10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
21,531 miles

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« Read the previous 20 complaints

problem #198

Jan 222023

Escape 4-cyl

  • miles
2 weeks after our warranty expired for the power train we experienced failure with a misfire of Cylinder 1. We replaced all of the spark plugs at around 41,000 miles. 1 month into replacement cyclinder 1 misfired again, we replaced the spark plug thinking it was that and also the coil. 2 months after we are having the same issue, replaced the spark plug again, and the code will not go away, the check Englishwoman light continues to flash. I brought it to the dealership where it has been preliminarily determined I have a coolant intrusion in cylinder 1 and a new king block will be required at the tune of about 9k. There was tsb 19-2346 on my car and nothing was done to prevent this from happening. We suddenly lost all coolant around the same time we replaced the spark plugs as well. There was no visible leak. Ford needs to cover this repair in full, and issue a recall. My 17 year old drives this vehicle and when she was driving yesterday is when the failure began as she was turning left she had a sudden loss in power, almost getting tboned.

- Colorado Springs, CO, USA

problem #197

Oct 012022

Escape

  • 85,000 miles
The contact owns a 2018 Ford Escape. The contact stated while her son was driving 65 MPH, the temperature gauge began to raise quickly. Additionally, the -??High Engine Temperature - Stop Vehicle Immediately-?? message was displayed. The driver parked the vehicle on the side of the road for an hour before continuing to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the thermostat to be replaced. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

- Barton, VT, USA

problem #196

May 202023

Escape

  • miles
The dealership, All American Chevrolet of San Angelo TX, sold me this car 12/14/2022 without fixing the recall that was issued 6/2022. My battery has died 2x within a month, my check engine light came on yesterday but there are only 68k miles on the car. It's against federal law for a dealership to sell a car with an open recall, isn't it?

- San Angelo, TX, USA

problem #195

May 162023

Escape

  • 93,400 miles
The contact owns a 2018 Ford Escape. The contact stated that while the transmission was shifted into Reverse(R) or Drive(D), the vehicle was shaking. The check engine warning light was illuminated, and the "Pull Over" message was displayed. Additionally, there was white smoke coming from the exhaust pipe. The contact's boyfriend, an independent mechanic, diagnosed that there was a misfire in cylinder # 1. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,400.

- Stout, OH, USA

problem #194

May 152023

Escape

  • 90,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH and overtaking another vehicle, the contact heard an abnormal sound before the vehicle started to hesitate. The contact stated that the coolant warning light was illuminated. The contact stated that she parked on the side of the road and restarted the vehicle and drove slowly back to her residence. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the four spark plugs to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the independent mechanic, where it was diagnosed with needing the four spark plugs, four coil boots, and the engine to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

- Tucson, AZ, USA

problem #193

Mar 022023

Escape 4-cyl

  • miles
Purchased vehicle brand new. Transmission light is coming on. There is jerking while driving and hard to put in gear. I have the premium extended warranty on car. At 58,099 miles the light has been on. I travel for work and have tried to get an appointment for repair in GA. FL, and two places in AK no one can get me in in a reasonable time. All a least 3 weeks to a month out which leaves me unable to travel for work because I can't afford to rent a car for a month. This is a inconvenience. They say they have so many cars with engine issues in the shop. Ford needs to take full responsibility for this. There should be a recall on these cars. I am almost forced to buy a new car just to be able to work. Ive called my warranty and Ford head quarter and no one can assist. I'm stuck with this lemon. It's unacceptable. Ford needs to be held accountable!

