On June 25, 2024 my 2018 Ford Escape overheated. I had to get it towed. I noticed there was no coolant in the coolant receptacle under the hood. There was also no evidence of a coolant leak anywhere. On June 27, I brought it into a service station where a pressure test was performed and no leak was detected. I then brought it to a Ford dealership and explained the issue. It was then I learned about the eco boost engine and coolant leaking into the cylinders issue. The fix for this issue is to replace the engine or the long block assembly. I was quoted a price of $8500. to do this by the Ford dealership. My car has only 57,700 miles on it.

- Rochester, NH, USA

I had an issue in 2022 with my 2018 ford escape they said I had no antifreeze left and needed a transmission it took 5 months but never found the antifreeze issue or fixed it. Now engine light came on to be told a TSB came out 3 months after my repair with a diagnosis for the issues I have had since purchased car. They are refusing to fix unless it-??s under warranty I had a warranty when I first took car in 2022 but now I am just out a $35,000 car that I can-??t afford to replace engine. TSB report Ford don-??t care nor want to assist in anyway with an issue reported and brought up before warranty expired yet I am at fault now. Not ok they should be fixing this issue for free but due to entire engine being damaged they are just letting customers lose everything including a job when they don-??t have a way to get to work after paying for 6 years and won-??t offer help

- Butler, TN, USA

My car began displaying an alert that the engine was overheating anytime I drove over 50mph. I took it for repair and was told there is coolant intrusion to the engine and the engine needs to be repaired. After some research I have found this is a known issue and ford had a customer satisfaction program to extend warranty for this issue to 84k miles. I was never notified of this and am now at 88k miles so cannot receive any assistance. My car will cost $10,600 to repair per an estimate and I am unable to afford the repair or a new car. This car is not old and does not have a lot of miles- this is unacceptable.

- Nashville, TN, USA

My inquiry is to add VIN# to the Ford Program my engine has failed at 62,000 miles Ford stated would have to request VIN# to be added to cover the repair All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine -?" Short Block Replacement After Coolant Intrusion REF: Customer Satisfaction Program 19B37 - Supplement #4 Dated: June 09, 2022 REF: Technical Service Bulletin (TSB) 22-2134 Dated: December 19, 2019quiry is to request VIN# is added to the Ford Customer Satisfaction program 21N12

- Nashville, TN, USA

Vehicle ENGINE AND COOLING SYSTEM completely blown due to Coolant system flooding engine cylinders, from ZERO fault of the original vehicle owner, due to complete malfunction of the cooling system leaking into the engine components, requiring FULL COMPLETE engine /cooling system replacement at full cost to owner of CASH TOTAL : $12527.59. VIN : [XXX] [XXX] CUSTOMER STATES CEL IS PRESENT, WHILE DRIVING VEHICLE FELS Operation Tech units COMPLETELY OKAY 0.0 194 24.0 Amount 0.00 0.00 Amount 0.00 $4656 51-1 LONG BLOCK + FLEXPLATE AND BOLTS + TURBO STUDS, NUTS AND THE GASKET+TURBO OIL SUPPLY TUBE ASSEMBLY +TURBO OIL RETURN TUBE AND GASKET THERMOSTAT HOUSING O-RING SEAL + OIL COOLER AND RETAINER+ FUEL INJECTOR ORING KIT + HIGH-PRESSURE FUEL PUMP O-RING SEAL +HIGH-PRESSURE FUEL TUBE+INTAKE MANIFOLD GASKET 51-2 TURBOCHARGER COOLANT TUBE ORRENG SEALS REGAE VACUUM PUMP GASKET+COOLANT OUTLET O-RING SEAL+. INSPECT VERIFIED CONCERN ECOTEST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Santa Fe, NM, USA

At 62,0000 miles, the coolant has started leaking into one of the engine cylinders. The Ford dealership says that the engine block is cracked, the engine needs to be replaced, and that Ford will not warrant it. I have seen hundreds of reports of this same issue at about this same mileage online. Clearly this is a manufacturing defect. No one expects a car to only last 62K miles.

