10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
21,531 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #178

Nov 012022

Escape

  • miles
Every morning after starting, a thick cloud of white smoke emits from the exhausts. It clears up after a minute or so but it happens in both hot and cold weather. Took the car to the mechanic and it was determined there is a head gasket leak. Vehicle runs fine and does not overheat. Upon further research, i noticed it is a common occurrence with Ford Escape owners and the manufacturer isn't doing anything about it.

- Brockton, MA, USA

problem #177

Mar 202023

Escape

  • 137,000 miles
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle the contact heard an unknown sound coming from the vehicle and the vehicle started to shake, followed by the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty and did not provide any assistance. The failure mileage was 137,000.

- San Jose , CA, USA

problem #176

Mar 242023

Escape

  • miles
Engine over heated. Had diagnostics ran on it and it came back with 9 error codes. Then had a block diagnostics done on it and it came back with 4 dealer codes. My 2018 Ford Escape is at the ford dealership as of 3/26/2023. Engine light is on.

- Walls, MS, USA

problem #175

Mar 162023

Escape

  • miles
The warning light came on. Car over heated, no steam, but antifreeze leaked by the wheel. There were no leaks to be found, so change the reservoir. Took the car out to test. After 30 minutes of driving car over heated again. I then took the car to the shop. I was told several need a new engine. Several codes showed up on diagnostic test.

- Chesterfield, VA, USA

problem #174

Mar 142023

Escape

  • miles
The vehicle started running rough - thought I had gotten bad gas. Took it and had it scanned and it read #2 ignition coil was bad. Had it replaced and it got worse so mechanic took it off. They found the coolant was low and then discovered blown head gasket. Coolant was running inside of motor and not outside onto the ground. I have found numerous reports on this same failure of the Ecoboost 1.5L engines. Messages came up and I took it to my mechanic.

- Bay Minette, AL, USA

problem #173

Mar 082023

Escape

  • miles
I was driving around 50 mph. A notice popped up that said service engine now. It then started to run hot. I pulled over on the side of the road and the car wouldn-??t start. The car had no coolant in it at all when my help arrived. It was empty. I now have a message on my Ford app that says power train malfunction. I haven-??t had this car two years. My safety was at risk because my daughter was in the car and it started to run hot. I thought my car was going to catch fire. I can-??t afford to fix this when thousands of other people have had this same issue.

- West Helena, AR, USA

problem #172

Dec 012022

Escape

  • 105,000 miles
The contact's fiancé owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was intruding into the engine. There was a misfire in cylinder #3. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coil pack and spark plugs. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.

- Leroy, MI, USA

problem #171

Nov 172018

Escape

  • miles
Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. The back and passager airbags released but the driver side airbag didn't fully release. I didn't know at the time that this was weird and was actually relieved it didn't. Since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. He says since my suv only has 18,000 miles, it shouldn't be doing these things. It also burns through coolant. I don't know if any other fords have issues likes this too.

- Wasilla, AK, USA

problem #170

Mar 022023

Escape

  • miles
Continuous low coolant level. Every 3 weeks have to replenish coolant. Have seen others having same issue.

- Delphi, IN, USA

problem #169

Feb 032023

Escape

  • 122,000 miles
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the vehicle started overheating and the coolant level warning light illuminated. The contact checked the coolant level and noticed that there was no coolant in the vehicle. The contact added coolant, but the failure reoccurred. The vehicle was diagnosed by an independent mechanic and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 122,000.

- Collinsville, IL, USA

problem #168

Feb 102023

Escape

  • 63,500 miles
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. The vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. The contact was informed that coolant had leaked into cylinder #2. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the engine. The vehicle was diagnosed with engine failure and remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 63,500.

- Windham, OH, USA

problem #167

Feb 112023

Escape

  • 121,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving 65 MPH, the vehicle overheated. Several unknown warning lights were illuminated. The contact related the failure to Technical Service Bulletin Number: 21N12 (Coolant Intrusion). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,000.

- Fort Worth, TX, USA

problem #166

Jan 272023

Escape

  • 113,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the coils needed to be replaced due to coolant intrusion into the engine. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 113,000.

- Lubbock, TX, USA

problem #165

Jan 032023

Escape

  • 90,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35 MPH, the vehicle overheated and stalled. The engine misfire warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the head gasket was blown, and that antifreeze was leaking into the engine. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 90,000.

