10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 12,620 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Battery light came on, its a new battery with warning of 12v battery failure. The back camera has been giving blank screen and camera unavailable message.
- Celebration, FL, USA
No dummy lights show. Drivers low beam wiring connector melts and burns out headlight bulb. I have had it replaced by Ford dealer RT 2, Dixon Il on 12/20/24 but again the same thing occurred again 01/03/26. I believe bad wiring or module. When asked dealer what caused the melting was told "We fixed it, it's good now". The bulb burnt out while driving on a rain dark night. My visibility was extremely low.
- Franklin Grove, IL, USA
Multiple failures occurred while driving with my kids in the car from what we can tell an electrical system failure of the parking brake motor as well as a transmission failure it is unknown at this time whether the parking brake motor failed causing stress on the transmission or the transmission fault led to the end Electric motor failure of the parking brake
- Martinsville, VA, USA
My vehicle stooped running. I scheduled maintenance at Metro Ford. According to the diagnostic test completed at Metro Ford, there were powertrain issues. This diagnosis also appears on my Ford Motor Pass app. According to the service department at Metro Ford, coolant was leaking into the engine and that a new water pump and battery needs to be installed to get the car back running. We complied with the cost ($2,400 this included new water pump and battery) and 30 days later the car stopped running again. The car was towed back to Metro Ford and we were told that the engine is dead and that a new diagnostic check will need to be done with an additional $410 on top of the $2,400 which was paid to get the water pump and other items fixed previously. We were never informed that the engine will need to be replaced after the first diagnostic check. That information should have been told first since you are running the same check that now tells you the engine is dead.
- Chicago, IL, USA
Our family has been on the middle of the highway when the Escape has just shut off. We here in Charleston, WV are not the only ones with this issue. We have contacted FORD multiple times on this. The engine failure about 6-7 years ago was the start. Coolant leaking into the cylinder, which is a service bulletin not a recall, prompted the engine to be extensively repaired or replace. Then after this nothing was ever the same. Todd Judy Ford which has been through a rebrand because of all the bad business here in Charleston WV has been since renamed to Downtown Ford, was made aware of every issue along the way. FORD stopped helping, dealership doesn't care. This was a major issue that caused our family's Ford Escape to just stop in the middle of driving in traffic. My wife could have been killed. The electrical and the engine in a severe issue on this year, make and model. Please do something. They have millions of issue with this specific engine and this model and will do nothing. Someone needs to stop them!
- Charleston, WV, USA
CEL is on -- hard time getting vehicle to start up after getting gas - once is running has a "shake to it" for a few seconds then stables Would this be a potential cover? March 30, 2018 NHTSA CAMPAIGN NUMBER: 10137114 COMPONENT: FUEL SYSTEM, GASOLINE NHTSA ID Number: 10137114 Manufacturer Communication Number: SSM 47203 Components: FUEL SYSTEM, GASOLINE
- Mesa, AZ, USA
I-??ve seen others report on the same issues and hopefully this brings something up for a recall. At first it was a misfire in the engine, and oil getting into the spark plugs. Then coolant leaking. Then overheating. I looked into the codes and took it into the shop and it-??s going to cost me 8-12,000 to fix due to the same issue that other people all seem to be having.
- Crown Point, IN, USA
I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I-??ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it-??s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it-??s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You
- Henrico, VA, USA
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who determined there was a misfire in cylinders #2 and #3, and that the battery needed to be replaced and a tune-up was needed. The vehicle was taken to another independent mechanic, who stated that the coolant level was low. The coolant reservoir was refilled. The contact stated that the following day, the coolant level was low. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 126,000.
- Westland, MI, USA
The APIM failed in both my ESCAPE and F150. These vehicles are under 65,000 miles and are 2018. This is a known issue, and is all over Internet forums. The APIM failure has resulted in no rear camera, screen, radio, or USB ports.
- Detroit, MI, USA
When I get gas engine turns off. Need to restart it multiple times. Hesitation on acceleration afraid to be on highway. Rough idol at stop. I-??ve seen it multiple people have had this issue. It turns out to be the vapor canister, purge solenoid, which I had to be replaced that fixed it. Hopefully this could help out other people. I was so scared on the highway. God bless you.
- Kalamazoo, MI, USA
While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford, they claimed there was no issues except the ones they found not relating to the problem I first stated. They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic, Smoke, lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC.
- Parkville, MD, USA
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
- Sheboygan Falls, WI, USA
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
- Calexico, CA, USA
We purchased this 2018 Ford Escape new. The headlights have burned out many times, and much sooner than normal. What is really a mystery is that many times the low beams will burn out together. This is typically rare as one will burn out and then the other will continue to work for a while. We always replace them in pairs. The local shop changed them out most of the times and they only work for a few months to about six months on average. It is a very strange situation. They will stop working and then will sometimes begin working again, leading me to believe it is not a bulb issue as much as its an electrical issue. We keep checking to see if there is a safety recall as this is very unsafe when they stop working together at night while driving. There are many comments on websites and blogs so we know we are not alone. This is just one of the problems. This vehicle, driven mildly and maintained perfectly on schedule, with most service done at the local Ford dealer service center, has experienced both engine and transmission failure in the low 90k miles. Fortunately, we purchased coverage that took care of those. But we are told that our CNA bumper to bumper warranty does not cover head light issues. I think Ford should pay to have this vehicle examined, to determine what is wrong with the headlight wiring and pay for the repair to restore it to safe operation.
- Sullivan, MO, USA
I was taking off and i had a warning sign that my hood was opened and nobody didn't even touch the hood
- Greenville, KY, USA
Coolant leaking into engine causing engine failure. Entire screen and navigation system stopped working as well as the charge ports.
- Deer Park, TX, USA
On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership-?"complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.
- Laurel, MD, USA
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Garner, NC, USA
- Clarksville, IA, USA