The contact owns a 2018 Ford Escape. The contact stated that while her grandson was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the short and long blocks. The contact was informed that the engine blocks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 77,000.

- Cedar Rapids, IA, USA

Got in my morning and it just went to red line overheat. Add a coolant and then go away. Add it Call my warranty told me that it was denied because I put cooler How do I get it fixed?

- Murfreesboro, TN, USA

We purchased at 2018 Ford Escape (VIN# [XXX] ), with 2.0-liter engine, it has 57K miles on it and has been well maintained. The engine indicator light came on, we took it into the Ford Dealership to diagnose the issue and were told it needed a new engine. Here-??s the diagnosis provided by the Damerow Ford dealership in Beaverton, Oregon: VERIFIED CUSTOMER CONCERN. FOUND CODE IS P0301 CYLINDER 1 MISFIRE. VERIFIED NO COOLANT IN COOLANT TANK. FOUND WHITE SMOKE ON START UP AND BURNT COOLANT SMELL FROM EXHAUST. OIL AND COOLANT MIXING. REMOVED CYLINDER 1 PLUG AND FOUND COOLANT TRACES ON PLUG. PRESSURE TESTED COOLING SYSTEM AND FOUND COOLANT IN CYLINDER 1. BLOWN HEAD GASKET CAUSING CYLINDER WASH OUT. VEHICLE NEEDS AN ENGINE DUE TO WASH OUT AND BLOWN HEAD GASKET Ford Motor Company knows they have a serious coolant, engine and overheating defects. Ford has already been forced to recall more than 200,000 defective and unsafe vehicles. Ford recalled other Ford Escapes, because their 1.6-liter turbocharged engines overheated when coolant got low, causing the cylinder head to crack and spew oil. The vehicle we purchased is suffering from the same coolant leak, engine, and overheating issues which are serious safety defects that creates a risk of fire. We are requesting NHTSA take immediate action to require Ford by law to recall the vehicle and pay 100% of the cost related to replacement of the engine and all associated failed parts as a result of the coolant, engine and overheating defects. Car owners like us who unknowingly purchased a defective Ford product should not bear the burden of paying unjustified repair costs. I am requesting immediate action be taken by NHTSA to protect all consumers who were unaware they had purchased and were driving an unsafe and defective vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Portland, OR, USA

I took my 2018 Ford Escape in for a check engine light. I was told that there was a crack in the engine block due to coolant leaking into the engine and ultimately cracking the engine. There huge safety concerns with this such as over heating and risk of fire. Ford has refused to take responsibility for this. There should not be a reason to replace an engine in 5 years.

- Cordova, TN, USA

My 2018 Ford Escape has a coolant intrusion, which if left unchecked, can cause serious damage and danger (fire). I purchased this used vehicle from a trusted dealership, only 7 months ago, to now discover this issue and find out that the recall that could have fixed this is now "expired". Coolant intrusion was confirmed by a local autoshop and confirmed by Ford. There was a brief flashing MIL light, but it has not gone off since, which also adds to the concern.

- Hudsonville, MI, USA

I purchased the vehicle from a used car dealership and was the second owner. The check engine light came on. Took it to a Ford dealership, who confirmed it was coolant intrusion in the engine. Ford had put out notices on the issue, however the car was taken in for service numerous times and Ford did not take care of trying to fix the issue. This was a known problem with this engine. There could have been a serious accident from engine failure. I spoke with Ford who stated they would not fix the engine. I don't know how Ford can put a time limit or mileage limit on a design flaw which they knew about. I owned the car for all of about 15 minutes and now I have to pay for a brand new engine.

- Little River, SC, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, there was white smoke coming from the exhaust pipe. The contact stated that he was able to safely drive the vehicle to his office of employment. The contact stated that the vehicle failed to restart. The contact stated that an independent mechanic arrived at the location to inspect the vehicle. The vehicle was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

- Schenectady, NY, USA

There is a known defect with this car [XXX] covers the issue. I suffered the coolant leak for my car. I was told I need a new engine and that Ford will not pay for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Windham, NH, USA

According to my mechanic, coolant has leaked into the cylinders of the engine. This is a common problem with this particular model the dealer Ford will not repair.

