10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,630 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2018 Ford Escape. The contact stated while her son was driving approximately 30 mph, he began to depress the brake pedal and also attempted to use the emergency brakes but failed to stop the vehicle and rear-ended another vehicle. The contact stated no warning light was illuminated. The contact stated the front driver-side air did deploy. The driver did not sustain major injuries nor sought medical attention. The contact stated the other female driver did sustain unknown injuries and was taken to seek medical attention by an ambulance. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to the insurance towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
- Holden, MA, USA
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.
- Wasilla, AK, USA
This 2018 Ford Escape Titanium has 32,000 miles on is experiencing chronic, substantive defects in the rear powertrain. Specifically, it is having its second replacement rear differential unit (RDU) installed. This means it will have worn out 3 RDU's in 32,000 miles. -Original RDU was replaced at ~23,000 miles and failed ~30,000 miles. Third RDU in vehicle's life is currently being installed. Additionally, this vehicle has already had its Power Transfer Unit (PTU) replaced at 22,000 miles and is now on its third set of rear brake rotors. My contention is that there are serious, substantive defects in the vehicles rear powertrain causing premature wearing of the brakes and potential for serious accidents related to the loss of rear differential control and brake damage.
- Newington, CT, USA
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, she heard an abnormal noise while depressing the brake pedal. The contact stated that the check engine warning light was illuminated for a short period of time. The contact was able to continue driving to her destination at a slow speed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be rebuilt. The vehicle was repaired. The manufacturer had been informed of the failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was 79,334.
- Bethesda, MD, USA
Car with 32000 miles has brakes and rotors worn out and need replacing the same week that long block needs replacing. Is this low quality materials? Confirmed by dealer.
- Hampton, VA, USA
3 different times when I put on the brakes, they just went all the way to the floor without stopping. This happened in a parking lot, exiting my driveway and going down a hill. All 3 times I had just started the car & was only going 5 miles per hour. These incidents occurred randomly, not on the same week.
- Reading, MA, USA
The contact owns a 2018 Ford Escape. The contact stated while approaching an intersection and attempting to depress the brake pedal, the brake pedal extended to the floor and failed to stop in a reasonable amount of time. There was no warning light illuminated. The contact also stated that there was an abnormal sound while the vehicle was idling back to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 19,000.
- Raleigh, NC, USA
I put in a complaint #11414950 and have not received a response. Please update me.
- East Syracuse, NY, USA
I have a 2018 Ford Escape with 13,967 miles.brought it in for an oil change and was told my rear brakes and rotors were totally bad.had it serviced last year and only traveled 7,000 miles.I want to know if there has been a problem reported about these rear brakes.as every mechanic I've talked to can't believe this could happen. I talked to the National Highway Traffic Safety Administration and he said to ask if this has been reported to you.
- East Syracuse, NY, USA
Coming down the freeway in Nevada, it began to feel like we ran over something in the road over and over. There was a shaking in the steering/wheels so felt like it keep hitting bumps in the road. It progressively got worse. We finally realized that it may be the traction control system. When it was turned off, it began to correct. But it turned itself back on by itself.
- Sheridan, CA, USA
At the 32,000 mile routine service the rear brake rotors and pads had to be replaced for, imho, premature wear. Both rear rotors were deeply scored on their outside faces, while the outside pads were worn down their wear slots and the inside pads were hardly worn at all. The service manager said this was normal wear and tear and blamed the uneven wear on dirty pad slide pins. He couldn't account for the deep scoring. My experience over 6 decades of vehicles is that pads should last 40,000 miles and rotors 100,000 miles or more.
- Sleepy Hollow, NY, USA
While driving next to a train, the pre-collision assist will engage and slam on the brakes even with no other cars in the area. This happens daily while driving on the highway (75mph+) going straight. It happens with or without other cars in the area. This has been going on for as long as we have owned the car.
- Colorado Springs, CO, USA
Bought the vehicle on the 24th of April 2018. Had a collision with another vehicle traveling the speed limit of 60 miles an hour. I rear ended the other vehicle after the brakes locked up and I did not stop. The airbags also did not deploy. The entire front end of the vehicle was pushed in due to the collision. It was just considered a total loss and now I don't have a vehicle because of faulty manufacturing.
- Jacksonville, AR, USA
- Altoona, PA, USA