I purchased this vehicle in July of 2023 and put 3000 miles on it and then found out when parked and sits-??when started blue smoke comes out of exhaust. Made an appointment at a Ford dealer, it was there 10 days without being looked at and I needed to return the rental car, which I told the service advisor that it had to be checked out in order for my warranty company to pay my rental fees, kept calling with no answer.. ended up taking it to another dealer which diagnosed it needing an engine due to the cyclinders taking coolant-?? they than til me they 6 months out due to having 6 escapes just like mine in front, all needing engines.

- Carrollton , KY, USA

My transmission started slipping and will not shift. When switching from drive to reverse or reverse to drive, the vehicle will not immediately shift directions. Instead, it will hesitate and then buck hard paired with a bang. I purchased this vehicle at the beginning of December last year and it hasn't even been an entire year. I am still making payments on a vehicle I can't drive and there is absolutely no reason a transmission (with regular maintenance records) that's 5 years old would randomly malfunction like that. This needs to be addressed. Ford has way too many problems and honestly shouldn't be allowed to put vehicles on the road that cause dangerous situations, especially knowingly.

- Jefferson Cty, MO, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, the vehicle failed to accelerate properly; however, the vehicle jolted while reversing. The transmission warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact there was a delay in the drive train, and that the engine had internal damages. The contact stated that the engine was replaced prior to the failure by the local dealer. The mechanic recommended that the engine be rebuilt. The manufacturer was not contacted. The failure mileage was approximately 131,000.

- Franklin, NJ, USA

I drove about 20 minutes to an eating establishment. Left the establishment after about an hour and a half. Got into my car. It would not shift into gear. The shifter moved., but not into gear. No reverse. No drive. No neutral. I called triple a. The arrived in 45 minutes. The gentleman went into my car after telling him what happened. He came back to me and told his tow truck can-??t tow my car. They need a truck with a special tool to be able to pull my vehicle out. Since it wouldn-??t go into neutral. He did not have that on his truck. I waited for 4 hours. Still no tow truck. I then realized that I had road side assistance with Ford. I called them. I told the gentleman my situation including what the previous tow company told me. He called me back in 20 minutes. Said he found a tow truck. He wouldn-??t be able to get there for and hour and half to 2 hours. The tow company towed it to jannell ford in Hanover, Massachusetts. On Monday Jannell called me. They said since I didn-??t have an appointment it-??s gonna be a while before we can look at it. Through out the 3 weeks they kept in touch with me and were talking about a new transmission. Finally it was my turn for my vehicle to be looked at. And it went into gear. There were no repairs made. I brought my car to a transmission place. He could not recreate what happened. But he did tell me it would happen again. It-??s a matter of time. This is the third time I have brought my vehicle involving transmission issues. The first time was June 30, 2021. Torque converter was replaced 2nd time April 12, 2022 Te problem I have now happened July 24, 2023.

- Scituate, MA, USA

On August 1, 2023 my vehicle began to show engine issues. When I started it, it would shudder, like it wasn't getting fuel. I contacted Firestone and scheduled a diagnostic for that Friday. In the meantime, I bought some enginge cleaner and put it in my gas tank. Firestone reports that the coolant has leaked into the head gasket, causing my vehicle to need a new enginge. They printed out a report of CSP21N12 which covers this KNOWN ISSUE for 84,000 or 7 years. My vehicle has 92,800 miles on it and had shown no signs of this issue prior. The vehicle was then seen at Dahl Ford in Davenport, Iowa where they confirmed that the coolant was leaking into the enginge and it needed replaced. Again, this is known issue that Ford has been aware of since 2019. They have released numerous TSBs (which I didn't even know existed until August 4). Ending the coverage at 84,000 miles is not acceptable and this is a serious safety hazard. The vehicle can catch fire if it runs out of coolant. The vehicle can stall in the middle of the road causing a potential accident. Ford needs to issue a recall.

- Davenport, IA, USA

Shifts hard sometimes slamming into and out of gears causing car to jump. No warning lights torque converter replaced at 58000 miles. Less than two years later problem came back. It causes the car to jerk sometimes when it shifts and stutters at times as well causing the car to slow down. May someday stop with no warning causing a crash.

- Brooksville, FL, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 35-37 MPH, the vehicle failed to shift into the intended gear, and was jerking significantly. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the vehicle was inspected for fluid leakage, but no issues were found. The contact stated that the failure had been recurring while driving. The contact stated that the vehicle was connected to an OBD reader, but no diagnostic codes were retrieved. The vehicle was taken to the dealer, where it was determined that the transmission needed to be repaired; however, the parts were on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power train); however, the VIN was not included. The manufacturer was notified of the failure and offered to partially cover the repair cost. The failure mileage was approximately 69,000.

- Sheffield Lake, OH, USA

What component or system failed or malfunctioned. Flexplate cracked at 62037 It is available for inspection upon request. I have the dealer's invoice. How was your safety or the safety of others put at risk" There was a knocking noise in the motor while i was on the highway with my kids. no Warning lights. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, The dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the Wayne Ford service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No there was no warning lights. No symptoms.

- Newark, NJ, USA

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the local dealer for routine maintenance, the mechanic discovered water inside the cylinder head, and informed the contact that the engine needed to be replaced. The engine was replaced, and the failure was remedied. Recently while driving at various speeds, there was a loud revving sound while depressing the accelerator pedal. The vehicle was taken to the dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,000.

- Sierra Madre, CA, USA

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined coolant intrusion had damaged the engine block, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.

