The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The service transmission warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had previously occurred in 2022, and the transmission was replaced under warranty by the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

- Washington, DC, USA

The vehicle was shaking really bad when started. I took the vehicle to a mechanic since it seemed like it was mis-firing. I was told the vehicle was leaking coolant into the 2nd cylinder causing damage to my engine. I was told I needed a whole engine replacement. I called Ford Customer care and was told there is no service programs for my VIN number. I also purchased the extended warranty when purchasing this vehicle which just expired in NOV 2024. I can't believe Ford will not honor this engine replacement when I just saw online this was an ongoing issue and my vehicle was was in the time frame of 96 months or $150,000 mile time frame.

- Riley, MI, USA

My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed

- Cookson, OK, USA

My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.

- West Seneca, NY, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.

- Springfield, MA, USA

The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the parts were on backorder. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

- Bensalem, PA, USA

The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to accelerate as needed while driving at various speeds. The RPM failed to immediately lower when the accelerator pedal was released. The failure was intermittent. The contact stated that while driving approximately 65 MPH and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. The vehicle was pulled into a nearby parking lot and parked. The -??Transmission Fault -?" Service-?? warning light was illuminated. The vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 86,000.

- Rowlett, TX, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked, and the contact depressed the accelerator pedal; however, the vehicle failed to accelerate as needed, and the vehicle stalled. The contact coasted to an oil change business nearby. The contact was unsure if any warning lights were illuminated. The vehicle was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The vehicle was towed to a dealer, and the transmission failure diagnostic result was confirmed. The vehicle was not yet repaired. The contact stated that the vehicle had been taken to the dealer a year prior to the failure, and the transmission was replaced. The contact was later informed by Car Shield that, per the pictures submitted, there was engine damage seen. The pictures indicated coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to a dealer for a routine oil change, and the contact was informed that the check engine warning light was illuminated; however, the dealer found no failure with the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 248,000.

- Lyles, TN, USA

UNKNOWN: Engine shakes and rumbles when going 35-45 miles per hour. Originally smooth when starting, now rumbles and shakes when started. Check engine light goes on and off. Engine kicks or jumps when accelerator is pushed... Not smooth, jerks very hard. Engine/starter/transmission issues. Available for inspection at dealership doing repair. Shakes and jerks going down the road. Feels like it's going to shake apart. Currently at the dealership for repair and they diagnosed there is "Coolant entering into the cylinder" Check engine light came on then went off. Did this about 3 times and is currently still on.

- Bremerton , WA, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended. The contact stated that the transmission warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.

- Chicago Heights, IL, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

- Washington, DC, USA

The contact's daughter owns a 2018 Ford Escape. The contact stated while in a parking lot, the vehicle failed to shift into gear without warning. A tow truck driver was able to temporarily repair the vehicle and instructed the contact to drive the vehicle straight to the residence. The contact's grandson was able to reconnect an unknown part on the transmission which temporarily fixed the transmission. The contact stated that while her daughter was driving at an unknown speed, the vehicle shut off with the "Transmission Fault Service Now" message displayed. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The vehicle was under NHTSA Campaign Number: 22V413000 (Power Train); however, the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 130,000.

- Boaz, AL, USA

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle jerked. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate as needed. The "Transmission failure warning light was illuminated. The contact stated that on another occasion, the gear shifter was stuck in park(P). The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission and flywheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was 113,184.

- Lambertville, MI, USA

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.

- Ponder, TX, USA

I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.

- Hammond, IN, USA

My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission -??slipped-??. I had a mechanic check it out and he couldn-??t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.

- Mckinney, TX, USA

Transmission failed at 42,000 miles

- Des Plaines, IL, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH, the transmission fluid warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated while driving 50-55 MPH to the dealer the following day, the vehicle lost motive power. The contact was able to pull to the side of the road and parked the vehicle. The contact stated that the vehicle failed to respond upon shifting to drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer ordered the part for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 93,385.

- Rock Hill, NY, USA

Transmission is not going into fifth gear correctly.

- Hardinsburg, KY, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH in the rainy weather, the vehicle lost motive power. The "Transmission Failure" message was displayed. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that transmission fluid was leaking from the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission shifter cable bushing listed in NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included, had failed along with the transmission. The contact was informed that the transmission shifter cable bushing had not caused the transmission to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

- Charlotte, NC, USA