Coolant is leaking into the engine block. This puts the vehicle at constant risk of overheating due to lack of coolant. This has been inspected by Ford, it is a known issue that has caused them to completely redo how the engine is built in later models. There is also a TSB out on this issue, along with safety recalls on the 1.5 and 1.6L engine models of the same vehicle with this same issue, yet not on the 2L engine, despite being the same problem and cause. A warning light that the engine is overheating was the first indicator that something was wrong with the vehicle.

- Monroe, WA, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, white smoke was coming from the exhaust pipe. No warning lights were illuminated. The vehicle was taken to a dealer to get a diagnosis; the dealer informed the contact that the failure cause was unidentifiable. The vehicle was not repaired. The dealer made the contact aware of Customer Satisfaction Program Number: 19B37 however, the CSP expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.

- Chicago, IL, USA

- Per the dealer - "the main crankshaft bolt had come loose allowing the car to "jump" time and damage the cylinder head valves." The vehicle has not yet been repaired. - When we were driving, the engine started to make very loud noises and then lost all power. The breaks felt they became not responsive and I had to put a lot of force into them to work. We were going downhill so this was very dangerous. - Unknown - The vehicle has been inspected by the Ford Dealer - There were no warning lights or symptoms. Our car was inspected by the Ford Dealer a few months before.

- Denver , CO, USA

As I heard there is a common issue of coolant leak on this models and this problem caused because of manufacturing problem. Ford updated the engine but replacing the engine costs almost same as price of the car. The car became trash if I don't change the engine. Now I can't use the car. It became a decor to my house thanks to FORD.

- Concord, NC, USA

The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.

- Altamonte Springs, FL, USA

On [XXX], I got my first -??check engine-?? light. I immediately went to get my car scanned and it came up as a Cylinder 4 misfire. I bought the replacement parts and had them replaced the same day. About a week later, the light came on again. I went to get it scanned and got the same error, Cylinder 4 misfire. At this point, I replaced all of the spark plugs and coils. This seemed to work for about 2 weeks when the check engine light came on again. Soon after, I got an -??Engine Fault -?" Service Now-?? warning. I looked under the hood and saw that my coolant was nearly gone. After filling the tank with coolant, the lights went away. This past week, on [XXX], I got the -??High Engine Temperature -?" Stop Safely-?? warning. This is when I took my car into Imlay City Ford Dealership. Now I am being told that I have coolant leaking into the cylinders and that I need to replace the engine. After further investigation, there was a recall for this exact issue back in June of 2022, but I never received any type of notice. I contacted the dealership that I purchased the car from, and they were able to tell me that this was under the Customer Satisfaction Program 21N12, which provides a free one-time repair if your vehicle exhibits coolant leakage into the cylinder bores causing engine damage. The problem is, I was not contact about this and I had no idea there was a recall notice until it was too late. The Customer Satisfaction Program only covers up to 7 years, or 84,000 miles in which I am now past. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bruce Township, MI, USA

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

- Columbus, OH, USA

Coolant leak into engine. My ford escape stopped working while I was driving could have easily gotten into a serious life altering accident. Yes had a dealership confirm that coolant leak into engine. Only been inspected by the dealership. Coolant low light popped on put coolant in message went away then few days later my truck takes a royal dump while I-??m driving.

- Vashon, WA, USA

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,300.

- Stockton, CA, USA

coolant getting into engine causing misfiring, hesitating check engine light came on. this started in May 2024. Had spark plugs replaced then air filter coolant was low had to add to it had a gas cleaner put into gas tank. This was all done by a licensed mechanic. in 3 appointments. This was an on and off problem the last time i had it to the mechanic he saw the coolant was low and again the engine light was on again that is when he knew coolant was getting into the defected engine on 9/26/24. had a diagnostic test at a ford dealer 10/3. told me i need a new engine for it could catch on fire, blow up or stop running. gave me a ride home. This is a known defect by FORD company in the 2.0,1.5 EcoBoost engine 2018. yet no recall no help. Car is at keystone ford Chambersburg PA, around 43,000 miles.

- Waynesboro, PA, USA

The engine overheated and failed due to a known issue with the engine they put out a service bulletin for these specific engines but only up to 87k and now at 97k that mine has they won-??t fix it. Its a coolant intrusion and they know this is an issue with these engines.

- Papillion, NE, USA

Check Engine light came on. Scanner resulted in Code P0301. When taken to a service shop was advised coolant leak in cylinder 1, which froze the spark plug, engine needs to be replaced.