- St Augustine, FL, USA

problem #192

Mar 162023

Escape

  • miles
Defective engine block, getting cooling leaking into the engine causing overheating and creating hazard of starting fire, when got tested in the dealership they found problem and we-??ve been told they found a recall on that issue but they cannot fix this right now due to shortage of parts could be months could be years and now car is not safe to drive park at the dealership, Ford dealership can only provide a rental car for the time car being fixed after parts comes

- Greer , SC, USA

problem #191

May 092023

Escape

  • miles
The check engine light came on so I checked the code and it indicated a misfire in cylinder 2. I was headed to the shop for a tuneup when the temperature gage shot up to hot and the engine lost power. It's pouring white smoke from the exhaust and is not drivable. The coolant was completely gone but no leaks found. It's running hot on startup and won't go over 10mph. There was no warning lights until it was too late. The vehicle stalled in the middle of the road and a car almost wrecked into me and my daughter.

- Pascagoula , MS, USA

problem #190

Mar 152023

Escape

  • miles
The antifreeze is leaking into the cylinders. My car has been diagnosed as being HYDRO-LOCKED. This happened in March. I took the car to REA Ford in Monticello where it was diagnosed. A claim was submitted to the warranty company who said they are not responsible for the repair because the manufacturer knew of this defect and had a Customer Satisfaction Program 21N12 - Short Block Replacement After Coolant Intrusion. This is dated June 09, 2022. There were program limits set in place which ended on November 30, 2022. This issue occurred with my car after this date. It is the same issue and I am being told by everyone that they are not responsible for the repair. The car will not start and had to be towed to REA Ford in Monticello where it is currently sitting. The check engine light came on. I took it to be diagnosed and was told this is the issue. I was told that they could not identify where the leak was until it got to the point that the car was having more difficulty starting and running. The car is now unable to start. My safety was impacted because I was told it was safe to drive but around March 15th, the vehicle would not exceed 6 miles per hour and just stopped moving. It had to be towed to the dealer's garage.

- Monticello, NY, USA

problem #189

Apr 282023

Escape

  • 125,800 miles
The contact owns a 2018 Ford Escape. The contact stated that there was delayed response while starting the vehicle. Additionally, the vehicle sputtered while driving; with the failure recurring increasingly while in reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the battery, the starter, the spark plugs, and the ignition coils needed to be replaced. However, after further inspection of the vehicle, the dealer determined that coolant was leaking into the engine, and the engine needed to be replaced. The dealer informed the contact that the failure was related to Ford Campaign Numbers: 19B37 and 21N12; however, the service campaigns had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 125,800.

- Homer, LA, USA

problem #188

Apr 192023

Escape

  • 82,915 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at speeds of 35 MPH or lower, the vehicle was hesitating and jerking. The RPM-??s would erroneously be reduced. The failure also occurred while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into cylinder #1. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 82,915.

- West Lafayette, IN, USA

problem #187

Apr 202023

Escape

  • miles
The car began overheating while in operation. The driver immediately pulled over and shut the car off, and the car was towed to the dealership. It was discovered that there was a crack in the gasket, allowing coolant to slowly leak into the engine over time. The engine seized and is no longer operable. This is, as confirmed by my Ford mechanic, and KNOWN and COMMON issue with this particular year/model. Ford is aware that this is a manufacturing defect and has not issued a recall at this time.

- Brockport, NY, USA

problem #186

Apr 172023

Escape

  • miles
Coolant leaked into engine causing engine replacement

- Cream Ridge, NJ, USA

problem #185

Apr 172023

Escape

  • miles
In my 2018 ford escape, that I purchased only two years ago, my check engine light came on for the first time. I took my car to the dealership, and they stated that there was a coolant leak and had leaked into my cylinder 4 causing the vehicle to misfire and not function properly. Due to this, the dealership stated that this repair would cost me 8500 dollars to repair this issue and that was by replacing the short block of the engine.

- Sacramento, CA, USA

problem #184

Apr 042023

Escape

  • 101,918 miles
The contact owns a 2018 Ford Escape. The contact stated that after purchasing the vehicle while driving at an undisclosed speed, the front driver-??s side seat pivoted back requiring the contact to stand on her left foot to reach the brake pedal while the seat inadvertently adjusted backward without warning. The contact then stated that the rear passenger-??s and driver-??s side door failed to open, and the front passenger-??s side door intermittently failed to open. Additionally, the contact stated that the vehicle started to shake, and the check engine warning light illuminated. The vehicle was taken to Midas where it was diagnosed that the air intake tubes were glued together causing a lack of intake air. Additionally, cylinder #3 had misfired. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 101,918.