- Greenville, SC, USA

Coolant intrusion. Bought the car from the dealership and had the 30 day 1000 mile warranty. Was in the shop for the first two weeks and they said it was not coolant intrusion. Well guess what, on day 35 the car is completely worthless due to coolant intrusion now I-??m stuck with a $17000 repair on a $14000 car I have a loan on that IS NO LONGER COVERED BY FORD

- Forest Hill, MD, USA

Coolant intrusion in engine with MIL P1299 stated from CSP 21N12 CSP 21N12 states: This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. If a vehicle has already exceeded either the time or mileage limits, this no-cost, one-time repair will last through November 30, 2022. Coverage is automatically transferred to subsequent owners

- O'fallon, MO, USA

Engine coolant leaks that ford is not covering

- Lancaster, PA, USA

Coolant leaking into engine.

- Orland Park, IL, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and lost motive power. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was then driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed again with a failure within cylinder #2, due to coolant intrusion. The contact was informed that cylinder #2 needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed with a failure of cylinder #2 due to coolant intrusion and engine failure. The contact was informed that due to the coolant intrusion and the repeated cylinder #2 failure, the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 77,617.

- The Villages, FL, USA

While driving 70 mph on the interstate, the check engine light came on and the brakes went out and the car died. It was moved to the shoulder and towed to Jarrett Ford (Charlotte Co FL). They diagnosed it with fluids have leaked into the engine and now the engine needs replacing. I am of course 1,300 miles outside of warranty. Upon researching engine troubles, this seems to be a recurring issue in Ford Escapes. I contacted Ford and they refuse to help me. $7300 is a lot of money for a non profit animal rescue to come up with.

- Port Charlotte, FL, USA

Check engine light came on with a P0302 code, indicating misfire. Took it to the dealer that verified coolant intrusion, indicating 21N12. Mileage exceeding the allowable coverage under 21N12, but it was covered by an extended warranty. In addition to having the short block replaced, the wiring harness and PCM were soaked with oil, requiring additional replacement of both. A month prior, the flex plate also failed and required replacement under warranty.

- Livonia, NY, USA

On the 1st of this month (June 2024), my check engine light came on. we took it to our local auto shop and had a diagnosis ran on it to see what the problem was. We were told that a p303 code was what showed up. I took it to a local mechanic who replaced the spark plug and ignition coil. The next day, it threw the same code again. Same mechanic replaced it all again. The code popped up again. Took it to another mechanic who then told us take it to Ford as it had a blown head casket and our coolant was leaking into the combustible engine. I took it to Ford and they acknowledged it was an ongoing issue with this make and model of vehicle. We had ford diagnose the vehicle themselves and are now telling us that we have to replace the whole engine. We found online there are over 500 people having the same issues as we are. I was warned that if i continue to drive it, my engine can literally catch fire at this point. It is definitely a safety concern for all who drive an escape. Also my vehicle doesn't even have 100k miles on it yet. I am suprized that there hasnt already been a recall on this motor yet seeing as how many people are having this same issue.

- Garrison, TX, USA

The motor blew. Dealer confirmed no compression in cylinder 2 and damage to the top and bottom of the head requiring the motor to be replaced. I was accelerating onto the freeway going uphill when I lost acceleration. The car went into "limp mode". I had no warning lights until the vehicle lost power at which time the service engine soon light illuminated and flashed intermittently. Evidently it's a known issue with this engine and a service advisory was issued but nothing was done to proactively prevent the issue. My vehicle is less than 6 years old and was under 75,000 miles.

- Fountain Valley, CA, USA

This vehicle was purchased in 2018 new. In 2020, due to engine misfiring/recall a new engine was installed.. On June 10, 2024, the vehicle started misfiring and running sluggish. Took the vehicle on June 11, 2024 for a diagnostic test. The test showed that the number two cylinder was bad. It was suggested I buy a coil and spark plugs and they were installed on June 12, 2024.The vehicle still runs badly so it has been parked since June 12, 2024. I reached out to a Ford dealership and they agreed to come and fix the vehicle, but they only did the recall on the transmission. I was also informed to bring the car to their shop.

- Denver, CO, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.

- Newtown, CT, USA

My 2018 ford escape began running strangely intermittently. No warning lights and it would only last less than a minute Some time later, it started slow starting on cold starts. No warning lights Eventually the engine light came on. Diagnosed with a misfire in cylinder 2. Had all 4 spark plugs and two coils replaced The engine light came back on and the car was routinely starting slow. About 2 days later the overheating warning came on and the coolant was low

- Southgate, MI, USA

My 2018 ford sel 1.5 ecoboost constantly looses coolant. No leaks of coolant seen anywhere. And a smell of coolant is now coming from the rear of car. I also had a cylinder 3 misfire.

- Gastonia, NC, USA

Coolant leak into engine.

- Lincoln Park, MI, USA