- Mckinney, TX, USA

problem #164

Feb 052023

Escape

  • 69,000 miles
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer where the vehicle was diagnosed with the coolant leaking into the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.

- Jacksonville, FL, USA

problem #163

Jan 212023

Escape

  • miles
The fly wheel broke at the factory welds, and it is not covered by the warranty, but the same flywheel is used in the 2020 Ford Fusion and is being recalled for defects and covered under warranty.

- Franklin, PA, USA

problem #162

Jan 172023

Escape

  • miles
On Sat, Jan 14, started my car, it misfired on startup. Sun 1/15/23, started it, it misfired again. -??Ck Engine light-?? came on.Went to Advanced Auto Parts- code = P0304, Cylinder 4 Misfire Detected. Immed stopped driving vehicle-scheduled appt w/mechanic. Tuesday, Jan 17, drove vehicle to 1st Stop Auto, they diagnosed it, another code came up=P0316, Misfire Detected on Start-up (First 1000 Revolutions). They pulled all recalls, found out there's Technical Service Bulletin (TSB) on my make and model dated 12/2019. Diagnosis of vehicle from mechanic: -??Found coolant was low due to it getting into Cylinder 4. TSB for replacing the engine for this issue.-??. I picked up vehicle and drove it to Pinnacle Ford to have them diagnose it. In 12/2019, Ford distributed an INTERNAL Technical Service Bulletin (TSB) to their service departments regarding this major issue, WITH NO RECALL, then in 2020, a Class Action Lawsuit was filed against Ford. Both the mechanic and dealer has told me that my SUV needs a new engine-long block because the EcoBoost engine is defective as coolant leaks into the cylinders, which causes misfires, damage to additional major parts of the engine, AND can cause fire. This is not only a major repair for a vehicle w/less than 68k miles, but also a MAJOR safety hazard and Ford Motor Company IS DOING NOTHING TO REPAIR OR COMPENSATE OWNERS THAT OWN OR LEASE THEIR PRODUCTS/VEHICLES! They're fully aware of problem & have been for close to 10 years. Pinnacle Ford Lincoln diagnosed vehicle & filed the issue via paperwork to Ford Motor Company TO SEE if they will offer financial assistance for repair. They would not provide me with a loaner as I-??m without a vehicle due to their negligence. I contacted Ford 5x in the last week, as early as today. Their Customer Care dept could care less. I requested my call be expedited. Not one rep would do so. The TSB bulletin is 7 pages of information and parts that must be ordered to fix this problem.

- Lexington, KY, USA

problem #161

Jan 132023

Escape

  • miles
There have been several instances of the vehicle completely shutting off while sitting idle and at red lights. I took it to the dealership and there is coolant leaking into the cylinders causing it to misfire. This is very dangerous and could cause the car to run hot or burn up! The said I should replace the engine but FORD should be responsible as this seems to be a problem in many of their escapes!

- Alexandria, LA, USA

problem #160

Dec 222022

Escape

  • miles
Took car in due to heater not working correctly, was not blowing hot air, was told coolant was leaking into engine, would need new engine, head gasket and block damaged. No warning or check engine lights on. Car is available for inspection if needed. I drive this car with, y son on a daily basis if not for a cold front that past I would have never knew my heater didn't work and would be driving this car without knowing there was a problem which could lead me to be stranded. I was also told by the mechanic that this is not the first 2018 Ford Escape they have encountered with this same problem, they had worked on one just a week prior to me bring in my car. We were also informed by several Ford and other dealership service departments that it is an ongoing problem right now with all the 2018 escape to where there is a shortage of engines right now to replace them. I feel like this should qualify for a recall and that Ford needs to replace these engines at their cost since its a known fact online and in person that its faulty engines.

- Lafayette, LA, USA

problem #159

Dec 272022

Escape

  • 43,780 miles
The contact owns a 2018 Ford Escape. The contact stated that after his daughter started the vehicle and started accelerating, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed her that the oil level was low and that cylinder #4 was misfiring. The contact was referred to the dealer. The vehicle was taken to the local dealer to be diagnosed. The mechanic confirmed a misfire in cylinder #4 due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,780.

- Lafayette, IN, USA

Read the next 20 complaints »