- Wimberley, TX, USA

problem #183

Apr 072023

Escape

  • miles
In the past 2 weeks, the check engine light has come on and then turned off several times. April 7 the car overheated and it was found to have no engine coolant and a powertrain warning turned on. After adding coolant, the car ran and errors disappeared. We-??ve been checking the coolant every day and have had to continually add coolant although no leak seems to be occurring. Made an appointment at a shop to have it checked out and in the days leading up to that appointment, it started running roughly. April 12 it took several attempts to start and a powertrain warning came on and it wasn-??t running at full power. After turning the car off, when re started, error disappeared. Repair shop today said the engine coolant was leaking into the engine cylinders and that the engine needs to be replaced.

- South Lyon , MI, USA

problem #182

Apr 072023

Escape

  • miles
The transmission was found to have a leak by my personal mechanic. The suv does not have a dipstick to check if fluid is low so a few weeks ago it start making noise and running weird. It would hesitate while driving, slow acceleration, even sputtering to the point of possible shutting off. Sometimes I am not able to reverse out of the way of traffic. It is dangerous especially if my children are in the car. My mechanic said that at first he just thought it was low on fluid and then he seen a puddle on the pan that collects underneath but he assumed it was oil but that wouldn't be because I just got an oil change from the dealership. Come to find out the transmission has had a slow leak that I would have never even noticed because there is a collection panel underneath. I've tried to contact the dealership multiple times. No help, we've only had the car for 15 months.

- Pawtucket, RI, USA

problem #181

Apr 082023

Escape

  • miles
While driving vehicle on highway at highway speeds of 65 MPH. Vehicle check engine light started flashing. Vehicles slowed to 20 MPH. We almost got hit by 6 different vehicles and caused a pile up. Large cloud of black smoke left from tailpipes. Was stranded on side of highway. Was told by Ford that vehicle needed a new short block. This is the 3 engine for this vehicle with only 37000 miles.

- West Jordan, UT, USA

problem #180

Mar 222023

Escape

  • miles
I had my adaptive cruise control on while driving on a highway and suddenly lost power/acceleration. I was able to limp the car back home and the check engine light came on. I took it in to get the error code read, which prompted that there was an issue with the high pressure fuel pump. I got that replaced by our normal service provider and picked up my vehicle. While driving the vehicle again (with adaptive cruise on), I lost acceleration/power. Since I wasn't in the area, I had the vehicle towed back to the service provider where the replaced fuel pump had "collapsed onto itself and broke", which luckily didn't cause serious injury. In this state, the service provider told me it was unsafe to drive. With the newest fuel pump, everything seemed fine for a few days in my daily travels. We were on our way to a vacation stay (highway speeds, adaptive cruise, driving for 2+ hours, etc.) when the issue presented itself again. This time when we returned to the service center, they stated that the engine had sludge which was causing the damage to the fuel pump and we would need to replace the engine. Since owning this vehicle, I have had it serviced as stated in the Ford service schedule (90,000 mile service, oil changes, etc.) and have always kept an eye on the temperature gauge. The fact that I have maintained this vehicle well and the engine now needs replacing doesn't seem to add up. I feel like there is a serious flaw with these engines and luckily, they didn't cause any accidents or harm in this instance.

- Oshkosh, WI, USA

problem #179

Mar 232023

Escape

  • 58,200 miles
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 60 MPH, the vehicle made a loud knocking sound. The vehicle was restarted, and the check engine warning light illuminated. Additionally, whenever the A/C was activated, there was a squealing sound coming from the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the warranty had expired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 58,200.

- Spokane, WA, USA

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