- Middle Island, NY, USA

Intermediate start ups, followed by "service engine now" light. Upon immediately taking to shop, I was informed that coolant had leaking into engine via head gasket and engine is damaged beyond repair - vehicle has less than 99,000 miles and has had regular oil changes and fluid checks.

- Waukesha, WI, USA

Leaking coolant into 2nd cylinder. The head gasket has blown.

- Eureka, CA, USA

The 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into a cylinder bore.

- Southgate, MI, USA

Coolant is leaking in to the combustion chamber of my 1.5lt Ecoboost engine. Causing the engine to run very rough and not start sometimes.

- Sacramento , CA, USA

Coolant Intrusion Cylinder #2. Codes for misfire cylinder 2 as well as coolant loss for OVER 2 YEARS. At the time of both of my warranty work (as well as other extended warranty work) they did the associated computer flash to add the low coolant light, but told me that on the 1.5 eco boost motor that coolant consumption is a "normal occurrence". Which is true but that is because ITS LEAKING INTO THE MOTOR. Ford has intentionally covered up this issue and knowingly sold this motor with this defect. We qualified for the 21N12 Customer satisfaction program but the letter was sent to the old owner of the vehicle ( we purchased this from ford and registered in VT and the letter was sent to a person in Tennessee.) We are currently working with ford customer care but they have said there is little they are willing to do. My local dealership currently has 3, 1.5 eco boost in 2 for intrusion diagnosis and 1 for a new motor. This is a massive safety issue because the motor could overheat ( even with the low coolant light they added the temp gauge does not go over normal operation levels) so the car has a high potential to catch on fire at highway speed. We are currently waiting for our diagnosis appointment (no one can see us for 2 months) but we have all symptoms and codes from the diagnosis process on the 21n12 customer satisfaction letter. [XXXX] ford INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glover, VT, USA

Coolant intrusion leak in multiple cylinders causing misfires.

- Austin, TX, USA

The contact owns a 2018 Ford Escape. The contact stated that on two occasions while driving at various speeds, the vehicle lost motive power. The check engine warning light illuminated but then disappeared. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

- Grand Prairie, TX, USA

I was pulling out of a parking lot when going up a hill my car no longer would shift gears. There was a car coming up fast on me and I barely made it over the hill. I allowed the car to roll into the next parking lot to get out of traffic. No warning lights came on. I turned the car off to see if it was a computer problem. The car would not start up. I used a jump box to restart the battery. When the car was back on I attempted to drive in the empty lot and the car would not shift gears. The car is an automatic and I tried to do manual shift if sport mode and it would not function. I was in a different state with my sister and we were stranded. I had to call my husband to tow my car home because it would be months to get parts for the repair shop in the other state. I had it evaluated at Ford and they said it was the transmission. It took 7 months to get parts and to get it fixed. Now the radiator is leaking and the car no longer runs. I spent $8000 on repairs and I can-??t even drive it. Now my dad-??s escape that is a different year and body style has to have its transmission repaired too.

- Murfreesboro, TN, USA

The vehicle check engine light came on at 61k miles, was found to be misfiring. Upon inspection, dealership found coolant intrusion in engine. Engine will require block replacement. Vehicle could have overheated, caught fire, or left family members stranded in severe weather conditions.

- Whitehall, MT, USA

I was driving my 2018 ford escape. The check engine light came on, I drove straight to dealer. The inspected the vehicle and said there was a coolant leak which leaks on to the pistons. My 3 piston is misfire and my engine block needs to be replaced. $7500. As I research this issue, I see this was known by for manufacture. I just paid off my vehicle, I have no money and no vehicle to get to work.

- Palm Desert, CA, USA

On September 22 2023 I drove my car home from work and everything was good. The next day September 23 2023 I started my car and my check engine light went yellow, then red, my car instantly overheated, smoke poured out of my exhaust. I brought it to dealership for inspection and was told coolant had leaked into my engine and the engine cracked. Upon research this is a known problem with ford escapes dated from 2013-2019 with the possibility of the car catching fire. I paid over 10k to have it repaired but it shouldn-??t have happened in the first place! Ford should have recalled the SUVs and fixed/replaced the problem components.

- Bedminster, NJ, USA