Approximately one week ago, our car began running rough and the check engine light came on. We took it to one independent service center who ran a diagnostic check that showed a cylinder 4 misfire. We took it to a separate ISC who performed a more robust diagnostic per the Ford outlined TSB 19-2346 and found coolant in cylinder 4 as well as loss of pressure in cooling system. Mileage of the vehicle is 25,398 miles and the vehicle is covered under Ford powertrain warranty; however, Ford customer service refused to support the diagnosis of the two separate ISCs. They informed us that they would only accept a diagnosis from a Ford dealership, but no appointments with dealerships were available in the near future. Upon further investigation, we discovered that this is a common and known issue for at least 5 separate models of Ford vehicles since 2015 and requires an entire replacement of the long block engine assembly. Despite that, Ford advised us they would be unable to help us without a dealer diagnostic whenever that became available. So while waiting for this supposed service to determine an already known issue in a month, my family must risk their lives with an engine that has coolant leaking into it if we want to be able to function outside of our home. Ford Motor Company is risking the lives of thousands with these engines, but since there is no recall we are left with no support.The ISCs and our other warranty companies cannot help due to the existing Ford powertrain warranty, but Ford refuses to acknowledge the issue.

- Pasadena, MD, USA

My daughter was driving the car approx 40 mph on a busy road. Warning Notification: "Transmission, put in park". She slowed down then the car stalls. Eventually turned the car off then restarted the car and it seemed to reset and drive OK again. Taking car into dealership tomorrow. 49K miles on the car and in good working order....other than this.

- Rockwall, TX, USA

Greetings, Thank you for taking the time to read my email. I am without transportation. I started experiencing engine coolant fluid leaking into my cylinder side lenders on May 18, 2021. I had the cylinder repaired. Since that date my car continued to overheat. I took my car to approximately 4 mechanics and I was told they did not see any leaks. The four different mechanics could find anything wrong with my car. Due to financial challenges during this pandemic my mother moved in with my two children and myself. We have experienced some challenges however I continued to pay my car payment on time. My car continued to overheat so I only used it to for necessities. I did a lot of research on my car attempting to determine what was going on and eventually on July 2, 2021, I found out my 2018 Ford Escape had been recalled and there was a big class action lawsuit that had been filed against Ford Motor Company over its EcoBoost engine taken in cars produced from 2013 to 2019 it alleges engine coolant is leaking into cylinders this is in addition to an Arkansas lawsuit already filed that includes both owners and lessees of both Ford and Lincoln cars and trucks with EcoBoost engines and alleges the defects results in the engine tendency to overheat cell and catch on fire second period. I was told I was not the original owner and I missed the cut off date.

- Chula Vista, CA, USA

When I start my car it blows smoke from the exhaust. I took it to a repair shop and the gave me a TSB on the problem. I have learned since that this is a common issue but is not deemed a recall. This issue is definitely a safety issue and I need Ford to repair my car at no cost to me. If my engine blows in traffic this could lead to serious injury or death to me or to others. It is a 19-2375 bulletin.

- Raleigh, NC, USA

My 2018 Ford Escape Titanium 2.0L Ecoboost motor needs a complete replacement due to a manufacturer defect. The car presented with an engine misfire code of P0303 on July 2, 2021 and again on July 8, 2021. Upon inspection of the engine from Ford, it was determined that there was coolant leaking into the cylinder bores resulting in needing a complete engine replacement. I was informed that the more the vehicle is driven the more it would put the driver and passengers at risk because eventually the motor would seize while driving. Ford has refused to take responsibility in repairing this manufacturer defect which puts me and any passengers at risk of bodily harm.

- Hudson Falls, NY, USA

Engine coolant is leaking into my cylinder due to leaky cylinder head seal and issues with the engine block. Engine is at risk to overheat, fail, and catch on fire. This damage is the result of a known issue that Ford has filed an FSA for. I was never notified of the FSA and now the damage is done.

- Saint Paul, MN, USA

Vehicle accelerated uncontrollably, cruise control was never turned on, brakes had to be applied, otherwise car would continue to accelerate uncontrollably. Finally came to safe place to park, put vehicle transmission in PARK, engine RPMs revved to 7000 rpms. Engine was immediately turned off. There was never anything caught on accelerator.

- Clarksville , AR, USA

Coolant fluid leaking into #3 cylinder

- Martinsburg, WV, USA

On 04/28/2021 my remote start on my 2018 Ford Escape titanium 2.0L, with only 21,833 miles on it, did not work and did not start my vehicle. I got in, started my vehicle using the push button start, at which point my vehicle began to shake and the check engine light came on with no other information. The Ford pass app indicated 'malfunction indicator lamp-regulatory' with no other details. I immediately called my local dealer, bell Ford but they could not get me in for service until mid-June. I then called the dealer where I bought my car, fullerton Ford and got an appointment for today 05/12/21. I brought my vehicle in this morning and after 20-30 minutes my service advisor came to me and said the coolant was leaking into the engine and that the engine needs to be completely replaced. They provided me with a loaner car and told me they will contact me when the new engine is installed, which could take longer than a week.

