10.0
really awful- Crashes / Fires:
- 4 / 4
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 18,336 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Our 2018 ford escape was experiencing rough idle with no indicator light. Left work one day and the engine light came on. I took it to a local shop they read the computer and said that we had low coolant levels and that we have coolant intrusion into cylinders and needed a new short block. This is a well known defect in these motors.This poses a great safety risk to the automobile as the engine can seize going down the road making the automobile totally inoperable. The 2018 escape was taken to the ford dealer, the dealership applied for financial assistance with the repair and we were denied by Ford. The escape had 63,500 miles at the time of failure. We paid for repair out of our pockets. It cost us $5,272.01. This is a huge expense for us considering so few miles on the motor. This Escape is out of warranty, but this is a defect and should be recalled.
- Roscommon, MI, USA
My understanding is that ford knew about flaws in there 1.5 and 2.0 economist engines. I am experiencing the problems that have been experienced from the 2018 ford escape.
- Bountiful, UT, USA
Coolant intrusion due to faulty manufactured engine. Which they are well aware of and won-??t do anything to help fix an issue that many people are dealing with. Getting quoted over $12000 to for a new engine.
- Trinity, FL, USA
The small block of my engine needs to be replaced. Ford has told me that it is a known problem and that is why they extended the powertrain warranty to 85,000 miles because of it. My car has 125,000 miles on it so I was told they can-??t do anything. I don-??t understand why, if this is a KNOWN problem with this car, why I should have to pay for it because I took good care of it so it didn-??t happen until 125,000 miles. This should be a recall. I have an incident claim at ford because of this. I spent $4000 already trying to fix it before finding out it was the small block the whole time and it-??s going to cost $78000.
- Oakdale , CT, USA
I drive a 2018 Ford Escape with only 73,000 miles. Engine misfiring upon startup and check engine light caused me to immediately take my car to the mechanic. They diagnosed my vehicle with a coolant leak into cylinder 3 in my engine and a crack in the engine head. This is a known issue in my year/make/model which has affected enough consumers that it is pending class action lawsuit. If I continue to drive my car in the state it is in, without spending 7-8k repairing this issue, it is likely to be a hazard to myself and any drivers around should my engine overheat and sustain greater damage while on the road.
- Eugene, OR, USA
The engine is leaking coolant into cylinder 2. Ford dealership on October 1, 2025, confirmed this and has recommended a long block engine replacement due to warping of internal engine parts. No overheating of engine as of yet. Engine warning lamp did illuminated once indicating an engine misfire per code reader. Warning lamp was a few months before dealership diagnosed the problem as a bad engine. Vehicle has 97,048 miles and has been very well taken care of with records showing all routine scheduled maintenance.
- Kearney, MO, USA
Early May 2025 the check engine light came on. Had towed to my mechanic 95 miles away (I live remotely), they changed the spark plugs. Within one week the check engine light came on a, took to a local garage (inside the national park where my residence is) and they chaned the spark plugs again. The nect week I heard my coolant system making noises (it never made this before), checked and refilled fluids, but it continued and tye check engine light came on again. Had it towed to my mechanic again. They advised me the headgasget blew and the coolant system went with it. Had to pay to have it towed to my home.
- Grand Canyon, AZ, USA
Coolant intrusion due to bad engine built. I was driving and the car stated it was overheating. Had to hurry and pull over on a highway with my children in the car. Started smelling like something was burning. I had just had a full work up on my car in July. No warning lights on my vehicle. It-??s currently at a ford dealership and they will not cover the costs for a new engine which is needed.
- Trinity, FL, USA
2018 Ford Escape. Purchased in 2021with 31,000 miles. vehicle has been maintained in compliance with all Ford standards. at 62,000 miles engine light came on, car slowed to less than 8 miles an hour almost immediately. Was told computer went into some type of safety mode. took to a Ford dealership was told that there was a coolant intrusion into cyl 2. I was told by the technician that this was a somewhat common issue in these vehicles due to poor engine design. Entire engine would need to be replaced for $13K. Obviously, the safety issue is the car automatically going into a safety mode. If I had been on a highway the immediate stall could have caused a major accident. Thankfully i was on a low travelled road. Researching these issue it looks like there are thousands of buyers with the same problems happening within months of purchase to years, time and mileage doesn't seem to matter. There are tens of thousands of these vehicles still on the road like a ticking timebomb
- Allentown, PA, USA
The car was serviced in 8/2022 after warning light came on leaving wife stranded while on nursing call. Towed to Ford dealership. Changed spark plugs @ 40,000 miles. Same issue repaired at local shop in 5/2025 @ 86,000 miles. Same issue @ 92,000 miles 9/2025. Diagnosed by Ford dealer to be coolant intrusion. Ford refuses to correct. This engine has known defects and has stopped in traffic which is a possible safety hazard.
