10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
22,020 miles

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« Read the previous 20 complaints

problem #170

Mar 022023

Escape

  • miles
Continuous low coolant level. Every 3 weeks have to replenish coolant. Have seen others having same issue.

- Delphi, IN, USA

problem #169

Feb 032023

Escape

  • 122,000 miles
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the vehicle started overheating and the coolant level warning light illuminated. The contact checked the coolant level and noticed that there was no coolant in the vehicle. The contact added coolant, but the failure reoccurred. The vehicle was diagnosed by an independent mechanic and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 122,000.

- Collinsville, IL, USA

problem #168

Feb 102023

Escape

  • 63,500 miles
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.

- Windham, OH, USA

problem #167

Feb 112023

Escape

  • 121,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving 65 MPH, the vehicle overheated. Several unknown warning lights were illuminated. The contact related the failure to Technical Service Bulletin Number: 21N12 (Coolant Intrusion). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,000.

- Fort Worth, TX, USA

problem #166

Jan 272023

Escape

  • 113,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the coils needed to be replaced due to coolant intrusion into the engine. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 113,000.

- Lubbock, TX, USA

problem #165

Jan 032023

Escape

  • 90,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35 MPH, the vehicle overheated and stalled. The engine misfire warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the head gasket was blown, and that antifreeze was leaking into the engine. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 90,000.

- Mckinney, TX, USA

problem #164

Feb 052023

Escape

  • 69,000 miles
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer where the vehicle was diagnosed with the coolant leaking into the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.

- Jacksonville, FL, USA

problem #163

Jan 212023

Escape

  • miles
The fly wheel broke at the factory welds, and it is not covered by the warranty, but the same flywheel is used in the 2020 Ford Fusion and is being recalled for defects and covered under warranty.

- Franklin, PA, USA

problem #162

Jan 172023

Escape

  • miles
On Sat, Jan 14, started my car, it misfired on startup. Sun 1/15/23, started it, it misfired again. -??Ck Engine light-?? came on.Went to Advanced Auto Parts- code = P0304, Cylinder 4 Misfire Detected. Immed stopped driving vehicle-scheduled appt w/mechanic. Tuesday, Jan 17, drove vehicle to 1st Stop Auto, they diagnosed it, another code came up=P0316, Misfire Detected on Start-up (First 1000 Revolutions). They pulled all recalls, found out there's Technical Service Bulletin (TSB) on my make and model dated 12/2019. Diagnosis of vehicle from mechanic: -??Found coolant was low due to it getting into Cylinder 4. TSB for replacing the engine for this issue.-??. I picked up vehicle and drove it to Pinnacle Ford to have them diagnose it. In 12/2019, Ford distributed an INTERNAL Technical Service Bulletin (TSB) to their service departments regarding this major issue, WITH NO RECALL, then in 2020, a Class Action Lawsuit was filed against Ford. Both the mechanic and dealer has told me that my SUV needs a new engine-long block because the EcoBoost engine is defective as coolant leaks into the cylinders, which causes misfires, damage to additional major parts of the engine, AND can cause fire. This is not only a major repair for a vehicle w/less than 68k miles, but also a MAJOR safety hazard and Ford Motor Company IS DOING NOTHING TO REPAIR OR COMPENSATE OWNERS THAT OWN OR LEASE THEIR PRODUCTS/VEHICLES! They're fully aware of problem & have been for close to 10 years. Pinnacle Ford Lincoln diagnosed vehicle & filed the issue via paperwork to Ford Motor Company TO SEE if they will offer financial assistance for repair. They would not provide me with a loaner as I-??m without a vehicle due to their negligence. I contacted Ford 5x in the last week, as early as today. Their Customer Care dept could care less. I requested my call be expedited. Not one rep would do so. The TSB bulletin is 7 pages of information and parts that must be ordered to fix this problem.

- Lexington, KY, USA

problem #161

Jan 132023

Escape

  • miles
There have been several instances of the vehicle completely shutting off while sitting idle and at red lights. I took it to the dealership and there is coolant leaking into the cylinders causing it to misfire. This is very dangerous and could cause the car to run hot or burn up! The said I should replace the engine but FORD should be responsible as this seems to be a problem in many of their escapes!

