10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
22,020 miles

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« Read the previous 20 complaints

problem #50

May 202020

Escape

  • miles
At 62,000 miles transmission had to be replaced at my expense now at 75,000miles misfire on cylinder 3 code P0203 still waiting to be fixed then over heat warning light would come on and then go off while driving

- Port Jervis, NY, USA

problem #49

Aug 182020

Escape

  • 12,335 miles
Went in for recall of powertrain control module software tweak field service action # 19B37, they ran an add'L test and now are replacing the engine next week. I mean, thank you and all, but the car has been fine -- there goes my resale value.

- Bloomfield, NJ, USA

problem #48

Aug 102020

Escape

  • 20,000 miles
Engine long block was replaced, followed by a front main seal failure and replacement. After picking up vehicle from service, after about 1000 miles the engine lost oil a 3rd time and car went into "limp mode" and gave a cel.

- Chesapeake, VA, USA

problem #47

Mar 272019

Escape

  • 12,792 miles
We purchased our Escape (new) from the dealer in March 2018. In March of 2019, our check engine light kicked on (engine had just over 12,000 miles on it). Code reader indicated a misfire. We took it to the dealer and they told us that coolant was found in the #2 cylinder and that the engine needed to be replaced. Engine was replaced under warranty at no cost to us. In July 2020, our Escape started exhibiting the same problems (rough starts, low coolant in overflow reservoir). We took it to the dealer (this time the check engine light didn't kick on), and they told us coolant intrusion had happened again and that the engine needed to be replaced as well as the turbo charger. Engine was replaced under warranty at no cost to us. Engine had just over 24,000 miles on it.

- American Fork, UT, USA

problem #46

Jul 092020

Escape

  • 62,000 miles
At 62,000 the engine fault light came on. I took it to the dealership and was told it was leaking coolant into the cylinder head and I needed a new engine. My car was just at the dealership 3 weeks prior with no issues notes. I take my car in for work every 3 months. When I was told I needed a new engine, I was told this was a known problem with the engine.

- Lima, OH, USA

problem #45

Jul 222020

Escape

  • 27,740 miles
While operating vehicle, get overheat warning on info center. Park vehicle within 5 minutes. Check level next day, no coolant in reservoir. Add almost one gallon of premix coolant. No sign of coolant leak. Twenty minutes later check engine light come on. Contact local dealer, made appointment nearly a week later. In that time check engine light came on and secured one more time. Diagnostic computer at dealership, told them to replace short block.

- La Fayette, GA, USA

problem #44

Jun 112020

Escape

  • 49,200 miles
Engine failure due to coolant intrusion into the no. 2 cylinder resulted in a complete engine replacement. After taking 5 weeks to repair I picked up the vehicle only to have the transmission fail after driving a couple of hundred miles.

- Quinlan, TX, USA

problem #43

Jun 132020

Escape 4-cyl

  • 62,500 miles
Ford 2.0L ecoboost - coolant in cylinders, white exhaust smoke and illuminated mil. Purchased 2018 2.0 titanium Feb 2018. March 2019, at 29,000 miles the engine failed, coolant in cylinders. Warranty work was performed under tsb 19-2208 by Ford dealership. Greenway Ford orlando. June 2020, at 62,000 miles the same repaired engine failed, coolant in cylinders. Engine to be repaired under tsb 19-2346 at the owner's expense of $8388 at the same Ford dealership Ford knows there are design defects in this 2.0 ecoboost engine. Proof of that is the superseded tsb from just changing the cylinder head ( tsb19-2208) to changing the long block ( tsb 19-2346). Ford declined twice to warranty the second repair as the vehicle was 2500 miles over the new car warranty. Zero support. Ford would not even warranty the first repair work after failing 14 months later.

- Orlando, FL, USA

problem #42

Jun 232020

Escape 4-cyl

  • 22,000 miles
Coolant is leaking into the cylinders of this 1.5L engine and the block must be replaced.

- Northville, MI, USA

problem #41

May 272020

Escape 4-cyl

  • 29,000 miles
My engine light went on May 27,2020: We took it to the dealer May 28,2020. They had to check a pressure reading and wouldn't know the results until May 29; 2020. This car has 29,491 miles and we bought it new. On May 29 we were told we would need a new engine. They did provide a loaner and did not know how long it would take to repair. Upon pick up we drove it several blocks and the engine light came on again and we were told it was a 'sensitive' clamp and we would have to watch it.

- New Berlin, WI, USA

problem #40

Apr 012019

Escape

  • 7,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated without warning. The vehicle was taken to mccarthy Ford (11400 S pulaski rd, Chicago, il 60655, 773-239-7900) to be diagnosed. The contact stated that an unknown repair was performed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed to have the vehicle taken to another dealer to be diagnosed and repaired. The transmission was repaired by the other dealer however, the failure recurred. The failure mileage was 7,000.

