10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
20,129 miles

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« Read the previous 20 complaints

problem #5

Feb 192019

Escape

  • 25,000 miles
Power assisted steering failed while driving around a corner. I started to veer into the on-coming traffic lane and almost collided with an on-coming vehicle. The warning appeared on the dash screen at the same time the power steering stopped working. There was no prior warning.

- Cottage Grove, MN, USA

problem #4

May 102018

Escape

  • 40,600 miles
Issue revolves around exposed steering column near pedals. Column will move as you turn the wheel. My floor mat got tangled in the column simply by shifting causing me to lose steering. This is an extreme hazard, as anything that falls in the pedal well has the potential to cut the steering (including shoe laces, etc). A shroud or cover should be placed as it is on other vehicles including older Escapes. The attached image is directly behind the pedals. This metal shaft will rotate with the steering wheel.

- Apollo, PA, USA

problem #3

Nov 272017

Escape

  • 5,300 miles
While driving on highway at 75 mph ( the speed limit is 75) I wanted to pass a truck when the steering got really tight, at that speed their is no time for plan B. I clipped the back left of the truck with my right front, which put me in a spin and the car rolled a couple times. Which resulted in a total loss. I was rushed to the emergency room and had all kinds of tests and released the next day. My insurance co does not believe me but that's what happened. I read many articles about Ford having problems with prior years of there electronic steering. But on the other hand if it was not for Ford seatbelt and airbag system I would not be here to write this article.

- Tucson, AZ, USA

problem #2

Sep 202017

Escape

  • 10,451 miles
Steering wheel locked up while driving, twice!! first time my 18 year old daughter was driving on a local road and the wheel just locked up and she couldn't steer the car. My son who was with her told her to put her hazards on and shut the car down and restart the car, that worked but had it towed to dealer as none of us were taking a chance it would happen again. The dealer said something cracked in the steering column and they fixed it. This second time, I had the car, thank god, and while trying to pull out of a parking spot, the wheel was completely frozen, again!!! this is completely unacceptable and I put myself and my daughter at risk every time we get behind the wheel!!!

- Cliffside Park, NJ, USA

problem #1

Apr 232017

Escape

  • 1,500 miles
My car was running, but placed in park, and I was running to grab something from my home. After I exited the car, I noticed my car was rolling down my slanted driveway, and I ran to stop it. Unfortunately, the car hit me and ran me over resulting in a broken ankle. I believe the car slipped out of gear while it was running, and reversed down the driveway.

- West Hollywood, CA, USA