The engine design used for my car and multiple other makes of Ford have a common problem of leaking coolant into the engine cylinder. After having it diagnosed at the Ford dealership, I was told that I would need a completely new engine because there is no fix and there is no recall for my specific vehicle, but funnily enough, for similar ones with the same issue. I was told that because it was made at X factory instead of Y factory, mine wasn-??t included in the recall issued. If it-??s an engine design flaw why does it matter what factory it was built in? Anyways, I-??m glad I now know my engine is unusable because I had no engine light warning. I just started it one morning and noticed that it was blowing white smoke out of the exhaust and I had no coolant when I looked at the engine. I-??m sure driving a vehicle without any knowledge it was out of coolant or had a crack in the cylinder is a massive safety issue not only to myself but to others on the road with me.

- Greenfield, CA, USA

This is an update to complaint 11594178 regarding the coolant intrusion issue for cylinder 3 in 2018 1.5l Ecoboost. Customer Relations Case number: cxh02238478. Consumer to dealership who recommended speaking to customer relations regarding the engine replacement due to the coolant in the cylinders. Consumer spoke to customer relations at manufacturer who reported that consumers VIN does not have a customer satisfaction program. Consumer directed customer relations to the Ford Pass/recall/CSP webpage which lists CSP program. Customer relations reported that vehicle is out of the mileage and the date for that program, and consumer requested information on how to appeal, as vehicle is within the years span of the CSP, and consumer did not receive notice of this being a known issue until after the safety concern of vehicle losing power and overheating and shaking while driving. Manufacturing customer relations reported that NHTSA controls when CSPs are allowed or called for, even though manufacturers determine the length of time and if the program will be conducted. Manufacturers customer relations also reported the notice of the CSP would have been sent from NHTSA, not the manufacturer, after consumer reiterated that no such notice was received for the time frame allotted for this to be addressed. Manufacturers directed consumer to file a complaint with NHTSA and to ask NHTSA about manufacturers CSP and it's requirements. Customer relations reported that there is no allotted CSP or support for consumer regarding long block replacement, as the CSP is also specific to the short block, but due to the nature of the issue and the damage caused by the engine design, the dealership service center is recommending a motor replacement. Manufacturers customer team reported no other follow up can be completed to address the safety concern or assist in fixing the vehicle, but reported many other consumers were experiencing the same issue, and to call back if there are updates.

- Denver, CO, USA

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.

- Denver, CO, USA

I got in my car on June 2, 2024, the car was misfiring really bad. I took it to a mechanic on June 3, 2024 to get oil changed and checked to see why it was misfiring and the check engine light. They told me that I had cylinder 2 misfire and misfire on start up. They stated that I need a new head gasket. I then took to the ford dealer and they stated the same codes were reported and I needed a brand new engine. The dealership did inform me that there was a 1 time replacement on a part at a certain mileage or until June 2022. I never received this notice to get it replaced.

- Iberia, MO, USA

The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle unintendedly lost motive power. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under Warranty. The failure mileage was approximately 80,000.

- Tiger, GA, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the vehicle lost motive power and would not accelerate above 3 MPH. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.

- Crown Point, IN, USA

The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle hesitated while starting. In addition, the contact stated the vehicle would occasionally remain idling. The check engine warning light was illuminated. The contact stated that the exhaust pipes began to blow an abnormal amount of smoke after being driven the following day. The vehicle was scanned with an OBD scanner where it was diagnosed that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant intrusion present in cylinder #4. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

- Hesperia, CA, USA

Engine light on for a leak in the coolant, that is seeping into the engine. Ford is aware of this manufacturing defect and refuses to replace the engine. This is a very common issue that ford is very well aware of as my local ford service garage advised me.

- Cocoa Beach, FL, USA

The engine has a cylinder misfire and leaks coolant (the engine was destroyed - manufacturer error).

- Bloomington, IN, USA

The contact owns a 2018 Ford Escape. The contact stated that on several occasions when the vehicle was started, the engine misfired and was running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,245.

- Gas City, IN, USA

The contact owns a 2018 Ford Escape. The contact stated that the transmission and alternator had been replaced in the past. The vehicle was taken to a local mechanic where it was diagnosed that the coolant level was low, the cylinder temperature was too high, cylinder #2 had misfired, and the spark plugs had seized. The vehicle was not repaired due to the cost. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

- Palm Bay, FL, USA

Coolant intrusion lead to broken head gasket. Ford CSP 19B37 and 21N12 expired Nov 2022 and Ford will not cover cost of repairs even though this was a known issue from June 2022 and last service at Ford dealership was July 2023.