- Alexandria, LA, USA

problem #160

Dec 222022

Escape

  • miles
Took car in due to heater not working correctly, was not blowing hot air, was told coolant was leaking into engine, would need new engine, head gasket and block damaged. No warning or check engine lights on. Car is available for inspection if needed. I drive this car with, y son on a daily basis if not for a cold front that past I would have never knew my heater didn't work and would be driving this car without knowing there was a problem which could lead me to be stranded. I was also told by the mechanic that this is not the first 2018 Ford Escape they have encountered with this same problem, they had worked on one just a week prior to me bring in my car. We were also informed by several Ford and other dealership service departments that it is an ongoing problem right now with all the 2018 escape to where there is a shortage of engines right now to replace them. I feel like this should qualify for a recall and that Ford needs to replace these engines at their cost since its a known fact online and in person that its faulty engines.

- Lafayette, LA, USA

problem #159

Dec 272022

Escape

  • 43,780 miles
The contact owns a 2018 Ford Escape. The contact stated that after his daughter started the vehicle and started accelerating, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed her that the oil level was low and that cylinder #4 was misfiring. The contact was referred to the dealer. The vehicle was taken to the local dealer to be diagnosed. The mechanic confirmed a misfire in cylinder #4 due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,780.

- Lafayette, IN, USA

problem #158

Jan 022023

Escape

  • 66,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 10 MPH, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed as a catastrophic camshaft failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 66,000.

- Newfield, NY, USA

problem #157

Nov 162022

Escape 4-cyl

  • miles
Coolant intrusion into the engine from the cylinder. Check engine light came on for a misfire. My mechanic read the diagnostic codes as a misfired cylinder. Ford admits they know this is an issue with the 1.5L Eco-boost Engine but will only cover 60% of the repair.

- Mechanicsburg, PA, USA

problem #156

Dec 022022

Escape

  • miles
2018 Ford escape with 53,700 miles. Ford designed a faulty metal plate between the cylinders. Too thin. It cracked. Coolant flooded the engine. The engine needed to be replaced. The dealership replaced the lower half of engine, luckily, before my 60,000 mile warranty. This is a common problem that has been happening since 2018!!! Please issue a recall. Ford is just waiting until people are stranded on the side of the road facing thousands of dollars in repairs!

- Grand Rapids, MI, USA

problem #155

Dec 232022

Escape

  • miles
Coolant has leaked internally, without warning, until a few days ago when I got a "high engine temperature" warning and my car is now unusable. My engine is shot.

- Shelbyville, KY, USA

problem #154

Oct 212022

Escape

  • 95,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 70-80 MPH, the vehicle started to shake and the engine misfired. The check engine warning light illuminated. The contact-??s wife was able to maneuver the vehicle onto the shoulder. The vehicle was towed to an independent mechanic where the tires and brakes were replaced, and the vehicle was diagnosed, and it was determined that cylinder #1 had failed. The vehicle was then taken to another independent mechanic where it was diagnosed that the engine block had failed and needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was provided a case number. The failure mileage was approximately 95,000.

- Maple Shade, NJ, USA

problem #153

Dec 012022

Escape

  • 112,000 miles
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, and the vehicle started to hesitate while depressing the accelerator pedal. The contact took the vehicle to an independent mechanic who stated that coolant was leaking into cylinder #2. The contact was also informed that the engine needed to be rebuilt. The contact called the manufacturer who referred her to a dealer. The dealer was notified of the failure and scheduled an appointment. The vehicle was not repaired. The failure mileage was 112,000.

- Collierville, TN, USA

problem #152

Dec 162022

Escape

  • miles
the engine has a coolant leak in the cylinders, due to a bad design on the engine block, too many people experiencing the same issue, others with only 20k miles on their cars, ford won't even help paying the engine replacement, online there are thousand of people with the same issue, the design on the engine block let coolant go into cylinders ford is aware of this matter and they had redesign the engine already but they won't replace it since is not consider a recall even when this needs to be a recall since is a ford design issue

- Fort Washington, MD, USA

problem #151

Dec 012022

Escape

  • 116,301 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the overheating and check engine warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed that there was a blown head gasket and that the tie rod had detached, causing damage to the suspension. There was white smoke coming from the engine, and the antifreeze temperature was high. The mechanic informed the contact that the head gasket and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 116,301.

- Raleigh, NC, USA

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