10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
22,020 miles

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« Read the previous 20 complaints

problem #310

Jun 062023

Escape

  • 134,932 miles
The contact owns a 2018 Ford Escape. The contact stated that after the vehicle had received an oil change, the check engine warning light illuminated while driving. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to an independent mechanic, who replaced the engine; however, the failure recurred. The vehicle was taken back to the independent mechanic, who determined that the airflow shutter actuator needed to be replaced, but the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 134,932.

- Detroit, MI, USA

problem #309

Nov 292023

Escape

  • miles
11/29/2023 Temperature light came on/reported hot, said please pull over when safe; I stopped shortly but was on a hill with vehicles behind me, and had to get to the top to pull off. (Within 1 minute); NO previous warnings or having to put additional antifreeze in the vehicle. The coolant in the reservoir was boiling; Called Tow Truck; took to Ford Dealer; several days later they informed me there was coolant in the engine; Option replace the engine for $9,300 and did not tell me this is a recurring issue with the 1.5l EcoBoost Engine; The vehicle is still at the dealership and is available for inspection; Ford knows about the issue and is not taking full responsibility for a design or manufacturing problem; If the engine just shuts down in front of other vehicles our safety is compromised; An engine fire or coolant reservoir explosion is possible. The coolant leak issue has been inspected and confirmed by Ford and the local dealership; Ford acknowledges there is a problem (Ford Customer Satisfaction Program 21N12 and stated they provided recall information in 2022 to all Ford Escape 1.5l EcoBoost Owners that Ford would replace the short block in the Escape at their cost; said it ended 11/30/2022. I NEVER received any recall information from FORD and my vehicle had 0 Unrepaired recalls. What happened? Ford should replace the engine at no cost to the owner because of the known recurring issue. Hundreds of complaints. This is a design or manufacturing issue! Escape owners need HELP with this issue from the NHTSA.

- Draper, VA, USA

problem #308

Nov 212023

Escape

  • miles
At roughly 54600 miles the engine began to shudder badly when starting the vehicle and driving for the first minute or so. The vehicle produced a check engine light that would come on and then would go off within the same day after it was parked multiple times over several weeks, finally staying on for 2 days. Shuddering from the engine became significantly worse in that time and the check engine light began to flash while driving along with experiencing sudden loss of engine power. Took the vehicle to Ford who found the cause was a known defect causing coolant intrusion into the engine, requiring short block replacement new spark plugs, gaskets, etc. The vehicle was retained by Ford for over 3 weeks for this repair.

- Manassas, VA, USA

problem #307

Dec 112023

Escape

  • miles
The 1.5L eco boost engine is causing coolant to leak into the engine. I need a new engine and can-??t get one. It failed the block test. I will need to check and fill the antifreeze everyday until a recall is issued. This is a common problem from what I-??ve read.

- Norwich, CT, USA

problem #306

Nov 152023

Escape

  • miles
Coolant going into block and ford refuses to fix makes no since there was a customer satisfaction on this issue it ended. But I never got the paper work on this issue I would say people before me did.Ford customer service told me I should of been cking internet really it was a new car for me and now they want 6000 to fix. I don't understand cuz I did a recall and the 1.6 and 2.0 why did they not do a recall on the 1.5 that makes no sense to me I really wish somebody would explain it to me this problem has been with this motor since 2010 they recalled all of them but they won't recall this now I'm lost please help me I'm done with that a car now for a month nobody is willing to help I have an extended warranty they won't help because they said that Ford should fix it cuz it's their default. But it doesn't make any sense that you got it somebody recalls all the other ones but not the 1.5 and now they're recalling 2020

- Eldon , MO, USA

problem #305

Nov 012023

Escape 4-cyl

  • 75,024 miles
The contact owns a 2018 Ford Escape. While the contact's son was driving at an undisclosed speed, the engine seized. The contact's son attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and was later towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure but did not assist. The failure mileage was approximately 75,024. The contact stated that the vehicle was repaired.

- Spokane, WA, USA

problem #304

Feb 012023

Escape

  • 23,000 miles
The contact owns a 2018 Ford Escape. The contact stated that upon inspection, it was discovered that the engine coolant level was very low. The vehicle was taken to the local dealer who discovered that there was coolant intrusion into the engine cylinder, and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 23,000.

- Defiance, OH, USA

problem #303

May 222023

Escape

  • miles
In 2023 at around 90,000 miles on our 2018 Ford Escape started leaking coolant into the engine cylinder. To resolve the issue, the long block needs to be replaced placing substantial financial burden on us. Ford has indicated that we do not qualify for any financial assistance and the engine replacement cost for our 5 year old car falls entirely on us.

- Sacramento, CA, USA

problem #302

May 312022

Escape

  • 60,000 miles
The contact owns a 2018 Ford Escape. The contact stated that on one occasion while in reverse(R), the vehicle lost motive power. The contact stated that an unknown warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that on another occasion while driving at an unknown speed two unknown warning lights illuminated. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Rhinelander, WI, USA

problem #301

Nov 262023

Escape

  • miles
Engine coolant is leaking into the cylinder head, causing misfire and low coolant level.

