10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
30,694 miles

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« Read the previous 20 complaints

problem #160

Jul 152023

Escape

  • miles
2018 Ford Escape started jerking when first accelerating. Had it looked at by a service shop and they said they found metal filings in the transmission fluid and it should be replaced. Instead of replacing I decided to try to change the fluid to extend the life. But about 1 week later it completely went out at a stop light and it would not move. It was a very dangerous situation since the car would not move at a busy intersection.

- Alpharetta, GA, USA

problem #159

Jun 012023

Escape

  • miles
Total engine failure and rebuild due to faulty head gasket component from ford. Vehicle went from running good to all of a sudden having smoke when starting, engine light came on. Immediately had inspected and was told total head gasket/engine failure.

- Geddes Sd 57342, SD, USA

problem #158

Aug 012024

Escape

  • 66,018 miles
The contact owns a 2018 Ford Escape. The contact stated while driving from a complete stop, the vehicle shuddered, jerked, and felt bouncy. There was no warning light illuminated. The contact stated that the failure had been recurring while driving from a complete stop. The vehicle was taken to the local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,018.

- Havelock, NC, USA

problem #157

May 232024

Escape

  • 82,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. There was no warning light illuminated. The contact pulled over and turned off and restarted the vehicle, and the vehicle functioned normally. The contact stated that the failure had reoccurred. Additionally, the contact stated that the transmission was hesitating while shifting to the next gear, and occasionally slipped out of the intended gear while driving at various speeds. The contact stated there was an abnormal grinding sound coming from under the vehicle whenever the transmission slipped out of gear. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coil packs and spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer however, the dealer was unable to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.

- Labelle, FL, USA

problem #156

Aug 312024

Escape

  • 37,800 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 20-30 MPH and depressing the accelerator pedal, the vehicle hesitated to respond, shuddered, and made an abnormal grinding sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving and exceeding 30 MPH. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The recall repair was previously performed. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was notified of the failure and provided the contact with the cost for a diagnostic test. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,800.

- Winter Haven, FL, USA

problem #155

Sep 182024

Escape

  • 80,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, there was an abnormal clicking sound detected. The transmission default warning light was illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

- East Orange, NJ, USA

problem #154

Aug 072024

Escape

  • miles
I bought a 2018 Ford Escape 1.5L ecoboost as the 2 or 3rd owner. There were no recalls I checked and also did a carfax when I bought the car 7/4/2024. I was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. Got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since I have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. I did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. I am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.

- Texas City, TX, USA

problem #153

Sep 012024

Escape

  • miles
Coolant intrusion into engine cylinders and other components in the powertrain. Warranties and Ford companies DO NOT cover this. It is a factory flaw.

- Temple, TX, USA

problem #152

Aug 072024

Escape

  • miles
I have coolant leaking into my engine. There are several misfires occurring ans it doesn-??t always start. Have replaced spark plugs and a few hoses. Issue still isn-??t resolved

- St Augustine , FL, USA

problem #151

Aug 262024

Escape

  • miles
I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and Powertrain - ON Powertrain Trouble Code[s]: P0301 Cylinder 1 Misfire Detected Code P0301 indicates that Cylinder 1 had too many misfires within a predetermined period of time. P0301 Cylinder 1 Misfire Detected P0300 Random Misfire Detected P0304 Cylinder 4 Misfire Detected Secondary Trouble Code[s]: P0300, P0304, P0301, P0300, P0304

- Boynton Beach, FL, USA

problem #150

Jul 022024

Escape

  • miles
The torque converter was bad. My car was shaking at stop sign, light, or in traffic jam. Had to put in neutral every time I was in those situations. Car would stall pulling out on a hill or incline. I was in dangerous situations

- Haymarket, VA, USA

problem #149

Aug 082024

Escape

  • miles
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage

- Winchendon, MA, USA

problem #148

Jul 292024

Escape

  • miles
While driving I received a -??Engine Failure, Service Now-?? notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O-??Reilley-??s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn-??t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn-??t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won-??t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.

- Overland Park, KS, USA

problem #147

Aug 082024

Escape

  • miles
It is a power train failure. Hi my name is [XXX] I bought a 2018 Ford escape SE 1.5L eco boost on 9-3-2022 and it had 75,000 miles on it. I-??m now finding out that it had a recall (21N12) when I bought it that expired at 84,000 miles. My car is now at 120,000 miles and my engine needs to be replaced. I was never told about the recall and was still sold the car that didn-??t even last 2 YEARS!!!!! Now it-??s going to be $8,000 to replace my motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Live Oak, CA, USA

problem #146

Jul 242024

Escape

  • 115,000 miles
The contact owns a 2018 Ford Escape. While the contact-??s wife was driving approximately 65 MPH, the vehicle was a vibrating abnormally with an abnormal sound. The contact stated that after the RPM rose to 3,000 RPM the abnormal sound ceased. The driver pulled over to the side of the roadway and contacted an independent mechanic by phone. The mechanic listened to the sound and informed the driver to continue driving the vehicle. The vehicle was taken to the same independent mechanic who diagnosed that the flywheel had fractured and needed to be replaced. The vehicle had not been repaired. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer where the diagnosis was confirmed. The flywheel was replaced. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 115,000.

- Whiteland, IN, USA

problem #145

Jul 302024

Escape

  • miles
Coolant began leaking into the cylinders causing my car to overheat while driving making this dangerous

- East Windsor, NJ, USA

problem #144

Jul 192024

Escape

  • miles
Vehicle has less than 100k miles and has an engine failure resulting from coolant intrusion. Ford support admits this is a known issue but refuses to give any remedial action to solve it because the nhtsa handles recalls not them. They will not tell me anything unless I pay to have it towed to a dealer and pay for diagnostics.

- Huntsville , MO, USA

problem #143

Jul 182024

Escape

  • miles
Coolant Leak, engine damage, overheated engine

- Bend, OR, USA

problem #142

Jul 152024

Escape

  • miles
Flex broken again this will be 3rd flex plate put into car. All work done at Ford car only has 80,000 miles on it about every 20.000 miles it brakes

- Cheasapeake, VA, USA

problem #141

Jun 302024

Escape

  • miles
I received my car back from All Star Ford on [XXX] with a rebuilt transmission installed. Since the repairs were under warranty I only had to pay $100 out of pocket. The following week I took the car in to have an oil change. The car seemed to run fairly well until [XXX]. The car started to make a strange rattling noise and a notification popped up saying that I needed to get an oil change soon. I thought this to be pretty strange as I had just got an oil change in April 2024 after I received the car back. I decided to take the car to get an oil change on [XXX] in which comments were noted that there was a major oil leak present and transmission fluid leaking as well. The following day on [XXX], as I was out and about, the car started to make the rattling noise louder as I started the car. I shifted the car in reverse to back out of a parking spot and then when I shifted into drive the car would not accelerate. I shifted into park and attempted to start the car again and it shut off and would not move. I had the car towed to All Star Ford same day and dropped the keys in the drop box because they were closed. I called again on [XXX] and was informed that the system had shut down at the shop and they could not get the approval from Ford Corporation to fix the issue. He stated that the mechanic diagnosed that the plate between the transmission and the engine was cracked and needed to be replaced. He estimated that he would be able to get the approval by 07/05/2024 and order the other parts since the shop had majority of the parts to replace again. He informed me that the repairs were still under warranty. I called on 07/10/2024 to check the progress of the repairs and Frank informed me that they are currently working on vehicle and will update me. I called on 07/12/2024 and left Frank a message for follow-up. Frank called me back and stated that there are more issues with the car which includes fixing additional items such as the torque. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

- Pittsburg, CA, USA

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