10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
7 / 0
Average Mileage:
18,336 miles

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« Read the previous 20 complaints

problem #867

May 242025

Escape

  • miles
Earlier this year the check engine light came on in my Escape. My mechanic informed me that a sensor detected a coolant leak in a cylinder head. They replaced the sensor and addressed other issues with the specific cylinder. Three months later, the check engine light came on for the same issue. This time my mechanic replaced the cylinder gasket head. Ten days later, the light came on again. Now my mechanic is replacing my engine. Although I have a 2 liter engine, Ford had a campaign to replace the engines on the 1.5 liter engine [XXX] ) and have a service bulletin (22-2229) for multiple vehicles with the same issue. I know I'm past the end date of my warranty but ultimately paying out $9k to replace an engine on a decently maintained vehicle at 37k miles seems in appropriate. This issue ultimately causes engine failure. I'm one of many that tried to address the issue immediately, but how many people cannot or do not take their vehicle in on time and experience an engine failure while driving? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Appleton, WI, USA

problem #866

Sep 022025

Escape

  • miles
Engine failure due to coolant intrusion design defect that Ford DID NOT pay for it. Even though, since Match 1, 2025, there have been over 320 complaints regarding this issue. NHTSA should communicate to Ford, these vehicles should be recalled!

- Roseville, CA, USA

problem #865

Sep 252025

Escape

  • miles
I have a 2018 Ford Escape 1.5L EcoBoost purchased on 2/2/18. On 9/17/25, after starting the car I noticed that it idled very rough when I put it in gear, but drove fine afterward. This behavior continued to happen over the next week when I also noticed strong smelling white exhaust/smoke coming from the car while I was still in the garage. On 9/23/25 the Service Engine Soon light came on shortly after I started driving. I took the car in for diagnostic testing to my Ford dealer on 9/25/25 and the coolant intrusion issue was identified with codes P0302 and P0316. Because I will not be replacing the engine long block (quoted at $10,570 + tax)--the car is past even the Ford extended warranty of 7yr/84,000mi with 85,721 miles when diagnosed--I was told I need to watch the coolant, that I can drive the car, but that the engine will eventually burn out. I was referred to TSB 22-2322 to read more about the problem, but no fix was offered. With no resolution, this Escape is a timebomb that will eventually experience total engine failure and/or engine fire.

- Milwaukee, WI, USA

problem #864

Sep 152025

Escape

  • miles
There is coolant intrusion that is a known issue with this model. Coolant is leaking into cylinder 1, which has damaged the engine.

- Columbus, OH, USA

problem #863

Sep 202025

Escape

  • miles
I-??ve seen others report on the same issues and hopefully this brings something up for a recall. At first it was a misfire in the engine, and oil getting into the spark plugs. Then coolant leaking. Then overheating. I looked into the codes and took it into the shop and it-??s going to cost me 8-12,000 to fix due to the same issue that other people all seem to be having.

- Crown Point, IN, USA

problem #862

Sep 142025

Escape

  • miles
Check engine light came on and car started to shake. Took to Ford dealership and they said the coolant leaked into the engine. If I was driving, something bad could've happened.

- Spanaway, WA, USA

problem #861

Sep 192025

Escape

  • miles
Known issue with coolant system. Car is overheating and caused a problem with my engine block. It is a known issue with these vehicles. Ford did a customer satisfaction program (21N12) to fix it for free but only up to 7 years or so many miles. The problem is that I wasn't made aware that this could ever possibly be an issue so how was I supposed to get it fixed with no knowledge of the problem. Now I'm having to pay out of pocket to get it fixed because of Ford's poor design and lack of care for their shoddy product. Fixing this issue will cost thousands, not to mention having to miss work because my car overheated. Which could possibly end up getting me fired. Ford needs to be held accountable for selling poorly made product and not even helping when it falters. My family and I have purchased Ford vehicles for decades but this will probably be the last of that tradition if they can't even be responsible for their own mistakes.