- Penn Run, PA, USA

problem #300

Oct 032023

Escape

  • miles
I had vehicle checked by a mechanic about check engine light. There are no problems with vehicle. It seems to run a bit rough but drives well. Coolant was low and refilled. I believe dealership wants to trade in to sell new car. Wont be shopping ford vehicles

- Palm Desert, CA, USA

problem #299

Nov 132023

Escape

  • miles
FSA -21N12 failed causing engine to need to be replaced.the car had a extended warranty on this model but because it's 400 miles over it Ford corporation refused to help me with the repairs which is $12000 they knew this model had problems is why they added the extended warranty but refused to help me now.now I owe for a car i can't drive

- Evansville, IN, USA

problem #298

Aug 102023

Escape

  • miles
Coolant Intrusion and it available for inspection. The vehicle suddenly started to overheat while on the freeway, slowing the vehicle down from 75th, down to 10, leaving me stranded for hours in -??Limp Mode.-?? The vehicle was taken to a local mechanic where it was confirmed to have the coolant intrusion. The vehicle is available for inspection by the manufacturer. The check engine light appears, along with message Check Engine Failure and has been happening since August 2023.

- Burlington, WI, USA

problem #297

Sep 202023

Escape

  • miles
Need new engine block. First issue was with A C/S: VEHICLE TOWED IN. CUSTOMER STATES CHECK ENGINE LIGHT IS ON AND VEHICLE STALLED OUT - CHECK AND ADVISE 59FOZ REPLACE ENGINE EVAP VALVE - AUTH#A211102572- at 43,012 miles. Second incident was at 64,309 miles -- A C/S: CUSTOMER STATES WHEN SITTING AT RED LIGHT, WHEN VEHICLE IDDLE AND THE ENGINE SHUT OFF INTERMITTLEY AND SOMETIME IT WILL PUDDLE LIKE NOT GAS 00 AUTH#A230602080 - WARRANTY SOLUTION 2106 CEXT 2108 CEXT $2432 $2432 1 DS7Z*6256 SPROCKET - CAMSHAFT $100.83 $100.83 $100.83 1 DS7Z*6256 SPROCKET - CAMSHAFT $136.50 $136.50 $136.50 2 4M5Z*6M282 BOLT - OIL SUPPLY 9.17 9.17 $18.34 1 CN1Z*6M280 SOLENOID - ENGINE VARIABLE TIM $70.67 $70.67 $70.67 1 CN1Z*6M280 SOLENOID - ENGINE VARIABLE TIM $48.83 $48.83 $48.83 1 BE8Z*6A340 BOLT 3.60 3.60 3.60 1 DS7Z*6584 GASKET - VALVE ROCKER ARM COVE 5.95 5.95 5.95 5 XO*5W20 OIL - ENGINE 4.29 4.29 $21.45 1 BM5Z*2A572 GASKET - VACUUM PUMP 3.18 3.18 3.18 1 *W717236*S300 RING 0.81 0.81 0.81 1 DS7Z*9229 KIT - "O" RING $13.84 $13.84 $13.84 PARTS: $424 LABOR: $2432 OTHER: 0.00 TOTAL LINE A: $2856 64309 DIAGNOSED AND REPLACED FAILED VCT SOLENOIDS AND CAM PHASERS. REPLACED TIMMING BELT AND ROAD TESTED OK **************************************************** B MULTI POINT INSPECTION 99P ADDITIONAL PART NOT COVERED BY WARRANTY SOLUTION 2106 CP 0.00 0.00 1 BE8Z*6268 BELT - TIMING $83.33 $83.33 $83.33 1 MU2Z*6731 KIT - ELEMENT & GASKET - OIL F 8.18 8.18 8.18 00 MISC 2106 ISP (N/C) 1 BM5Z*6312 PULLEY - CRANKSHAFT (N/C) PARTS: $91.51 LABOR: 0.00 OTHER: 0.00 TOTAL LINE B: $91.51 and on September 20, 2023 engine failure requiring new engine block at 68,000 miles.

- Ashland, MA, USA

problem #296

Oct 092023

Escape

  • 64,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the engine overheated warning light illuminated, and the vehicle lost motive power. The contact opened the hood and noticed the engine was not hot to the touch and that the coolant level was low. The contact stated that a month prior the check engine warning light had illuminated and then turned off. The vehicle was towed to the dealer and diagnosed with coolant intrusion and a cracked engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an unknown TSB did not apply to the vehicle and had already expired. The failure mileage was approximately 64,000.

- Seattle, WA, USA

problem #295

Nov 132023

Escape

  • miles
Gas goes fast, The canister purge valve? My engine light stays on.

- Westerville, OH, USA

problem #294

Nov 112023

Escape

  • 140,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 28 MPH, the vehicle became inoperable. There was no warning light illuminated. The contact pulled over and the vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 140,000. The VIN was not available.

- Troy, NY, USA

problem #293

Nov 042023

Escape

  • miles
Coolant intrusion with mil code p0301(misfire on cylinder one).Low coolant

- Guyton , GA, USA

problem #292

Oct 182023

Escape

  • miles
About 20 months ago and at 120,000 miles my transmission blew and I filed a report with you. This time about 2 months ago my engine started shaking when being started, and according to my local Ford dealership, my engine block is either cracked or has a warped cylinder head. Either way the entire engine needs to be replaced. It now has 140,000 miles on it. In addition to this, I have had several other things go wrong with my vehicle over the same time frame. I cannot afford spend $8,0000 for a new engine right now, and my experience also tells me that this will not be the end of the major repairs either. Right now I have a $35,000 (original price) boat anchor. Repair information to be provided upon request.

- Metamora, MI, USA

problem #291

Nov 032023

Escape

  • miles
Motor repeatedly overheats causes coolant to boil, burning smell, coolant smell, leaves me stuck along highways and roadways in unsafe areas. Dealer replaced heater core coolant pump at almost $1,000 and still overheating. The vehicle has been to both an independent mechanic and dealer. There was a message that engine was overheating. Engine light came in and message to service engine now. First appeared last weekend driving in highway. Had to be towed.

- Dallas, PA, USA

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