10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 12,015 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
- Livonia, MI, USA
Rear trail arm bushings are gone on both sides
- Hanover, PA, USA
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that" The car is doing the same thing again and I am afraid to drive it, if it would start. Now, it won't even start. How are they allowed to keep this stuff secret" I know nothing will happen, but the next time this occurs someone could die as it doesn't care where it shuts off.
- Jonesboro , GA, USA
Liftgate trunk won-??t open with key fob or button most times and my things are stuck in there sometimes overnight until it will just magically open.
- Euless, TX, USA
While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.
- Commerce Charter Township, MI, USA
While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get stuck without being able to move with cars coming fast behind me. This could have cause an accident and myself or others could have been harmed. This happened multiple times during one trip. The check engine light came on a few days prior to this incident. The codes were ran for the check engine light and came up for "emissions" issues. The vehicle is currently at Norm Reeves Ford in Cerritos, Ca. They are stating it is a "flywheel issue and pump not properly aligning with the clutch". I am estimated to be charged $4,660 in repairs.
- Burbank, CA, USA
Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.
- Clawson, MI, USA
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
- Denton, TX, USA
Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.
- Point Richmond, CA, USA
transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.
- Winchester, VA, USA
Receiving auto start stop error and vehicle stalls while in drive. -??Shift to P, restart engine-??. Now vehicle will not shift and battery light also comes on.
- Akron, OH, USA
Swollen lug nuts on all tires
- Kansas City, MO, USA
2017 Ford Escape. Consumer writes in regards to vehicle fire. The consumer stated while completing a road trip and pulling into the driveway, the vehicle emitted a puff of smoke and flames from the hood. The consumer was unable to remove the keys, as they were locked in the igntion. The vehicle was a total loss.
- Shelbyville, TN, USA
The contact owns a 2017 Ford Escape. The contact stated that a plastic guard located on the frame of the vehicle would detach and drag on the road pavement at various speeds without warning. The contact had taken the vehicle to a dealer where they initially repaired the defect; however, the failure persisted. The vehicle was taken back to the dealer where they removed the plastic guard but did not replace it. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle has yet to be repaired. The failure mileage was unknown. The contact stated that the part was replaced twice.
- Terrell, TX, USA
My ford escape has experienced premature transmission failure. I bought my 2017 ford escape brand new in 2017 from Ford Southwest in Weatherford, Texas. On 11/19/2021 the ford was getting rpms, but was not accelerating. We were driving on the highway. The escape would not accelerate compromising our safety. We managed to pull to the side of the highway. The car rested and was turned back on, but it would not move. We had to have the car towed to the southwest ford dealership. We had to leave the car there till they could look at it. On 11/23/2021, an employee named Charlie called from southwest ford. He explained there was converter failure damaging the transmission. The transmission needs to be replaced with a new on. Charlie estimated the cost to be $6,000. The 2017 ford escape only has 80,150 miles on it and I am being told that the transmission is damaged and needs to be completely replaced. Ford has known this to be a problem.
- Fort Worth , TX, USA
Paint around windshield column defective and peeling in multiple spots.
- Belleville, MI, USA
Engine cracks due to design and leaks coolant into cylinders, causing engine to misfire. This is a known issue with Ford in the 1.5L ecoboost engine and they refuse to do anything.
- Lansing, MI, USA
Replacement of all swollen lug nuts. And was told the replacement lug nuts would go bad again, wasn-??t offered a safer or better choice for my 2017 escape. This is a sad day for Ford. A family generation of Ford owners. I was told my escape is not safe to drive until this is corrected. Ford manufacturers you can do better very unprofessionally. Sad.
- Lexington , NC, USA
I made a left at the light onto 1100 Town East Blvd and a truck side swipe on the passengers side in the back. The other person failed to stop to exchange information. The glass part of my tail light has been busted.
- Mesquite, TX, USA
- New Orleans, LA, USA