- Five Points, TN, USA

problem #860

Sep 182025

Escape

  • miles
So this morning as soon as I started my 2018 Ford escape up and instantly temp gauge went to hot and threw up a sign stating high temp. Safely stop. I turned it off. And I started googling what was happening and upon doing some searching I started seeing multiple people complaining about the same things that I have going on as well with their 2018 Ford escape having the same problem with their spark plugs and coil packs also they said that they have misfiring in certain cylinders which mine have been in 1 and 3 some of theirs were 2 and 3 also read that the coolant system could be faulty and leaking ( which makes sense on after the car was turned off from driving the night before I heard bubbling sounds and what sounded like a faucet leaking water ) and the leaking could be making it go into where the spark plugs go into. And it could damage the engine. Also I had white smoke that came out of the tail pipe two or three times and it also spoke about the coolant making it's way to the head gasket possibly and all these that I've have read online are just like what ive have been having problems with and identical for the last week or two.and there are quite a bit of people on the Internet complaining these same events going on and no body has found and or not reported of finding any solutions to the problems.

- South Charleston, WV, USA

problem #859

Aug 282025

Escape

  • miles
My 2018 Ford Escape 1.5L Ecoboost experience rough starts for about a week. Then on the highway the engine temperature gage shot all the way to hot, the check engine light began flashing, and the vehicle started rumbling. We parked and had the vehicle towed. The mechanic diagnosed the problem as coolant intrusion into the cylinder. It has cracked the engine block. This issue is known to be a problem by Ford. The dealership mechanic knew what the problem just from the make, model, and year. Ford released a letter to all dealerships to attempt a computer repair in 2022, apparently to buy time as they knew there were going to be issues as these vehicles aged. The letter suggests that Ford and the Dealers are to contact anyone who purchased these vehicles. We were not contacted. We have contacted Ford and their customer service representatives say that Ford has a Customer Satisfaction Program, 21N12, in place to fix these vehicles, but it "is not attached to our VIN" and there is nothing they can do. When you ask for a supervisor, they call from a Toll Free Number after 8:00pm and tell you the same thing. "That program isn't attached to your VIN" and there is nothing they can do about it.

- Chelsea, MI, USA

problem #858

Aug 262025

Escape

  • miles
Coolant leaking into engine. Check engine light on. Codes p0302, p0316, u0140. I was told by the ford dealership that ran codes that the only correction for the issue is a full long block replacement.

- Chebeague Island, ME, USA

problem #857

Sep 052025

Escape

  • miles
I was crossing the road and the suv just stopped. I-??m stuck in the middle of a busy road. Luckily I had help to get the car across. The SUV would not start up again.

- Nashville, MI, USA

problem #856

Aug 292025

Escape

  • miles
Sudden loss of compression on a cylinder lead to loss of all power and engine failure on the highway. A Google search reported this as a known issue with the 1.5L turbos in the 2017-2019 model year Escapes. I took my car in to the Ford dealership and was instructed to open a claim with Ford Corporate and to request financial assistance for an engine replacement. Ford is very well aware of this issue where the engines suddenly pull all the coolant into the engine and cause engine failure. Ford has been offering financial assistance to replace these engines apparently trying to avoid a recall. At the local Ford dealership, this is such a known issue that they are keeping a long block and short block in stock at all times.

- Rapid City, SD, USA

problem #855

Sep 122025

Escape

  • miles
While accelerating onto a 70 mph highway via an on-ramp, my vehicle suddenly began to misfire severely, resulting in a dramatic loss of power. It was unable to climb the incline. I immediately activated the emergency flashers, but vehicles approaching from behind at highway speeds were forced to brake abruptly and swerve to avoid a collision. Fortunately, I was able to safely exit via the next off-ramp. During the misfire, the check engine light began flashing on the dashboard. A few months prior, a warning light appeared at startup. Diagnostic code P0302 indicated a misfire in Cylinder 2 during the first 1,000 revolutions. The recommended fix was to replace the spark plugs and ignition coils. I had all spark plugs replaced, and the plug in Cylinder 2 was notably fouled. I also topped off the coolant at that time. Approximately a month later, I checked the coolant again and found it nearly depleted. I refilled it, but there were no visible signs of leakage-?"no smoke, and the oil appeared normal. Then came the highway incident. Afterward, a mechanic diagnosed a significant coolant leak into Cylinder 2 using a scope. A new $12k engine(w/labor) is required! Further research revealed this is a well-documented and chronic issue tied to a manufacturing defect in Ford-??s 1.5L EcoBoost engines (and others). Numerous class action lawsuits have been filed, and Ford previously issued bulletin 21N12 for a one-time repair-?"now discontinued. Ford is fully aware of this defect. I am grateful that the vehicles behind me were able to avoid a crash, and that I am here today to share this experience. Every mechanic I consulted confirmed that this issue is widely known, and expressed frustration that Ford has not taken responsibility.? Why must we wait for a catastrophic event or loss of life before Ford acknowledges the severity of this defect? Recently, Ford recalled a backup camera-?"yet faulty engines that can fail at highway speeds receive no such action. Lives are at risk!

