The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

- Schaghticoke, NY, USA

I have 128,000 miles on my 2018 Escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the Escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from Ford Motor Co. about a recall on my Escape for another transmission issue (Ref. Safety Recall Notice 22S43/NHTSA Recall 22V413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until Ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards" If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me $6,200, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem" Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Metamora, MI, USA

The contact called on behalf of his wife who owns a 2018 Ford Escape. The contact stated while his wife was driving at approximately 65 MPH, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact-??s wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.

- Philadelphia, PA, USA

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kalispell, MT, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. The vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. The vehicle was then towed to the contact's residence, where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.

- Gary, IN, USA

6 Speed Powershift transmission burnt up without giving any codes or warning lights. Vehicle had started making a low whine noise at 10,000 miles which Dealership technicians claimed not to hear. At 50,000 miles took vehicle into Dealership because noise became very loud and popping noise from front end, report was transmission had failed and burnt up. Dealership did a rebuild on transmission had vehicle almost 3 months, pick up vehicle still transmission whine, returned to Dealership they claimed air in transmission lines was flushed, transmission still had whine. Reman transmission ordered, installed and still has noise from transmission and no warning lights, still shift issues, jerking, pulling, etc.

- Hot Springs, AR, USA

The contact owns a 2018 Ford Escape. The contact received an email from Carfax regarding NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer stated that parts would be available in the fourth quarter of 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tucson, AZ, USA

The contact owns a 2018 Ford Escape. The contact stated while attempting to shift into gear, the vehicle failed to respond. There were no warning lights illuminated. The contact was finally able to shift the vehicle into gear and drove the vehicle to the residence. The contact stated that the vehicle was jerking while driving. The contact drove the vehicle to the dealer who diagnosed the vehicle with a hard gear shift while performing the road test. Additionally, there was a whining sound coming from the engine, and the transmission was overheating. The contact stated two months prior the same dealer had performed a transmission fluid flush. The contact related to the failure NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.

- Palmdale, CA, USA

Ford not responding in a timely manner to repair safety issue concerning 2018 Ford Escape. June 10,2022 recall no repair until October-December 2022. I must park car for 4-6 months due to safety concern. I now have no transportation to and from work.

- Fort Worth , TX, USA

Vehicle shakes on acceleration after a complete stop. Not only does it shake, but it is very slow to accelerate, and has put me in a bind during 5 o'clock traffic. The dealership currently has my car as it is still under warranty. The issue started a few weeks ago, and hasn't gone away.

- Eastover, NC, USA

Vehicle shakes badly after100/200 miles at speeds of 60 -70 miles hour

- Elizabeth, IN, USA

Have a 1.5 engine and antifreeze leak into spark plugs.

- Liberty, MO, USA

Have taken my 2018 Escape S several times to Dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel.. Headlights have started to peel Dealership shop staff claimed could not see damage or p R peeling. And front drivers seat lower upper back makes a popping sound and gives with any pressure to area. Dealership claims can not feel or hear.

- Hot Springs National Park , AR, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at 15 MPH, the vehicle jerked and revved loudly, then lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that the transmission fluid pump was faulty, causing the transmission failure. The transmission fluid pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made are of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 114,000.

- Syracuse, NY, USA

2018 Ford Escape. Consumer writes regarding issue with transmission. The consumer stated the vehicle was taken to a dealer (massey Ford) who advised the vehicle coded P2701 and would need to replace the transmission. The consumer received a second opinion (kent parsons Ford) stating the spark plugs needed to be replaced. The spark was replaced. The consumer was informed the next day the transmission went out. The consumer traded the vehicle into massey Ford. Kent parsons Ford was reluctant to release the vehicle as the bill was not paid for the spark plug repair. The manufacturer was notified but, did not offer any assistance.

- Inwood, WV, USA

Transmission is going bad. The transmission started making noise and stuttering. It was stationary when it was first noticed. As soon as I turned the car on and switched gears the transmission started with a whirring noise. Took it to a garage and they told me it is the transmission pump. Which is a known issue with these vehicles.

- Bloomsburg, PA, USA

My 2018 Ford Escape lost the transmission on 24/27 albemarle road. I was taking my son for doctors checkup. I was lucky there was so much traffic on my way. Someone could have hit our vehicle from the rear. I managed to pull off to the road. This would have costed our life's has someone hit us from the ream.

- Troy, NC, USA

Driving with my daughter when my 2018 Ford Escape shook hard and transmission or warning light popped on. We swerved to the side of the road. I pushed it a block back to my house. I notified Ford and they towed it to walt sweeney on glenway in cincinnati. Walt sweeney didn't want to give me a loaner car because their policy is to look at the vehicle before loaning one of theirs out. I went to enterprise rental where I would have to pay over 400. For a car for two days. I don't even have a ticket on record. I called Ford and told them I bought the car new and have been the only owner. It has 47000 miles on it. There is no way the transmission went bad because if me. It is a closed unit. Ford said there was no way they could pay enterprise for a rental. The only would pay me back. I couldn't afford the rental car then and can't now. This policy is for the poorer person who can't afford a rental, so Ford doesn't have to pay them back. I'm disgusted by Ford taking advantage of people who need the most help. I called Ford over and over and no matter who I talked to I was told too bad. I walked the half mile to sweeney and broke down crying. They were kind enough to do the right and legal thing when Ford refused the bottom line is that Ford sold a faulty new vehicle, it broke down and they refused to get me a rental car unless I had over 400. To rent the car. This doesn't include if it was more then 2 days. Sweeney, notified me that my car needs a total transmission overhaul and a torque converter replaced. So now they are offering a rental after I could have lost my job, but yet again it is 300 down and I have to wait for a part back. There are reports all over the internet about faulty transmissions in this year Ford.I came afford a month of rental payments, let alone a week

- Cincinnati, OH, USA

Took vehicle in following a recall notice for controller module. Two months later the check engine light came on. Took vehicle back and it resulted in a coolant leak into the cylinder. The block was warped and needed to be replaced, as well as a new flywheel and head gasket. Six months later, the vehicle shifted hard and then stopped being able to move. This resulted in a second flywheel being installed along with a new transmission pump, seals, and torque converter. Still does not run correctly and the automatic shut off does not work. Vehicle has had a single owner and less than 35,000 miles on it. Belief is that these problems are a result of a poorly designed engine and the original recall.

- Memphis, TN, USA

Dec.20,2020, my car park in my drive way, start up and the engine running very rough and display has a code flashing ( engine ). tech info me that number 4 plug misfire, add coolant, reset code PO316 and PO304. Tech said that there is a tsb20-2100 ?

- Havertown, PA, USA