- Edison, NJ, USA

Vehicle had engine replaced January 2020 for engine failure. April 2021 received message stating engine fault, brought to the dealership and was told coolant was leaking, not related to the engine replacement and repairs would be $1400

- Austin, TX, USA

The contact owns a 2018 Ford Escape. The contact stated upon starting the vehicle, the vehicle would shudder with the check engine warning light illuminated. The vehicle was taken to waldorf Ford, Inc. (2440 crain hwy, waldorf, md 20601) where it was diagnosed with coolant leaking into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and stated that she would receive a callback. The failure mileage was approximately 83,344.

- Clinton, MD, USA

Coolant leaked into the engine. Took 2018 Ford Escape SE 4X4 to dealership and was told an engine block and other parts need to be replaced. Only had 34,500 miles.

- Osceola, IN, USA

June 2018 purchased brand new from the local dealer. September 2019 brought to dealership for engine trouble. Engine needs to be replaced. Repeated calls - waiting on parts, you are next, waiting on engine from Ford. Finally picked up on December 19, 2019 (3 months!). towed to dealership on 12/20/19. Quick connect hose installed wrong. Spring 2020 towed again to dealership, not starting. Ground cable, October 2020 fly wheel needed to be replaced, again trouble getting the part. January 27, 2021 oxygen sensor, trouble getting the part. March 9, 2021 again back to dealership for engine trouble. Again, the engine needs to be replaced. Is 28,000miles the new acceptable standard for an engine to last? we are going on engine number three. Definitely an engine defect!

- Cedar Lake, IN, USA

Coolent leakage into engine block.

- Ontario, CA, USA

I purchased a new 2018 Ford Escape in 2018. On February 22, 2021, my Escape, with only 32,264 miles, while driving at night, a dash indicator light came on, high temperature pull over immediately. I contacted jc. Lewis Ford in savannah, ga and was told to have the car towed to their dealership, which is where I had purchased the car. Service department said it had no coolant and would need to keep the car until end of week, said they had no loaner cars available. Four days go by, no word, called service department, again told no coolant. My husband demanded a loaner due to the fact this is the second car they sold to us with known problems. We purchased a 2014 Focus in 2014, engine problems in 2018 at 62,000 which Ford denied our claim to cover the $9000 repair so we ended up purchasing the Escape. On Monday, March 1,2021, jc lewis finally provided a loaner car and later that same day said the Escape needs a new engine. I told the service department no warning lights had ever come on about low coolant and prior to having the car towed I ran a system check on the engine and it stated all systems normal which I took a photo. This vehicle should be recalled and I should not have to be concerned that the next engine they put in will do the same thing and will be at my expense since most likely the warranty will not be in effect. I've read many Escape owners that had replacement engines failed also.

- Richmond Hill, GA, USA

Took vehicle in following a recall notice for controller module. Two months later the check engine light came on. Took vehicle back and it resulted in a coolant leak into the cylinder. The block was warped and needed to be replaced, as well as a new flywheel and head gasket. Six months later, the vehicle shifted hard and then stopped being able to move. This resulted in a second flywheel being installed along with a new transmission pump, seals, and torque converter. Still does not run correctly and the automatic shut off does not work. Vehicle has had a single owner and less than 35,000 miles on it. Belief is that these problems are a result of a poorly designed engine and the original recall.

- Memphis, TN, USA

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to local mechanic who reset the warning light and stated there was no issue with the vehicle. After changing the coil the failure persisted. While driving 40 mph the vehicle stalled and shut-off in the road. The contact restarted the vehicle and drove the vehicle his residence. The contact had the vehicle towed to the local dealer great lakes Ford of muskegon (2469 E. apple ave, muskegon, mi 49442) to be diagnosed. The contact was informed that coolant was leaking into the engine block and the engine needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 95,000.

- Muskegon, MI, USA

At 26,000 miles had a full engine repair due coolant issue. Ford had my car for 3 months. Less than a few days after getting it back had a front crank seal leak due a defective part. 3 months later car is now throwing high temp/engine fault codes and going into limp mode. Dealer states its a defective radiator. Had that replaced then 4 days later car went into high temp/limp mode again. Waiting to hear what's wrong now with this car. All these issues have happened while driving on highways.

- Liberty, MO, USA

Bought a used 2018 Escape 1.5L in June 2019. Jan 5 I went to crank it and it waa puttering. Was low on gas and on an incline so thought that waa the problem. Got gas and was fine the next fine. But the 8th...went it cranked it I heard water sloshing. Looked up some stuff and had some mechanic friends look at it and told me it was a blown head gasket coolant was low. So went to add nore and it smells luke gas. And my exhaust smells like antifreeze. Was told that this is something with this year model. So now I have it in the shop hoping it gets fixed soon. Apparently this needs to be recalled. I have 55465 miles on it.

- Collierville, TN, USA

Purchased this vehicle new 1dec 2018. I brought this vehicle in for smelling coolant after driving. Vehicle has 11134 miles. Dealer told me that I had a leak in the number 3 cylinder and it needed a small block replacement. Dealer left me stranded at dealership and 50 miles from home. They did offer me a rental vehicle which I declined. Vehicle is still on bumper to bumper warranty. Dealer cannot give me time frame for engine replacement. One of the worst car experiences I have ever had. Wish they would take vehicle back and I can purchase something more reliable other than Ford.

- Alamogordo, NM, USA