- Fayetteville, GA, USA
The exhaust started emitting white smoke with an off smell upon cranking. We took it to a mechanic, and it is likely it is coolant intrusion into the engine block. The burning coolant is likely causing the white smoke. The check engine light has not come on even after the white smoke started. So, far there doesn't appear to be a safety issue, and coolant level is checked periodically. No person or entity has inspected the vehicle other than the mechanic. The concern is that coolant intrusion is not normal, and the coolant level will always be dropping. I don't believe this issue is conducive to long-term operation of the vehicle.
- Baton Rouge, LA, USA
Check-engine light came on, error code showed misfire on cylinder 2. A couple months later, high engine temperature warning came on. Took it to a mechanic and said the coolant was completely empty, and there were over 1500 hydrocarbons in the cooling system. A full engine replacement is the only true fix due to a defect in the engine itself. Mechanic stated they had seen a few of these in the past, and pointed to Bulletin # 22-2322, which discusses the coolant issue.
- Essexville, MI, USA
Ford Recall 21N12 -?" Coolant Intrusion Issue Affected Vehicles: Ford Escape (2017-?"2019) built between 9/17/15 -?" 4/9/19 Ford Fusion (2017) built between 10/1/15 -?" 10/16/15 Ford Fusion (2017-?"2019) built between 10/6/15 -?" 6/10/19 Issue: Coolant intrusion into the engine cylinders, causing engine misfires. I am writing regarding my 2018 Ford Escape, which falls within the production window affected by recall 21N12. My vehicle is in excellent condition with low mileage (87,050 miles). In August, I experienced a noticeable engine shutter and took the vehicle to an authorized Ford dealer. After inspection, the dealer confirmed that the engine was affected by the known coolant intrusion issue and that the solution required a complete engine block replacement -?" quoted at $11,000. Unfortunately, I was informed that my vehicle falls just outside Ford-??s extended warranty coverage (7 years or 84,000 miles) for this issue. I find this extremely disappointing, as this is a known manufacturing defect that affects a broad range of vehicles, and Ford has chosen to draw an arbitrary line, rather than taking full responsibility for all impacted vehicles. I contacted Ford-??s customer service and complaint department both by phone and in writing. Despite my explanation and supporting documentation, Ford refused to offer any assistance or goodwill resolution, citing only that I was beyond the mileage and time limits. It is extremely frustrating that my vehicle -?" well within the affected build range and with relatively low miles -?" is now undrivable for over six weeks due to a defective engine, and Ford will not take accountability for an issue they are fully aware of. It is particularly disheartening to see Ford invest in expanding its world headquarters in Dearborn while choosing not to stand behind their products or support loyal customers who are left with major repair bills for known defects.
- Livonia, MI, USA
Coolant leak into the engine causing engine failure. This is a known problem with the 1.5 turbo engine in this model vehicle. Automobile is now undriveable and entire engine must be replaced.
- Plumas Lake, CA, USA
Check engine light came on and started running rough and shaking at times. Took to dealership who found P0302 code. They performed a number of tests and eventually used a boroscope to inspect Cylinder 2 and found severe coolant intrusion. They advised engine replacement-??for over $11,000. I see this is a common problem for Ford Escapes.
- Plainfield, IN, USA
Coolant leak caused car to overheat and engine failure
- Dallas, TX, USA
Engine failing due to coolant intrusion. I never received a recall notice. I was unaware of the possible issue. Ford refused to complete the repair as I missed the mileage deadline. I was unable to take advantage of the repair.
- Rio Rancho, NM, USA
I started to lease the car Aug 18 2025 that day before even leaving the maintenance guy was like oh yeah let me go ahead and clear that light off for you check engine light said it was fixed. I never thought too much of it since it is my first time leasing a car. I drove it three times and on the very next time I turned it off ran in side some where and came out and it acted like it didn't want to start I finally got it started I went home over the next couple of days it just started to get worse and worse I took it to O'Reilly's and had them to look it up the first time they said ma'am there's no check engine light on I left aggravated I didnt no what wad going on wnd why it hadn't popped up well the next day it popped up finally I took it back in the printed me a paper stating it was misfiring bad and it was cylinders 1 and 3 so I went to the dealership where I got it from the said come back in like a week they were busy so I waited a week and they supposebly fixed well the very next day it started up again same thing misfiring went to O'Reilly they said the same thing misfiring in the cylinders. So I went back again told them it was doing again and it was rough idling and he says to bring it back the next week we'll it broke down before I took it back in the morning it broke down I left my house and went down to go Mart when I got back in the car and started it a little thing popped up on the dash said high engine temp shut down safely.. at the time I thought was over heating I looked at the coolant it was good so I let it sit there for like almost a hr and started it said the same thing I took it over beside gomart where my friend lives and parked it there to wait for a few hours and it popped up again and I went to turn it around for when the towing truck came it had lost all of its power.
- Saint Albans , WV, USA
I have a blown head gasket. Ford is willing to do nothing, and this is a known issue with this engine.
- Avon By The Sea, NJ, USA
- Boise, ID, USA