The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The check engine warning light returned, and the vehicle was taken back to the dealer. The dealer acknowledged the recall and confirmed that parts were not yet available, and the contact was provided an estimate for a diagnostic test, but the contact declined. The contact stated that the vehicle failed to start after several attempts. An independent mechanic was contacted and confirmed that there was a coolant leak and that coolant might have leaked into the engine. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.

- East Orange, NJ, USA

The contact owns a 2018 Ford Escape. The contact stated that when starting the vehicle, it would vibrate and shake. The starter would fail to successfully start the vehicle intermittently. The vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fail. The engine needed replacement. The failure was related to Service Bulletin NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment) however they were 7,000 miles outside of the mileage limitation to receive the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that they did not meet the requirements of the Service Bulletin. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 92,000.

- Davenport, IA, USA