- Alpharetta, GA, USA

My 2018 Ford Escape's engine light came on around February of 2024 with the code of P2096 and after a while, it started misfiring and showed the additional code of P0302. I took it in around 82K miles to get it checked out and since I hadn't had any work done, the place I took it to (Midas) did a bunch of work including a tune up and replaced all the coils and spark plugs. It was fine for a month, then the P2096 code came back on and started misfiring again. The car was taken in to be looked at to the same place, but the codes weren't registering and nothing was done. By the end of the same day, the engine light came back on and it started misfiring shortly thereafter with the same 2 codes. I took it back to Midas around September 6, 2024 and they looked at it and told me that it was the known issue of coolant intrusion and the fix was a new engine. I didn't believe them as they had done me badly for other reasons so I took it in to Varsity Ford and they came up with the same conclusion. They replaced the spark plug in cylinder 2 and the misfiring immediately stopped. The check engine light stayed off for 6 days and then came back on with the P0302 code. I know there is a ford customer satisfaction issue and Ford should pay for the fix if it was below 84,000 miles, but my car started misfiring at 82000 miles and the problem has persisted through to almost 86,000 with no changes and I would like Ford to fix the issue since they knew it existed. The coolant intrusion issue is absolutely available for inspection upon request as long as it does not cost me anything. My safety and the safety of others is at risk because the engine can just stop at any point. The problem has been reproduced by two different places, Midas and Varsity Ford. The problem is confined to cylinder number 2. The vehicle or the component has been looked at by the manufacturer (Varsity Ford who confirmed the coolant intrusion issue) but not by the police, insurance representative or others.

- Ypsilanti, MI, USA

Total engine failure and rebuild due to faulty head gasket component from ford. Vehicle went from running good to all of a sudden having smoke when starting, engine light came on. Immediately had inspected and was told total head gasket/engine failure.

- Geddes Sd 57342, SD, USA

1.5L Short Block Coolant Intrusion to Cylinder "19B37" Customer Satisfaction was Performed in January 2020 with 65,000 miles on it. We bought car in June of 2020 now with 105,000 miles on it needs a Motor Per Dealer. They won't cover it Being it's out of Customer Satisfaction Program 21N12 its Still within 7yrs but not 84,000 milage. When we bought it we were UNAWARE of issues before Purchase.

- Ridgely, MD, USA

The coolant leaks into the engine's cylinders. This is a known issue by the manufacturer for all 2018 Ford Escapes. Engine failure can occur at anytime while operating the vehicle. The engine light will come on and in one instance there was an engine failure message on the dash.

- Atlanta, GA, USA

Coolant leaked into the engine causing it to overheat requiring the engine to be replaced. This was a known defect by Ford regarding this year Escape

- Fenton, MI, USA

A warning signal came on in my FORD Escape indicating a problem with the head gasket or head of the engine. I am NOT complaining about a fire possibility, but I have heard of this as being and issue. I am complaining about the head or head gasket being a problem, according to the vehicle's computer warning system. I contacted FORD and was told that if my vehicle was under seven years old, which it is, or under 84,000 miles, which it is not(@89,000), FORD would do a CUSTOMER SATISFACTION REPAIR. FORD's customer service told me that they would do nothing. This vehicle is my fifth FORD. My last FORD was an F-150. When I retired that vehicle, it had almost 200,000 miles on it. My other vehicle is a DODGE Caravan, with just shy of 200,000 miles. My only point is that I always take care of my vehicle. I have never had any serious issues with my vehicles, save this one. Is there any mandates for the repairs of this vehicle? Thank you for your attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Centreville, MD, USA

Coolant leaking from between cylinders in engine causing it to overheat. This is a known issue by Ford in engines manufactured within a certain time frame. Problem occurred suddenly and unexpectedly. Ford knows about this issue. Check engine light turned on the day before and then the next day the car would fail to start and was overheating

- Somerset , WI, USA

I have a 2018 ford escape only like 100,000 has engine gone due to coolant leak. In research I saw ford has ignored this issue from day one to its customers. I have 2018 ford Escape 1.5 EcoBoost. Ford has had one recall also with the transmission bushings that were repaired at 80,000. car ran bad since recall repaired of transmission bushings. Ford has deceived consumers with its engine failure and coolant leaks, with its fraudulent deceptive practices.

- Collinsville, IL, USA