- South Lyon, MI, USA

During my ownership of a 2018 Ford Escape equipped with a 1.5L EcoBoost engine, a series of catastrophic engine failures occurred, jeopardizing my safety and that of others on the road. The specific components that failed this time include the short block, crankshaft, and other critical components within the long block, such as the pump and converter. Additionally, the torque converter and flex plate required replacement. These components are available for inspection upon request. The failures posed significant safety risks as the vehicle experienced a sudden loss of power and acceleration, leading to potential hazards for both myself and adjacent motorists. The problem has been confirmed by the All American Ford dealership in Old Bridge, NJ, where detailed diagnostic testing revealed the flex plate and short block were damaged. The vehicle has been inspected by the All American Ford dealership, and a claim was filed with my warranty company (Olive Warranty), but unjustly denied, despite the recurring nature of these failures. Significantly, no warning lamps or messages alerted to the impending issue prior to the failure, and the initial symptom was a clicking noise upon activating the AC. My local mechanic initially suspected the problem to be related to the air compressor, but further inspection revealed that it was not the cause of the issue.

- East Brunswick, NJ, USA

The contact owns a 2018 Ford Escape. The contact stated while parking into a parking space, the vehicle accelerated at high speed. The contact was not sure if a warning light displayed or illuminated. The vehicle drove over the curb striking several shopping carts and coming to a completely stop, causing front end damages to the vehicle. The contact suffered bruise to the chest due to the seat belt but did not seek medical attention. A police report was not filed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 60,000.

- Salem, OH, USA

I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is Jamie with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident

- Pasadena, TX, USA

Coolant leak, Engine failure, available for inspection. Car could have caught fire, engine no longer able to perform. Confirmed by dealership. Inspected by mechanical garage and Ford dealership. First part of June 2023 check engine light came on, taken to garage for reading noticed coolant low. Garage replaced ignition coil. Engine light again came on took back to garage replaced spark plug. Engine light again came on, I then called Ford dealer and was informed of the problems coming in on 2.0 ecco boost engines. Took vehicle in and was informed of engine failure and new engine was installed.

- Guthrie, OK, USA

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, he heard an abnormally loud sound coming from the engine compartment. While continuing to drive the vehicle, the sound dissipated, but the failure reoccurred. No warning lights were illuminated. The vehicle was taken to the dealer, who determined inconclusively that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 32,500.

- Sewickley, PA, USA

While driving at night at a speed of approximately 45 mph, the car started grinding and there was a smell of metallic material burning and it was difficult to accelerate. Within seconds the automobile came to a complete stop in the middle of a moderately traveled road in the left hand turning lane. There were no messages or warning lamps that would indicate that there was a problem prior to this complete stoppage. The safety of the driver as well as others is put at risk due to the fact that there were no prior indications or symptoms to this malfunction. Had this happened on a high traffic area while traveling at higher speed, there would have indeed been numerous accidents given the sudden stoppage without any safety lamps or alerts being exhibited on the dashboard that would alert the driver to get to a safer location or pull over. Waiting for a tow at night is dangerous and the safety of a lone driver is at stake. After three days at the dealer, we were advised that the vehicle has complete Transmission Failure. There is a safety recall (22S43) NHTSA 22V413 that deals with a transmission issue. The vehicle now needs a whole new transmission and is only 5 years old. Perhaps this initial recall may eventually lead to complete transmission failure. It was not described as what exactly the failure of the transmission.

- Ivyland, PA, USA

Fly wheel cracks all of a sudden at 85000 miles

- Hopewell, VA, USA

2 weeks after our warranty expired for the power train we experienced failure with a misfire of Cylinder 1. We replaced all of the spark plugs at around 41,000 miles. 1 month into replacement cyclinder 1 misfired again, we replaced the spark plug thinking it was that and also the coil. 2 months after we are having the same issue, replaced the spark plug again, and the code will not go away, the check Englishwoman light continues to flash. I brought it to the dealership where it has been preliminarily determined I have a coolant intrusion in cylinder 1 and a new king block will be required at the tune of about 9k. There was tsb 19-2346 on my car and nothing was done to prevent this from happening. We suddenly lost all coolant around the same time we replaced the spark plugs as well. There was no visible leak. Ford needs to cover this repair in full, and issue a recall. My 17 year old drives this vehicle and when she was driving yesterday is when the failure began as she was turning left she had a sudden loss in power, almost getting tboned.

- Colorado Springs, CO, USA

The dealership, All American Chevrolet of San Angelo TX, sold me this car 12/14/2022 without fixing the recall that was issued 6/2022. My battery has died 2x within a month, my check engine light came on yesterday but there are only 68k miles on the car. It's against federal law for a dealership to sell a car with an open recall, isn't it?

- San Angelo, TX, USA

The antifreeze is leaking into the cylinders. My car has been diagnosed as being HYDRO-LOCKED. This happened in March. I took the car to REA Ford in Monticello where it was diagnosed. A claim was submitted to the warranty company who said they are not responsible for the repair because the manufacturer knew of this defect and had a Customer Satisfaction Program 21N12 - Short Block Replacement After Coolant Intrusion. This is dated June 09, 2022. There were program limits set in place which ended on November 30, 2022. This issue occurred with my car after this date. It is the same issue and I am being told by everyone that they are not responsible for the repair. The car will not start and had to be towed to REA Ford in Monticello where it is currently sitting. The check engine light came on. I took it to be diagnosed and was told this is the issue. I was told that they could not identify where the leak was until it got to the point that the car was having more difficulty starting and running. The car is now unable to start. My safety was impacted because I was told it was safe to drive but around March 15th, the vehicle would not exceed 6 miles per hour and just stopped moving. It had to be towed to the dealer's garage.

- Monticello, NY, USA