- Chicago, IL, USA

problem #39

May 152020

Escape 4-cyl

  • Automatic transmission
  • 67,000 miles
Approx May 1st my check engine light came on. I proceeded to the nearest auto store and checked the code. At that time I purchased air filters as well and went home and installed the air filters and checked all the fluids. Light went off. May 15th light comes on. I am an hour away from the dealership so I make an appt to bring my car to the local mechanic to make sure am safe to drive this at all. Before leaving my house in the mail is a letter from Ford stating my vehicle is at risk of having coolant intrude into the engine cylinder bores. I call the dealership right then 5/15 and get a appt for first thing Monday and am told the engine light is not blinking your fine to drive. That evening my high temp light/pull over light comes on. I wait an hour and get home. The next morning I try to start the car and check and see if I can drive it or will need a tow truck to get it to the dealership. High temp light comes on again. I check the engine and find in less than approx. 7 days the coolant is empty. I get the car to the Monday 8 am appt....Friday the 22nd they tell me yes this is what happened and it a known problem but it will cost you 6K to replace the short block. It is now at the dealership getting the engine replaced. I called several mechanics to try and get quotes and they said they would not touch this because they all know this is a Ford problem with this engine.

- Leonard, TX, USA

problem #38

Mar 162020

Escape

  • miles
Mileage 18,895. Engine was shuddering after starting mornings and then while driving slowly in reverse and forward. Shuddering subsided after driving a short time at low speed. This occurred 2-3 times. One week later engine light went on, brought immediately to dealer. They kept the car for 3 weeks. Replaced V belt and crank pulley. Engine light concern P0302, no coolant in jug coolant on #2 nec to perform tsb 20-2100. Removed engine, tore down, built up short block put in car, fluids filled and checked, road test ok. Additionally, they did an ac repair as the ac was blowing warm. To my knowledge there is no official recall for this engine fault as I wasn't notified, nor found evidence of it on the internet, however at the dealer they said there was a recall. The vehicle was repaired under warranty and at no cost to me. I was provided a free loaner vehicle the entire time.

- Rochester, MI, USA

problem #37

Mar 262020

Escape

  • 1,100 miles
I received notice from Ford that it may be possible for coolant to intrude into the cylinder bores. Their solution is "customer satisfaction program 19B37, " which prescribes the reprogramming of the powertrain control module. The letter notes that if I paid for repairs involving the engine block assembly and/or head gasket before the date of this letter (Jan. 2020) I am entitled to a refund. I have not yet had a problem. My concern is that the only way to reduce stress on the cylinder head is to reduce engine horsepower/torque. I purchased the 4 wheel drive model with towing package. Won't the reduction in power invalidate the tow rating" the dealer told me this is a "safety recall." You have no record of Ford initiating a recall. Can anyone assure me that if I authorize the software manipulation that I will still have a reasonably safe vehicle capable of towing 2000 pounds? or, has Ford decided not to replace the defective part and put the liability on me drive an unsafe vehicle and save them the expense of a recall" also, it seems to me that changing the vehicle's original specs would alter the vehicle's fuel mileage and emissions certifications.

- Columbus, GA, USA

problem #36

Mar 142020

Escape

  • 60,223 miles
I took the 2018 Escape to the dealership for regular oil change and coolant check and asked the dealership to find out why my engine light was on. I was 223 mile over my 60,000 warrantee. The representative said there was antifreeze in with my piston and that I needed a new engine. Come to find out from the mechanic, he had 30 other cars in front of me to with the same problem. He told me that I would need to call customer service to get it taken care of. He also told me that I need to file a class action law suit against Ford if they wouldn't help me with the 223 miles over my warrantee if they wont help me. I need the car for work and getting children to and from school. They said it would take a month to get it fixed. Ford is watching this problem but need to make good of this. Ford need to make a recall due to all the problems with this model. All the regular maintenance has been through Ford dealership.

- Ypsilanti, MI, USA

problem #35

Jan 272020

Escape

  • 25,064 miles
Check engine light was on. Took recalled vehicle into company to get a new engine replaced. There was a recall for coolant leaking into the engine. After 2weeks I got the vehicle back and I kept smelling a strong burning odor smell coming through the vents. I immediately called the company to return the vehicle for inspection. As of right now, they still have my vehicle as I'm driving a rental car.

- Bayfield, CO, USA

problem #34

Feb 282020

Escape

  • 85,940 miles
Throttle actuator stuck issue. Vehicle started shaking while in motion and stalled, the vehicle shut down and would not start. Check engine light came on.

- Fredericksburg, VA, USA

problem #33

Feb 022020

Escape

  • 62,000 miles
I had noticed coolant depleting finally got recall. Dealer reprograms now engine is just revving and looses all power to powertrain in multiple situation-3 from stop, 4 while going highway speed with constant speed prior each time the engine rev's up while giving no power. Then will spontaneously resolve within about 50ft then seems fine. I have video of the car doing this while I was attempting to get on the highway. We looked at oil and there is milk looking residue. The loosing power has only happened since reprogram for recall and now the cam shaft & high pressure fuel pump are destroyed per dealer this is my issue not recall related. Again these problems have only started within a week of the recall reprogramming of the vehicle

- Windham, OH, USA

problem #32

Oct 162018

Escape

  • 12,793 miles
While driving to town 16 Oct.18-check engine light came and I took the car to dealer. Code was 1136 and I was told the long block would need to be replaced. Work was done and car returned 22 Oct.18.

- Hammondsport, NY, USA

problem #31

Dec 262019

Escape

  • 24,000 miles
On December 26, 2019, another other vehicle hit this 2018 Ford Escape, spinning it into another vehicle. This Escape caught on fire and was totally destroyed. All involved vehicles (all Ford) were in motion traveling about 50 mph. This Escape was traveling North on route 122 near burnt chimney, va. The other two Ford were traveling South on this two lane road.

- Moneta, VA, USA

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