- Elkhorn, NE, USA

problem #854

Aug 192025

Escape

  • miles
Vehicle: 2018 Ford Escape SEL, 1.5L EcoBoost engine, purchased new from Town East Ford. Engine failure due to coolant intrusion -?" known Ford defect previously covered under Customer Satisfaction Program 21N12. on 06 Mar 2020, I had Customer Satisfaction Program 19B37 performed on my 2018 Ford Escape SEL (1.5L EcoBoost engine) as instructed by Ford. Despite that repair, on 19 August 2025 coolant leaked into my engine and caused the engine block to crack. Ford acknowledged this exact defect and issued Customer Satisfaction Program 21N12 to replace affected engines. However, that program expired in November 2022. When I contacted Ford corporate, I was told my repair would not be covered because the program has ended, despite the fact that the defect is the same and presents the same risks. This is not normal wear and tear. It is a latent defect that Ford has already documented. The issue can cause engine misfire, sudden stalling, loss of power, and increased fire risk due to coolant intrusion into the combustion chamber. This is a serious safety defect. My vehicle failed despite compliance with Ford-??s earlier service program, and Ford is refusing coverage only on the basis of program expiration. Other owners have reported identical failures. Please note that I have attached the noticed from Ford and my service history up to this event. As the vehicle is still at the dealership, I have not attached the current service report, noting the coolant extrusion and cracked engine but I can request that if needed. I request NHTSA investigate Ford-??s handling of this defect and require corrective action to ensure owners are not left with unsafe vehicles due to arbitrary program deadlines

- Dallas, TX, USA

problem #853

Aug 182025

Escape

  • miles
I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the slow lane with my flashers on and with reduced power to get off the highway exit straight to the Dealer. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

- Torrance, CA, USA

problem #852

Feb 122025

Escape

  • miles
While driving the car got hot and on the highway the car slowed all the way down to 5mph almost causing a car to hit me from behind and cause a crash on the highway

- Pekin, IL, USA

problem #851

Aug 042025

Escape

  • miles
We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

- Mesa, AZ, USA

problem #850

Sep 022025

Escape

  • miles
I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the emergency lane and shut the car off. It did start again but with reduced power to get off the highway. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

- Bridgewater, MA, USA

problem #849

Aug 302025

Escape

  • miles
I was advised to have the coolant flushed in our 2018 Ford Escape in July of 2025 by VIP in Concord NH while an oil change was being performed. Took vehicle to Nucar in Concord, the tech advised that the coolant was low and would not pressurize, they kept the vehicle overnight, it did in fact keep pressurization overnight. Made an appointment on 07/25/2025 to make sure the coolant was at an acceptable level, the tech advised all good. It is now September of 2025, took car out on SaturdAY [XXX] to run errands, got 2 miles down the road, vehicle starting running extremely rough, sort of bucking like it wanted to stall. Got it home and parked it there until I call Nucar in Tilton NH (Ford Dealer), car was towed on 09/04/2025, they confirmed we need a new engine. After market warrant company AAC Warranty is stating this is going to cost us hundreds if not thousands of dollars to replace! There are many documented cases of Ford Escapes having coolant issues due to poor engine design, Ford needs to honor these fixes and offer guests a solution so they are not out a lot of money! At this point we may not be able to afford the fix and have to junk the vehicle and still pay our monthly car payment! I will not rest until this fix is honored, it is not fair to the consumer to have a vehicle that is not save, when FORD is too cheap to honor the fixes! They received their money when we bought the vehicle, now we could potentially be out hundreds if not thousands of dollars due to this known issue. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pembroke, NH, USA

problem #848

Sep 082025

Escape

  • miles
Transmission slips and transmission fault error alerts while driving. VIN # doesn-??t come up when searching the NHTSA recall # 22S43 involving the faulty shift cable bushing effecting Ford Escapes 2013-2019. While my car isn-??t listed on the recall it seems I-??m having the same issues.

- Lakewood, WA, USA

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