- Largo, FL, USA

My 2018 Ford Escape needs a completely new engine at 84,495 miles due to coolant leaking into the engine. $9100 to fix an issue Ford is aware of is unacceptable. Ford extended the warranty to 84,000/7yrs. This should be a recall and not simply an extended warranty.

- North Little Rock, AR, USA

Coolant leaking into 3rd cylinder causing engine failure.

- Deerfield, WI, USA

My 2018 Ford Escape with only about 70000 miles needs a complete engine replacement. The reason is there a crack in the cylinder which is leaking coolant into the engine. Because of that I need my entire engine replaced at a cost of $6,800. This car has been very well maintained. I have always followed the vehicle maintenance recommendations.

- New Berlin, WI, USA

Head Gasket appears to have failed prematurely allowing coolant liquid to enter cylinder and degrade internal components of engine, causing misfiring and engine overheating and failure messages. Conditions have been confirmed by private independent mechanic. have appointment to have dealer evaluate issue.

- Egg Harbor City, NJ, USA

Coolant leaking into engine. Not dead yet but not drivable since it will cause more damage to the engine. Luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. This was confirmed by a dealership after they did an engine diagnostic, although a month ago when I brought it in for an oil change they noticed my coolant was low and said they would look into it, they didn-??t. Only the ford dealership mechanics have inspected this as of yesterday. An engine warning light came on the day I took it in (yesterday). - was told by my dealership that entire engine needs to be replaced.

- Oklahoma City, OK, USA

While driving the vehicle a light indicating overheating came on. I slowly and safely made it home and parked the vehicle outside as I was scared it could catch on fire. I contacted a local repair shop, who stated to have it towed to them. The owner of the shop indicated there is coolant leaking/intruding into the cylinder. He stated this is a known issue with Ford's with this particular engine. He stated it is not safe to drive. I contacted two Ford dealerships who stated this is a known issue but there is no coverage to repair it. I contacted Ford Customer Care who advised the customer satisfaction program, 21N12, for this mechanical issue expired in November 2022 which is prior to when I purchased the car. I have been advised by Ford to take it to a Ford dealership for a diagnostic check. I informed them the vehicle is not safe to drive and would need to be towed. I requested they at minimum cover the diagnostic evaluation at the dealership to which they responded the dealers are independently operated and they can't waive it. Ford customer care stated once evaluated at a dealer they would then escalate the issue to a level 2 care executive department and requested I keep all receipts for potential reimbursement. The vehicle is available for NHTSA to inspect.

- Dearborn Heights, MI, USA

I have kept this vehicle always serviced and took care of it. One day I was starting the car in the morning, the car was shaking when starting, I drove it was ok, I did have little bit of shaking in Idle. the next day, car also started to shake, after driving it for 3 minutes a check engine light came. I called Pepboys where they did recommended the replacement of the Spark plugs and the coils, after doing all job at pep-boys, next day, same shaking problem and same check engine light it was a misfire in Cylinder 3 then it show multiple Cylinder code, get it back to pep boys. They checked their job and did a leaking test for cylinder which showed a 18-20% leak, then they told me they car has issues in the Gaskets or the Pistons, and you should take it to the dealer, I called the Davidson Ford in Clay, they did test the car and said there is nothing wrong with it, Even the tech drove for 30 Miles. they cleared the Engine light and gave me the car. the second day, car started shaking again when start and the check engine light start Flashing and then the sign Engine Needs Maintenance now appeared I turned it off, towed it back to the dealer. Where they did further diagnostic and found out that there's a coolant intrusion in the Cylinders and the car needs a new engine !! car has 93K ish miles on it... never ever had an issue with it....

- Baldwinsville , NY, USA

Manufacturing design defect in Ford 2.0L Ford Escape. Number 4 cylinder misfire (P0304) and coolant intrusion into cylinder 4. Common pproblem but Ford has not issued a recall as of 06/01/2024. Conyacted Ford customer relations but no succes. Demanding I pay for the engine replacement. Why - since it is a known defect by Ford? 1.5L ening, same problem and Ford issued recall notice for that engine is same model Escape.

- Victorville, CA, USA