to replace this brake light unit! it's a safety issue and they know it. [xxx], leander, Texas information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Leander, TX, USA